Suddenly my Wordpress files went missing from the server.I restored the files from a backup i have taken earlier. Now, i see that after restoring the backup, the product images don't appear on the website and just saw a broken link. Please help me, what could have gone wrong.
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Bit of a strange one but when I go to add products to the cart on my Magento website (I'm using 1.9.3.8) the product information (image, name, etc) no longer shows up in the cart, either the preview when you hover over it or when in the cart itself. (Images in links)
The product is in there as the prices are there and customers have still been able to checkout and go ahead with their orders. But obviously, not having the product information there may confused some so it would be great to get it fixed.
The website has been targeted in a couple of phishing attacks recently so I have password protected some folders and added htaccess files to the affected folders denying access, I don't know if my above problem is anything to do with this but my worry is that in doing this I have accidentally broken the cart and have no idea how to fix it. I have gone back and removed some of the htaccess files but nothing has seemed to fix it.
Any help pointing me in the right direction would be extremely appreciated.
Some time ago, I met the same case, the information about the product has disappeared on the cart. I changed the base theme to test. I compare the current version with a fresh one. I see some code gone. So, you need to enable the Magento's path hint to correctly check the PHP code in Phtml files. Maybe they are gone.
I updated my website theme and just a week back backend admin product image upload functionality completely stopped working. I am not able to view or upload images at all. I have checked the permissions made changes to Uploader.php in lib it goes up to tmp folder but doesnot upload. my Magento version is mentioned. I tried disabling modules. Adding Dull uploader / Maven HTML5 Uploader none of which seems to work. I have gone through most questions on Stack but no solution seems to work. Any help pointing me towards a good solution is appreciated
it seems that the theme update may be causing this issue.
First thing you can try is changing the theme to magento's default theme.
If this is not helping, you can try going into the image upload page in magento backend and inspect the page, see if there are any error messages.If this isn't helping you can try contacting the theme's support team to help you, or ask them for older version of the theme so you revert it.
On our website, Some weird thing is Happening. From Past 7 days, everyday the product images disappear (from the Front end) for some particular sku's and when we reupload the excel file then everything works fine. Then next day again the images gets disappeared.
Steps That we have taken till Now:
Changed Re-indexing Settings to manual.
Checked Cron File
Have Uploaded Some New Products Manually.
Can anyone help us?
Do you use the stock/price sync. or products import scripts? Did you check or image files are deleted from server? It looks like that the scheduled script updates the products with wrong data.
Since the upgrade to the latest Magento version images are not being saved when uploaded.
They show up in the media/tmp folder but they don't show up in the product folder.
I have checked permissions of the product folder, .htaccess in media folder seems to be good.
I tried the database repair from Magento, there were some issues, but not related to this.
Checked the product.js which was suggested in an other topic here, which was correct as well.
In running out of ideas here.
Any suggestions in where to look?
I came to check on my magento site this morning and as far as I know it was working as it should but when I went on a product to show me more detail it loads the page but nothing shows up, my browser says the page has fully loaded but nothing shows up at all its completely blank, as far as I know it was working 2 days ago and nothing has been altered, I've cleared the cache, reindexed the data and still nothing and when it does manage to load something it looks like this:
Im having to download a full backup from my hosting account to see if I can restore it back to normal, any help would be greatly appreciated.