I am currently working on a game with Google play games integration. So far everything works fine. Users can log in, achievements and leaderboards are updated. I also implemented snapshots.
In the game I want to give the user the possibility to delete all his data. With snapshots this works well but I can not find a way to remove the user data from achievements and leaderboards.
For testing unpublished games, you can manage the leaderboard data and perform various operations such as clear / reset leaderboards.
When you are live, you can hide a user so they do not appear in public leaderboards. This will not hide the player from their own leaderboards though.
You can't unfortunately. Or at least a year ago, when I checked that, it was not possible. I doubt this has changed since.
Related
We have an account in the playstore that published more than 50 apps everything works fine but this December something an expectedly changed All our apps are not available in playstore search
I know new Apps aren’t usually come top of the app search but this App isn’t new and has already downloaded 10K+ but it's not showing in the search even if I scroll down to bottom
Most of our apps have more reviews and downloads but I don’t know what’s going on.
Any ideas, please?
after the new Google Play Console surely something updated automatically geolocation.
All our apps are unavailable for 21 countries containing Somalia and Djibouti (a country I live) is part of that unavailable list.
All I do is update the list of Countries/Regions in the production to make apps available to all users
Thank you #Lemon for your comment
Recently, I received a 5-star rating for one of my android app but the problem is I can't view it / reply it in my developer console.
Replying on it, fetches me this message:
It happened with me some time back also when someone from Canada reviewed my Yoga app but Google filtered it. I researched this issue that time also but Google didn't responded well on it as to why this happens when you have enabled those countries.
Why does Google don't rank my apps Up if my app gets good ranking but it immediately pulls down my app if I get even one 1-star/2-star rankings. Why is google partial about it. I'm not happy with this. :(
Can anybody give a detailed explanation to this or what are some unexplored Developer Console hacks, that we still don't know?
It is because of their auto filter. Sometimes they will delete your review, then you can't view it in your console. It only happens with positive ratings (they assume that people won't fake negative reviews by default). You can try to edit your review or delete it then review again, then you can view it in your console :)
I have an issue with a few games that I made.
https://play.google.com/store/apps/details?id=com.menesapps.senet2
https://play.google.com/store/apps/details?id=com.menesapps.ur
(Don't know if I can give these links, for if not, don't hesitate to moderate).
I use Google Play Games Services for Unity for leaderboards, achievements and saved games and it works fine. But I often get emails or reviews from people from Russia saying that they can't connect to the game and after checking with them, there is no issues with the app.
GPGS do everything correctly but it fails to connect in the end (see screenshot).
Anyone have any idea why this happens?
Thank you for your time.
You may want to check Troubleshooting Issues in Your Android Game.
If you are unable to sign players into your game, first make sure that you have followed the instructions to create your client IDs and configure the games services. If you still encounter sign-in errors, check the following items to make sure that your game is set up correctly.
And, for additional insights, you may also see this GitHub post.
Sounds like this is related to the Play store or Play Services vs. a programming question.
I'd suggest contacting Google Play developer support. On the Play console, click the questionmark (help) icon on the top right and then at the bottom "Contact us".
IMO your games isnt publised for Russian country. Check you google developer console.
On this bug report on Github https://github.com/googlesamples/android-play-billing/issues/2#issuecomment-305380836 we were asked to raise the issue here.
The issue is simple. The user has 2 or more accounts on their phone, let's say xyz#gmail.com and abc#gmail.com. They install an app with the account xyz#gmail.com. They purchase some IAP items. The app updates and now the app is under abc#gmail.com and the user has lost the purchase. This happens a lot when using staged rollouts.
The main issue, as developers we aren't allowed to let the user choose which account to buy with or which account to check for purchases with.
The second issue, the Play Store app on Android ignores the user account selected on the hamburger menu. The only workaround for this is to use the Play Store website as described in this workaround https://github.com/googlesamples/android-play-billing/issues/2#issuecomment-259108286 on the same bug report.
I don't know what the ideal solution is, all I know is that this is a huge hassle for developers leading to a lot of 1-star reviews after each update.
EDIT: As pointed out in a comment, when I refer to multiple accounts I am talking about multiple Google accounts for a single Android User, I am not talking about multiple Android users within the same phone.
I have an app on google play over 5000000 downloads. And 20000+ downloads every day. When the designer changed the app icon to new good one ,the daily download decreased from 20000+ to 5000- . I don't think it's not good icon. I think may be there is a marketing strategy after icon changing google play changed app position on google play. Any idea about this?
Old Icon
New Icon
It is hard to pin down an exact reason. Maybe it was too similar to another app icon or simply new users didn't like it as much.
You can run A/B tests in the store listings, it's a hidden menu. Click Store Listing and beneath that, you should see experiments. You can run up to 4 icons (for example) and see which gets more downloads. This also works with the promotional video, screenshots, short app listing and full app listing.
There are a lot of customization choices as well.
I would make a few iterations of the logo, with different elements removed. I think the new one is a little too busy. try removing the phone on the left and right and see how users respond.
Sources:
Run A/B tests on your store listing
Increase installs with Store Listing Experiments
I think that the main reason is people knew the product. If they start looking for it now, they see something that they don't know as it has changed and will not download it as fast as before.
If everyone is used to the icon, your downloads will increase.
There is no ranking part that depends on the icon, so as I know.
I think there are 3 possible reasons:
1) Google dropped your app in the list because at the time you changed the icon, there where other apps added in this category. This made google to re-place and orden the apps. As your app was there longer and had a minor change, it was ranked as "old & going down", so it lost the confident place in the list.
2)Because of the new icon, people are not finding it as quick or they think the new icon is an actual scam version of your app, so they aren't downloading it anymore.
3)Your app simply got less popular. You got pretty much downloads, the rate was high. Maybe you reached all the people that needed this app and there are minus people wanting it.
Anyways,
maybe the download count raises again and you just need to wait a little week. It is very unlikely, but it also could just be a error at Google's side.
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