Previously I was able to download extensions without a problem. Now when I click on admin > system > magento connect > magento connect manager
I get a blank screen with a few characters:
http://skitch.com/a1anm/ntb31/http-127.0.0.1-8888-thefix-index.php-adminalan-extensions-local-index-key-9318fe8596ce8bec19757cc8ef4d8447
I am able to access the downloader via mysite.com/downloader. The problem is evertime I download an extension now and then try to access admin > system > config I get the same blank screen error. If I uninstall the last extension it starts working again.
I’ve tried a number of different extensions but get the same problems. I also tried disabling all current extensions and it didn’t dix this.
Anyone know how I could fix this? Or is it possible to reinstall the downloader without reinstalling my entire store?
I'm still a novice with Magento, but did some research on your problem that you may find helpful.
It looks like this thread over at the official Magento forums has some good suggestions:
http://www.magentocommerce.com/boards/viewthread/31791/
It may be your problem is caused by either permissions problems on your filesystem, or a corrupt core extension.
I would say that if you can't resolve your problem based on any of the advice in that thread, your best bet would be to uncomment:
ini_set('display_errors', 1);
in your magento/index.php file and post here any error messages you get when trying to access Magento Connect.
Good luck!
It looks to me that your index.php file (or some other involved file) has a byte order mark (BOM) at the top of it. Try using an encoding converter to take out the BOM.
Related
So I have been given the task of upgrading one of our companies' old websites that is based on 1.5 to something newer (because a second site of ours on the same version just got hacked).
I know some php and some other web stuff, but I'd never used Joomla.
I have setup a lamp server on a local VM (ubuntu) for me to test it all out on, then upload the upgraded version as is suggested. My problem now is that I know the permissions are not correct because when I tried installing Akeeba Backup, it kept throwing errors such as "could not copy to /var/www/components and /var/www/administrator etc. I went in and chmod'd those 2 (and then the rest of www because of more errors) to 757 (from 755 for the most part) - which i know at that point might as well be 777. Then when I've tried to use Kickstart to restore from the JPA file I have, it just right away throws an error "could not create j_backup/ folder".
I know this slackening of all permissions on the root folder is wrong, but it was the only way to get it to 'work', which it's not even now, so my question is what did I do wrong in the setup and how do i fix it? I'm not great with Linux, but I'm thinking I have to make PHP owner of www? is that right? or terrible practice?
The other issue I see now is that I just installed the latest php and everything and I see Akeepa says not to use php 5.4... not sure how much of a problem that's going to be....
Some direction would be great because I'm more than a little lost.
Thanks!
This is certainly a headache. Most often, as you stated, the issue is the ownership of the files on your server. Files uploaded via FTP will be owned by your FTP user and may not be editable by the Apache/PHP user. Similarly, files created by installing extensions in Joomla! will be owned by the Apache/PHP user and your FTP user will not be able to modify them. Here is an article discussing the problem with a couple of possible solutions:
http://docs.joomla.org/Why_can%27t_you_install_any_extensions%3F#File_ownership_advice_from_ianmac
In the past, I have used an Apache Module called suPHP (http://www.suphp.org/Home.html) to solve this problem and keep it from reoccurring. suPHP executes PHP scripts with the permissions of their owners.
As for file permissions other than ownership, please refer to the Joomla! documentation for the correct settings: http://docs.joomla.org/Verifying_permissions. One quick way to handle this (if you can install extensions after correcting the ownership issue) is to use the AdminTools extension (http://extensions.joomla.org/extensions/access-a-security/site-security/site-protection/14087). One of its tools ‘fixes’ the file permissions on your server by resetting them to the Joomla! default.
Good luck!
I had to copy relevant files from an existing joomla application to a fresh joomla installation. After doing that, some plugins and modules that were working properly on the old installation aren't on the new installation. e.g
I have {chronoforms}Contact_Us{/chronoforms} that is meant to display a contact form, instead if justs echos {chronoforms}Contact_Us{/chronoforms}.
I also have {module _Story_Player} that is meant to display a allvideoshare video but instead just echos {module _Story_Player}
When i access the backend to view these plugins, i get a 500 - An error has occurred with xml missing note, eg, for chronoforms, i get The file chronoforms.xml could not be found although I have all the necessary files copied to the right location.
I have looked through jooomla forums and other resource sites but havent found any pointers so far.
The simplest thing to do would be to re-install the software, as it appears you've missed the relevant configuration files for those plugins (you've probably also missed other files media, language etc).
Chronoforms on JED.
All Video Share on JED
Most good extensions have no problem being installed over an existing or partial installation so you shouldn't encounter any problems.
As #Riccardo Zom, mentions re-installing will also make sure the extensions are properly registered with Joomla! for menus, ACL e.t.c.
What about "Extension Manager" > "Discover" - isn't that supposed to be used in such cases?
I have a Joomla site running on a windows machine. The site was at 1.6 when some update requests came in. I decided to update the site, but the automated process didn't work, so I started FTPing the files up there manually.
I followed the instructions for the manual upgrade at http://docs.joomla.org/Upgrading_1.6.5_to_1.7 once I got the site to 1.6.5, but my problems had already started before that.
