Hi I am using Magento for our online store and have an issue unique to some users where the price of every product and shipping is doubled in both the cart at the top right and when placing an order at the end.
See the attached screenshot:
Any help would be much appreciated
Do you have installed any third party extension related with Cart or Checkout ?
If Yes, please disable it and check once again. May be there is some bug in that extension.
If no, then check your local modules, may be your Totals is being overridden.
The things I have mentioned is just for debugging to reach out the place where the problem is occurring from.
Thanks.
Related
Bit of a strange one but when I go to add products to the cart on my Magento website (I'm using 1.9.3.8) the product information (image, name, etc) no longer shows up in the cart, either the preview when you hover over it or when in the cart itself. (Images in links)
The product is in there as the prices are there and customers have still been able to checkout and go ahead with their orders. But obviously, not having the product information there may confused some so it would be great to get it fixed.
The website has been targeted in a couple of phishing attacks recently so I have password protected some folders and added htaccess files to the affected folders denying access, I don't know if my above problem is anything to do with this but my worry is that in doing this I have accidentally broken the cart and have no idea how to fix it. I have gone back and removed some of the htaccess files but nothing has seemed to fix it.
Any help pointing me in the right direction would be extremely appreciated.
Some time ago, I met the same case, the information about the product has disappeared on the cart. I changed the base theme to test. I compare the current version with a fresh one. I see some code gone. So, you need to enable the Magento's path hint to correctly check the PHP code in Phtml files. Maybe they are gone.
Magento checkout stuck with “Submitting Order Information”
Magento Version Magento ver. 1.9.0.1
The entire process works in the checkout (Billing info, shipping info, shipping method, etc.) except when one finally decides to submit the order, (hit "place order” button) it just hangs at "submitting order information”. After sitting there for a few minutes, the shopper will be returned to the shopping cart, and the order never makes it through!
I hope and assume others have had the same problem? How to fix it? I’m worried that it might be the theme because I’ve haven’t had much luck finding the solution on the internet. (2checkout extension i m using for payment )
Just downgrade your extension version to 2.3.3
I am running a Magento 1.8 multistore with around 10 different shops.
On one of the shops I am experiencing a weird bug, the shopping cart stays empty, but gives me a total of the added products (see image)
I am running default /template/checkout files. and some of my other stores do as well, but they do not have this problem.
I checked almost every option in the admin, but i cannot find a option that relates to this.
The web unfortunately didn't give me answers.
Thanks in advance
I fixed this by making a new store, set all settings as the old one and assign the design to it.
still no clue to what the cause of the problem was.
Ok I followed everything this guy has mentioned in his article:
http://www.magentocommerce.com/boards/viewthread/311906/
The products are set as enabled, in stock, positive quantity, imported into my main shop.. nothing seems to be able to show up my products no matter what I do. It's not my theme either because I used one of the default themes that came with the Magento installation and it still won't display my products.
This is my shop front:
http://magento.neofill.com/magento/
Can anyone help me? :/
For anyone having this issue, this worked for me:
http://www.dnawebagency.com/displaying-new-products-in-magento-with-pagination
I think there are like 8 or 9 dependencies for a prdouct to show up. Having multiple storefronts will alter it.
Here is a list where to look for: http://www.aschroder.com/2010/07/why-are-my-magento-products-not-showing-up/
If you need more direction. Please let me know what kind of product it is (simple, bundle, etc.)
I'm developing an ecommerce site using Magento v. 1.7.0.2 and for some reason,
every time I try to add a product to cart on the front end, the system requires
that I log in before it will let me add it.
I have Guest Checkout enabled and none of my test products are downloadable.
Interestingly, it only happens on Windows. I clear the cache in all my browsers on Windows
and try it and I get the log in / register screen whenever I try to add a product to cart.
If I test it on the Mac, though, it works perfectly.
Why is this happening and how do I fix it?
Many thanks!
Cynthia
It depends:
on your config if guest checkout is enabled from system > configuration > checkout
on your products, if they are downloadable then they only can be purchased by registered users
Well, I solved the problem. Believe it or not, it was a CSS error on my part.
I had the wishlist link div overlapping the add to cart button, in effect
covering it up w/ the wishlist link.
So while it looked like I was clicking on Add to Cart, I was actually adding
the item to my wishlist, which cannot be done w/o being a logged in, registered
user.
Sigh...big DOH! on my part.
The moral of this story is: always check your code!