Can anyone help how to get bot responses in multiple lines.
Also how to get bullets in the Bot responses. I tried with >, * , enter key and also. Nothing seem to work. Does Rasa response templates support HTML tags?
The visualization of the message depends on the output channel which you are using.
Hence, it should be possible to provide HTML tags in your bots answers as long as your output channel can then correctly render it. For a simple newline, please try adding a "\n" in your messages, e.g.:
utter_message:
- text: "First line\nSecond line\Third line"
You can also have a multiline string in your yaml file which then results in a string containing newlines (see here for examples). The block below is the same as the example above:
utter_message:
- text: >
First line
Second line
Third line
To include bullets, you could simply add the unicode character of a bullet, e.g.:
utter_message:
- text: >
• First line
• Second line
• Third line
I think newlines doesn't correspond to "multiple bot responses" (that I interpret with multiple boxes on a instant messaging/caht channel. It's so in Telegram, by example. So I fair #Tobias solution isn't definitive.
A solution to have separate box messages could be to split the original single utterance in a sequence of utterances to be inserted afterward in a "story" as described in this RASA forum reply: https://forum.rasa.com/t/split-utterances-templates-into-multiple-answers/1204/2?u=solyarisoftware
That's more a workaround but that's debatable from the conversational design perspective. Maybe I want different boxes not just for a text pretty printing with newlines, but to communicate different semantics.
For example, if the user say:
Hello
The bot could reply answering the greet and also introducing a new question/prompt to let the dialog continue.
And that could deserves a new box, for a sequence of 2 boxes.
So bot reply could better be:
Hello!
How are you?
Am using twilio to send sms to my user, now i came to know that we can change from_number to my app name as "Top Expert" using alphanumeric sender id.
This is the name which am using "Top Expert", but while am receiving sms as "TopExpert". Why the spacing is not working, please help to resolve the problem.
#client = Twilio::REST::Client.new ENV["TWILLIO_ACCOUNT_SID"],
ENV["TWILLIO_AUTH_TOKEN"]
#client.account.messages.create(
from: "Top Expert",
to: "+610412345678",
body: "Sample testing"
)
Twilio developer evangelist here. As per comments above and documentation here, I can confirm that you can only use characters that are A-Za-z or 0-9, so a space won't work.
The docs read:
What characters can I use as the sender ID?
You may use any combination of 1 to 11 letters, A-Z and numbers, 0-9.
Both lowercase and uppercase characters are supported as well as
spaces. 1 letter and no more than 11 alphanumeric characters may be
used.
That is because carriers won't accept anything that is outside of that scope.
Hope this helps you
I'm trying the new Botframework from Microsoft. When sending a message with \n there is no linebreak in the message. How can I solve that?
In the Telegram API there is an parameter called parse_mode (https://core.telegram.org/bots/api#formatting-options) to activate HTML. Than I could use "<br />" for that, but I don't know how to set this parameter. Can someone help me by sending linebreak or Telegram-parameters?
Greeting
Max
BotFramework uses Markdown. To represent a paragraph break you need to have a blank line (i.e. "\n\n")
Markdown like this:
This is
paragraph one
This is
paragraph two
Will be rendered as
This is paragraph one
This is paragraph two
See documentation at: http://docs.botframework.com/connector/message-content/#markdown-paragraphs
I need to send an email with the Subject containing cyrillic letters. But my recipients sometimes receive incorrect letters due to some problems with mail server and/or client. I always send emails in windows-1251 encoding, but sometimes a mail client shows letter's Subject and Sender in another encoding (KOI-8R) and our users can't understand the message.
I tried to use an encoded-word tag as described in RFC 2047 Standard. For example, my Subject field in the email now looks like:
Subject: =?WINDOWS-1251?B?wiDt5eTw4PUg8vPt5PD7IOL75PD7IOIg4+Xy8OD1IPL78P/yIOIg4uXk8OAg/+Tw?=
=?WINDOWS-1251?B?4CDq5eTw4C4gwvvw4uDiIPEg4vvk8Psg4iDy8+3k8OUg4+Xy?=
=?WINDOWS-1251?B?8PssIOL78vDzIOL75PDu6SD/5PDgIOrl5PDgLCDi+/Lw8yDj?=
=?WINDOWS-1251?B?5fLw7ukg4vvk8OUg7O7w5PMsIP/k8OAg4iDi5eTw4Cwg4vvk?=
=?WINDOWS-1251?B?8PMg4iDy8+3k8PMu?=
These lines was generated by Oracle function UTL_ENCODE.MIMEHEADER_ENCODE.
