After upgrading my magento installation to the latest (1.6.1.0), I noticed a popup error message at the final checkout stage (when pressing the "Place Order" button). The message says: "There was an error processing your order. Please contact us or try again later."
Everytime I try to place an order, I get this error message.. How can I fix it?
thanks in advance
It's hard to answer your question, as you haven't provided the information about the checkout.
Are you using a one-step checkout? Have you installed a module?
Probably, changes in your Magento configuration have been done, which lead to this error.
Related
I am looking for some help. I am new into magento, and I don't have a lot of experience programming/debugging. So I will appreciate any help; as I have been trying to figure this out for the last 2 days.
I have two problems, Here they are:
1) I add a product to the cart, then I go to the REGULAR checkout (NOT the express checkout), where I am asked to register; I click on the "register" button where I am asked to fill in the "billing information". After filling in all the billing information I hit on the "Continue" button and...
... Nothing happens. It stays stuck there.
2) When selecting the REGULAR checkout, I have noticed that the "YOUR CHECKOUT PROGRESS" doesn't show any of the progress; and it shows only the tittle instead.
I must tell you this:
a) When changing the theme to rwd/default the Checkout works perfectly. Therefore I have understood that there is a file (or a script) that is not working properly inside the custom theme. But I can't figure out which file/ script it is.
b) when chaging the theme to rwd/default the "checkout progress" column appears on the right and not on the left <-- just wondering is this piece of information may help to fix the problem.
I am new into debugging so I still have a lot to learn. So any guide and specific help is more then welcome. Thank you in advance.
I am using magento 1.9.2.2
This is the store:
http://www.mazentic.com/mentalgram.html
thanks
Nef
Magento checkout stuck with “Submitting Order Information”
Magento Version Magento ver. 1.9.0.1
The entire process works in the checkout (Billing info, shipping info, shipping method, etc.) except when one finally decides to submit the order, (hit "place order” button) it just hangs at "submitting order information”. After sitting there for a few minutes, the shopper will be returned to the shopping cart, and the order never makes it through!
I hope and assume others have had the same problem? How to fix it? I’m worried that it might be the theme because I’ve haven’t had much luck finding the solution on the internet. (2checkout extension i m using for payment )
Just downgrade your extension version to 2.3.3
I am using 2.0 magneto connect. I am trying to update magneto 1.7 to 1.8. When i add "http://connect20.magentocommerce.com/community/Mage_All_Latest" and click install i am getting an error "Connection Error try again later." . I also removed the "http//" from the extension URL but its giving the same error. and when i click on "check for update" button. its does not show result. Just a blank page is displayed with title"Manage Existing Extensions" I was thinking that there may be some bug. I just on the development mode on and change the index file accordingly but there is no error. I did lot of R & D on this but did not get success.
Kindly check screenshot for better understanding
Yup, used the 2.0 extension straight from the “Get Extension Key” section. that will work
I have come across very different kind of problem. Suddenly in Magento products uploaded not updating anymore.
In detail, when we open products to update and click save button, nothing happens. It started happening suddenly, everything was working fine before.
Please help, its a big problem. I dont know what to do and which files to check.
May be you missed some mandatory field to fill. Check every tab if you have any error asking to fill the fields.
Or, there will be some javascript errors. Check if any JS errors are there, and post it here.
I found where it was gone wrong.
in js/prototype/validation.js
This file used by admin product option validation, which I have changed and didn't realize to check for admin validations.
Small change like this solved the problem.
if(!admin){
// put your code for front-end validation
}
Thanks to all.
I came here after having the same problem. "Save" suddenly stopped working on the product page. The only thing I had done was update prototype.js from 1.7 to 1.7.1 to support fade() in IE10 b/c I have a custom fade on thumbnails.
Well prototype.js 1.7.1 responds with TypeError: value.gsub is not a function when you click save.
Had to revert back because I dont know how to fix it.
if magento is configured to work with elasticsearch and elasticsearch is unreachable it also results in this error
I am using Magento 1.7 community edition and whenever I'm logged in as a customer and try to checkout, the order review tab in onepage checkout returns an empty page. Its working fine when i checkout as guest. I've searched a lot but nobody seems to have this issue. I'm not getting anything in exception or system logs.
This is an issue with some fatal PHP error, encountered by Magento. The reason can be any. Most probably, something is wrong with installed 3rd party extension or custom development, you may made in Magento.
In order to see the actual error, enabled developer mode in Magento. The easiest way to do it is to temporarily edit index.php and change
if (isset($_SERVER['MAGE_IS_DEVELOPER_MODE'])) {
Mage::setIsDeveloperMode(true);
}
to
Mage::setIsDeveloperMode(true);
Then you will see error, which will let you uncover the problem to fix.