Shortkeys with win key is not working when use remote desktop - windows

I have a question about windows remote desktop, that's it.
When I use remote desktop, I cannot use any shotkeys with Win key in the remote window, for example : win+D win+E. When I press win key, it should open the start menu, but nothing happened.
My client is windows 8.1, the remote machine is windows server 2008 r2.
Have you met this problem? What should I do? Thanks.

Is your remote desktop in full screen mode?
When you launch mstsc.exe, click on 'Show Options', and go to 'Launch Resources' tab. This should have an option under 'Keyboard' section -> 'Apply Windows key combinations:'. It should be 'Only when using the full screen'. if you want to use Win+ combination of keys only on your remote computer, then you can select the option 'Only the remote computer'.
Hope this helps!
Thanks,
Silvia Doomra

This works for me:
Close all RDP Clients on remote machine
Close all RDP Clients on local machine
Try again

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I had the same problem using Clipboard History in Windows over RDP from a MacBook Air. I solved it by taking the following steps in Windows:
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As discussed here, you can try using Ctrl+Alt+End instead. This will bring up the Task Manager.
If this doesn't work for what you need, you can open the on-screen keyboard in the remote desktop, and click the Ctrl+Alt+Delete keys with the mouse.

Terminal session when minimized\disconnected returns a blank screen upon capturing desktop snapshot

I am using the below JAVA code to capture the desktop of a remote machine
Robot robot = new Robot();
BufferedImage screenShot = robot.createScreenCapture(new Rectangle(Toolkit.getDefaultToolkit().getScreenSize()));
ByteArrayOutputStream imageBytes = new ByteArrayOutputStream();
ImageIO.write(screenShot, "PNG", imageBytes);
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However the captured image is blank, when the terminal session to the remote machine is either minimized or disconnected. I appreciate your help in resolving the issue, at the very least the minimized scenario.
Configuration:
I have the same issues with a physical machine running windows 7 and a virtual machine running windows server 2008 R2.
More insights from MSDN:
Why you get black screen when you disconnect from RDP ?
 
http://msdn.microsoft.com/en-us/library/aa383015%28VS.85%29.aspx
Here is my attempt to make things work, but none of the following did the trick:
 
How to get data when RDP window minimized ?
 
You can force the RDP display driver to send data when minized, try these steps and let me know how it goes:
 
1) Add the following key
HKEY_LOCAL_MACHINE\Software\Microsoft\Terminal Server Client\ Created a new DWORD value and named it RemoteDesktop_SuppressWhenMinimized. Specified 2 as the value data.
Note: Also tried adding the registry key to HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Terminal Server Client\
 
2) Disable bitmap caching (http://technet.microsoft.com/en-us/library/cc737325(WS.10).aspx)
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On the Experience tab, verify that the Bitmap caching check box is selected. Or, to disable bitmap caching, clear theBitmap caching check box
If you minimize the Remote Desktop window, Windows switches the remote session to the GUI-less mode and does not display windows and controls. As a result, TestComplete (or TestExecute) will be unable to interact with the tested application’s GUI, as it does not exist and your automated GUI test will fail.
To work around the issue, you can change the Remote Desktop’s registry settings on your local computer (where you launch the Remote Desktop):
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HKEY_CURRENT_USER\Software\Microsoft\Terminal Server Client
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Transparent the window
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Capture
Minimize it again
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We had similar problem in our project last year...we could find any stable and permanent solution....however here is how a work around worked for us...
We had to run on 5 remote desktops (which will take screens capture as well during failure) ..however as you have figured already if we disconnect session or minimise the RDC Window blank screenshot is captured. Therefore we had added one more VM to connect those other five test boxes. The task for that VM is to keep session active and resized to other 5 boxes...this worked for us.
If you connect a remote desktop to the test machine, make sure to reboot the machine when you are done, otherwise the desktop will remain locked and screen captures will not work.
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I just configured the clients to auto logon, disabled the screen saver and installed a VNC server on each client.
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This worked on both physical PCs and on virtual machines hosted on a Hyper-V server.
I even wrote a small .NET desktop client that ran multiple VNC clients inside a single window, so we could see what was happening on all the clients. We had an old PC running this with it's monitor on top of a cupboard to (a) let the developers see if any client had hung, had hundreds of browser windows open, etc. and (b) to look impressive for any non-developers walking past.
A simpler alternative to the above answers to to transmute the terminal session (RDP) into the console session. The session will then display to the physical screen (Switching the user of anyone currently logged into the physical machine). The following command does this:
for /f "skip=1 tokens=3" %%s in ('query user %USERNAME%') do (tscon.exe %%s /dest:console)

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No, there is no way to reinstall RDP on the server or client site.
It seems that there is a configuration change in the open ports or if you use a certificate based authentication check your certificate if it's valid.

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