All mail clients (Lotus Notes, gmail.com) show only the first line of such email subject (only first 48 symbols).
What is the problem with my mail subject?
The problem is, that you do not fold correctly, according to RFC 2822. To make a multi line field in the header each line has to start with a white space.
What you need to do is:
replace(UTL_ENCODE.MIMEHEADER_ENCODE(subject, 'UTF8', UTL_ENCODE.BASE64), UTL_TCP.CRLF, UTL_TCP.CRLF || ' ')
This should solve your problem.
I'm currently working on a system that allows users to reply to notification emails that are sent out (sigh).
I need to strip out the replies and signatures, so that I'm left with the actual content of the reply, without all the noise.
Does anyone have any suggestions about the best way to do this?
If your system is in-house and/or you have a limited number of reply formats, it's possible to do a pretty good job. Here are the filters we have set up for email responses to trac tickets:
Drop all text after and including:
Lines that equal '-- \n' (standard email sig delimiter)
Lines that equal '--\n' (people often forget the space in sig delimiter; and this is not that common outside sigs)
Lines that begin with '-----Original Message-----' (MS Outlook default)
Lines that begin with '________________________________' (32 underscores, Outlook again)
Lines that begin with 'On ' and end with ' wrote:\n' (OS X Mail.app default)
Lines that begin with 'From: ' (failsafe four Outlook and some other reply formats)
Lines that begin with 'Sent from my iPhone'
Lines that begin with 'Sent from my BlackBerry'
Numbers 3 and 4 are 'begin with' instead of 'equals' because sometimes users will squash lines together on accident.
We try to be more liberal about stripping out replies, since it's much more of an annoyance (to us) have reply garbage than it is to correct missing text.
Anybody have other formats from the wild that they want to share?
Check out the email_reply_parser gem - https://github.com/github/email_reply_parser . It does a nice job handling this problem.
I don't believe you can do this reliably (signatures used to begin with '--' but I don't see that anymore). Perhaps you're better off asking people to reply inbetween text headers and then simply strip the reply from this ? It's not elegant, but perhaps more reliable.
e.g.
REPLY BETWEEN HERE -->
AND HERE -->
so you'd simply look for the required headers above and take what's inbetween.
If you want something powerful & robust, and don't mind reading academic publications, you might check out this:
Learning to Extract Signature and Reply Lines from Email
Here's the homepage for one of the authors, with more info & some downloads:
Vitor R. Carvalho - Software and Datasets - (Vitor Carvalho)
An approach that can be used for signature only (in addition to detect __ or --) is to test if the first name and/or family name of the sender is on a short line (~ containing 3 to 4 words, max).
The sender name is on the raw email header, most of the time next to the email address, like in:
From: John Doe <jdoe#provider.com>
This would be based on the assumption that you rarely write your own name in a email, and if you do so, it is probably in a long sentence.
Of course there will be some false positive, but it may not be a big problem depending on what you do (we use it to fold quoted text and signature into a ... gmail-style button, so overdetection does not end up into losing any content, it is just misplaced).
If you can assume that these emails are in plain text, just strip lines that begins with ">" as replies, and "-- " line should delimit signature. But those assumptions might not work, as not all people over internet use software that complies to rules.
There's a really nice PHP library dedicated to the email parsing
http://williamdurand.fr/EmailReplyParser/
https://github.com/willdurand/EmailReplyParser
I made one for golang: https://github.com/web-ridge/email-reply-parser it detects signatures like
Karen The Green
Graphic Designer
Office
Tel: +44423423423423
Fax: +44234234234234
karen#webby.com
Street 2, City, Zeeland, 4694EG, NL
www.thing.com
The content of this email is confidential and intended for the recipient specified in message only. It is strictly forbidden to share any part of this message with any third party, without a written consent of the sender. If you received this message by mistake, please reply to this message and follow with its deletion, so that we can ensure such a mistake does not occur in the future.
Met vriendelijke groeten,
Richard Lindhout
The recommended signature delimiter is "-- \n". If people follow this recommendation, stripping signatures should be easy.