Now when I go to mysite.com/administrator most images are not there and when I try to log in I get kicked up to my site root rather than the /administrator folder. I took the opportunity to look at the code and none of the image src attributes or the form action attributes include "/administrator".
Soooo I need a little advice as to why this is happening. I would rather not have to restore from my backup and start over at 1.6. I was kinda hoping for this to be my first Joomla 3 site. Thanks in advance.
You said that you had trouble with updating Joomla via the admin panel, however did you check if the folders were writable? Site -> System Information -> Directory Permissions Always check this page once you have installed Joomla as it is the reason why a lot of people are unable to install updates or normal extensions.
You then mentioned that you had to upload the files manually via the FTP, however this is not requires. All that is required it to upload the update.zip to the foot of your Joomla site and unzip it.
As for a proper answer, May I suggest that you first update to the Latest version of the 1.6 series (1.6.6), then you download a fresh copy of Joomla 1.6.6, unzip the "administrator" folder, zip that folder, upload via the FTP to your Joomla root folder, then extract it. This will override all the default administrator files.
In the end I had this client move their Joomla install off Windows and onto a Linux machine. Things were just getting worse with the install and I threw in the towel. Thanks to Lodder for trying to help.
This can happen if you are using the JSecure plugin. It requires a token in the URL to enter the admin panel, for example:
http://www.yoursite.com/administrator?token
Explanation:
http://forum.joomla.org/viewtopic.php?p=2198164
I was able to fix this by removing the value that I had in the $live_site variable in the configuration.php file. I am also running this on a Windows server.
When I run the Magento Compiler process it completes fine and then it's enabled. Everything is fine on the frontend until I add something to the basket, it goes to a white/blank screen, same for the basket page and checkout page.
I've tried uncommenting the ini_set('display_errors', 1); line in the index.php file but still nothing is returned. I've also tried showing errors via the .htaccess file without success.
The website's php limit is 256M, so that shouldn't be an issue because the website is empty at the moment.
Really don't know what to try next to debug this? As it just returns nothing and the error logs are empty (CONFUSED!). I've disabled and removed all the 3rd party plug-ins I've used, that appears to have no effect. And I've successfully used those plug-ins I have on other sites with compilation without any issues.
Any help or pointers would be much appreciated! I'm running Magento CE 1.6.0
I finally worked out what was causing the problem!
I've you go to Admin > System > Configuration > Customers > Persistent Shopping Cart
And then disable it, then the checkout whitescreen error goes away!
Have you set it up to use https for checkout/accounts? And if so have you set the base https server to the correct value? If you have told it to use this but not set it up correctly you may get problems.
I'm having exactly the same issue, although I think I've tracked it down to a 3rd party extension. No errors in either the Magento or server logs, and a whitescreen or 500 internal server error, on add to cart or checkout.
The irritating thing is that although I've found references from the developers saying their plugin isn't compatible with the compiler, it seems work on my test system with the compiler.
Could your case be something to do with file permissions?
are your includes folder and subfolders writable?
The compiler doesn't seem to return an error is it can't create a new folder for a module, it just doesn't collect that module, maybe you have an in-house modification that's not being picked up?
I am creating a website based on Joomla! for my german friend who has a hosting in strato.de
I encountered many problems with installing Joomla on this hosting. After uploading Joomla 1.5.23 files on their server and trying to install Joomla, I got anerror:
Warning: file_put_contents(.../configuration.php) [function.file-put-contents]:
failed to open stream:
Permission denied in /.../installation/installer/models/model.php on line 850
After this, I created manually configuration.php and filled it with database data (passwords etc).
Joomla seemed to be installed, but when I tried to install any extension, I can't do it since it shows only errors like:
Cound not create directory
Component install: failed to create directory
Of course I tried to change directory permissions to 777 but it didn't help, always the same problem and no availability to install any component. The php info shows it's a SunOs on the server and i think something is wrong with owner of the files.
I also tried to install Joomla via strato own installator, but it gives the same errors.
I contacted strato de help office, but they answer was "we do not offer any technical / scripting support for either of the 3rd party CMS's".
Could someone help me please with that?
Has anyone succeed with installing Joomla and components on this hosting?
I would appreciate any help.
First, you should never set the permissions to anything to 777, that's a big security risk.
Next, chances are that the server is not configured properly to run Joomla without any problems. Joomla works a lot better when PHP is run in CGI mode rather than when it is run as an Apache module. Most likely the server you are on is running PHP as an Apache module, which causes a lot of issues.
You can get around a lot of the issues by turning on the FTP layer, but there are some things to check first -
Make sure that both the log and tmp directories exist in the root.
Check the directory permissions by logging in to the admin then Help > System Info > Directory Permissions (you should see the tmp and log directories here as well). Files should be 644, directories should be 755.
Turn on the FTP layer by going to Site > Global Configuration > Server > FTP Settings
If it still gives you errors, I would suggest moving to a better hosting company. Rochen Host has a data center in the UK and they handle all of the official Joomla websites. I use them and they are great. Everything works without any issues.