I have an issue with a few games that I made.
https://play.google.com/store/apps/details?id=com.menesapps.senet2
https://play.google.com/store/apps/details?id=com.menesapps.ur
(Don't know if I can give these links, for if not, don't hesitate to moderate).
I use Google Play Games Services for Unity for leaderboards, achievements and saved games and it works fine. But I often get emails or reviews from people from Russia saying that they can't connect to the game and after checking with them, there is no issues with the app.
GPGS do everything correctly but it fails to connect in the end (see screenshot).
Anyone have any idea why this happens?
Thank you for your time.
You may want to check Troubleshooting Issues in Your Android Game.
If you are unable to sign players into your game, first make sure that you have followed the instructions to create your client IDs and configure the games services. If you still encounter sign-in errors, check the following items to make sure that your game is set up correctly.
And, for additional insights, you may also see this GitHub post.
Sounds like this is related to the Play store or Play Services vs. a programming question.
I'd suggest contacting Google Play developer support. On the Play console, click the questionmark (help) icon on the top right and then at the bottom "Contact us".
IMO your games isnt publised for Russian country. Check you google developer console.
Related
I have a letter from Google Play support that update for my game was rejected because of
Ads or offers for in-app purchases that are not clearly distinguishable from your app content
Does anyone face this rejection?
Since I don't have in-app purchases I believe the reason for me is
Ads are not clearly distinguishable from your app content
Google Play support attach the screen with violation but I have no idea what is the fix they wanted.
Previous variant
Description "Watch video and get reward!" and button with text "Watch"
That was not clear enough from the Google Play Team point of view to support Family Policy and have a rate 3+.
A working variant which was published successfully
Description "Watch video ad and get reward!" and button with text "Watch ad"
I have exactly the same review of my app Nonogram Colors for an update.
Here is the screenshot provided by Google:
I suppose the wording to watch the video ad is not clear enough for the user. Maybe something like "Watch an ad video to get a reward" could fix the issue. I'll try something like this.
Please keep me in touch is you succeeded to update your app.
Recently, I received a 5-star rating for one of my android app but the problem is I can't view it / reply it in my developer console.
Replying on it, fetches me this message:
It happened with me some time back also when someone from Canada reviewed my Yoga app but Google filtered it. I researched this issue that time also but Google didn't responded well on it as to why this happens when you have enabled those countries.
Why does Google don't rank my apps Up if my app gets good ranking but it immediately pulls down my app if I get even one 1-star/2-star rankings. Why is google partial about it. I'm not happy with this. :(
Can anybody give a detailed explanation to this or what are some unexplored Developer Console hacks, that we still don't know?
It is because of their auto filter. Sometimes they will delete your review, then you can't view it in your console. It only happens with positive ratings (they assume that people won't fake negative reviews by default). You can try to edit your review or delete it then review again, then you can view it in your console :)
I have an app on google play over 5000000 downloads. And 20000+ downloads every day. When the designer changed the app icon to new good one ,the daily download decreased from 20000+ to 5000- . I don't think it's not good icon. I think may be there is a marketing strategy after icon changing google play changed app position on google play. Any idea about this?
Old Icon
New Icon
It is hard to pin down an exact reason. Maybe it was too similar to another app icon or simply new users didn't like it as much.
You can run A/B tests in the store listings, it's a hidden menu. Click Store Listing and beneath that, you should see experiments. You can run up to 4 icons (for example) and see which gets more downloads. This also works with the promotional video, screenshots, short app listing and full app listing.
There are a lot of customization choices as well.
I would make a few iterations of the logo, with different elements removed. I think the new one is a little too busy. try removing the phone on the left and right and see how users respond.
Sources:
Run A/B tests on your store listing
Increase installs with Store Listing Experiments
I think that the main reason is people knew the product. If they start looking for it now, they see something that they don't know as it has changed and will not download it as fast as before.
If everyone is used to the icon, your downloads will increase.
There is no ranking part that depends on the icon, so as I know.
I think there are 3 possible reasons:
1) Google dropped your app in the list because at the time you changed the icon, there where other apps added in this category. This made google to re-place and orden the apps. As your app was there longer and had a minor change, it was ranked as "old & going down", so it lost the confident place in the list.
2)Because of the new icon, people are not finding it as quick or they think the new icon is an actual scam version of your app, so they aren't downloading it anymore.
3)Your app simply got less popular. You got pretty much downloads, the rate was high. Maybe you reached all the people that needed this app and there are minus people wanting it.
Anyways,
maybe the download count raises again and you just need to wait a little week. It is very unlikely, but it also could just be a error at Google's side.
...
First off, can apps have an underscore in the name? The name I chose was taken, but I realized that because of the logo and style of the game it would work with an underscore at the end, so that's the name I used in iTunes connect. Will Apple reject it for this? I haven't seen any apps with an underscore in them.
Second, I'm testing the release version of my app (compiled using the release settings), and my in app purchase no longer works. It says invalid username/password, but it doesn't say sandbox mode. Is this normal? Will it work whenever the app is released? Also, will the iAds load real ads and will Game Center not be in sandbox mode? I'm pretty sure Game Center wasn't in sandbox the first time I started the release, but now it is.
Thanks in advance for the help!
Relax... Take a deep breath and calm down. The IAP is most likely not yet approved, iAds will show just fine, and GameCenter login depends more on if you use a test account or not, and it will be fine most likely.
First app?
:)
i use the admob wp7 sdk for displaying adds in my apps, but i dont see any, it looke like:
<google:BannerAd
xmlns:google="clr-namespace:Google.AdMob.Ads.WindowsPhone7.WPF;assembly=Google.AdMob.Ads.WindowsPhone7"
AdUnitID="MY_AD_UNIT_ID">
of course i insert my adUnitID, when i start my app i dont get anything to see, also when i enable test mode i cant see anything, what could be worng? on the homepage i see that i got requests because it counts up, but nothing to see.
other question:
are there any other add providers instead of smaato and adDuplex which provide a WP7 sdk?
As of today the Microsoft Ad SDK for WP7 can now be used in all territories where the marketplace is available.
Alternatively you could consider AdDuplex
I would recommend looking at the documentation and contacting admob support. Its a third party control so you would be lucky to find someone on here who can offer advice.