I cannot use any feature of anaconda despite uninstalling and reinstalling - anaconda

enter image description hereIt would be great if someone could help me. I have uninstalled and reinstalled anaconda and miniconda and nothing works. Everything installs and shows up in the start menu, but when I click on navigator or Jupyter or spider, the command window flashed on for a second and nothing happens.
This is pretty spooky that no one else seems to have this problem. I even tried to uninstall python because I got a error that said a python38.dll was interfering with something or other, but guess what, python doesn't show up in my apps list so how am I supposed to delete it? Neverthless, if I type in "python" into the command window, sure enough, the three arrows show up and I can print 'hello world,
so wtf?
Please help,
Paul

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