I came to check on my magento site this morning and as far as I know it was working as it should but when I went on a product to show me more detail it loads the page but nothing shows up, my browser says the page has fully loaded but nothing shows up at all its completely blank, as far as I know it was working 2 days ago and nothing has been altered, I've cleared the cache, reindexed the data and still nothing and when it does manage to load something it looks like this:
Im having to download a full backup from my hosting account to see if I can restore it back to normal, any help would be greatly appreciated.
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I have a fresh install of Magento 2.3.5p1 running. Passed all requirements for set up, running PHP73 , MySQL 56 and so on and everything looks fine until you go to Stores > Configuration.
Under the General > General Tab, I have a blank area and the same for Sales > Shipping Settings, Sales > Shipping Methods, Sales > Payment Methods, Sales Tax
This is what the screen looks like for reference
I have tried compile, static:content deploy, reindexing, cache flushing and everything else I can think of.
I also have version 2.3.3 running on exactly the same site (using different directories and database of coure) and it runs perfectly, but from v2.3.4 I've had this issue with tabs being blank, and can't figure it out.
So I managed to solve the issue myself in the end.
The most frustrating thing about this was that it wasn't throwing any errors anywhere, until I tried to visit the products page which generated and error report containing the error;
Warning: Magento\Framework\Locale\TranslatedLists::getCountryTranslation(): Cannot load resource element 'XK'
So, to fix the issue (probably not a great fix for everyone but certainly ok for scenario), was to go to the directory_country table in the database and delete the 'XK' row, now everything has returned and works perfectly. Hope this helps someone else suffering with the same issue.
We have a Magento site running on version 1.7.0 on the Argento theme that seems to be having intermittent issues with products not appearing. This appears to happen on certain pages and not others.
For example, if you add a product from the homepage or single category pages, it will show immediately as being part of the cart (note, Argento uses AjaxPro for the cart). However, once you navigate to another page, say "My Cart" or "Checkout" the total will show as zero. Doing a hard-refresh on the browser will update the total.
Additionally, if you open the Chrome Dev tools, navigate to "Network" and then check "disable cache" everything runs perfectly.
Things we have tried to resolve this:
Flushing/Clearing/Disabling the Magento cache. Seems to make things slightly better but doesn't clear up the issue.
x-cache-control meta tag. Same as above, issue seems to be less frequent but still definitely appearing.
Turn off AjaxPro. Our initial belief was that this plugin was causing issues, but turning it off has no effect.
Re-Index. Has no effect.
Added $.ajaxSetup({"cache" : false}) at the top of our scripts. This also has no effect.
Any advice or tips on where to look next would be appreciated.
It turns out that our hosting provider had set up the installation with the sessions stored in memcache. We switched this over to file storage in our local.xml and it fixed the issue.
I've faced a problem I've never experienced before. One of my clients are trying to add new prodcts to their magento store, but as soon as we change its status to enabled, all other products are disappearing from the category it's in, except one, but that's not even the product we added. So nor the new product showing up, nor the old ones...After changing the product back on to disabled, everything gets back to normal order...
Very weird problem
I've tried rebuilding the indexes, flushing the cache and so on, but nothing worked. Any ideas guys? It's a Magento ver. 1.7.0.2
Thanks for any help.
*update
this is the first time my client tried to add products after his site was moved to a new server. The error logs state autoload.php can't open imagemagick.php
After installing imagemagick on the server, the problem disappeared. Thanks for the support
I have just installed Halogy on my MAMP localhost. I've followed the instructions here to set up all my folders and this is working fine. Dashboard looks good. However, my default template is empty. And, no matter what I put in it, after editing and saving - the markup is still empty. So I cannot get any editable fields in my pages whatsoever. When I edit my page content its just empty. I have also tried creating a new template and applying that to a new page. Same results. I am scratching my head here. Does anyone have any ideas as to what's gone wrong?
I could help you, since I've been working exclusively with and extending Halogy for about 8 months now. But, I need more details, since this behavior could be attributable to any number of issues. For example, what does the page source look like? Also, please note that, if you're not logged into Halogy, unpublished pages will not appear. However, your default home page should be visible. Have you searched the Halogy forum and/or posted your question there?
I have just noticed that my Magento store has stopped saving any sort of data being entered - wheter it's a Static block, product or CMS page.
Once I click SAVE or SAVE AN CONTINUE it's just loading and nothing really happens. I have tested this in all major browsers and the error occurs everywhere. Is there a way to debug this further and to determine the issue? Some expert help would be really appreciated.
I am using Magento 1.7.0.2 - no new extensions have been installed / updated recently and it just worked fine several days ago.