I have a Magento store, running on 1.7.0.2.
I am unable to move orders from Pending or Processing to Complete if the payment method is Check/Money Order.
Basically, on the Create Invoice screen, clicking on the [Submit Invoice] button at the bottom of the page does nothing. No errors, no JavaScript warnings, just nothing.
I've tried 3 different browsers, and it's occuring on the live site and on my staging site.
Credit Card orders move to Complete automatically once shipped, Purchase Orders move to Complete by selecting "Capture Offline" when creating an invoice, but still the orders paid for with "Check / Money Order" elude all of my abilities to create an invoice.
Any assistance would be much appreciated.
Check payment methods you have enabled in magento admin.
I don't know if this is related to your issue or not, but I had the same issue. After looking at the page source, i saw that there was no onclick event for the submit invoice button.
What i did, which is hardly a solution, but works for me is add another button that adds the correct "onclick" when clicked. I called it "validate invoice".
edit the file /app/design/adminhtml/default/default/template/sales/order/invoice/create/items.phtml
at line 124, right above <?php echo $this->getChildHtml('submit_button') ?>
I added:
<button onclick="$$('div .submit-button').invoke('writeAttribute','onclick','$(\'edit_form\').submit()');alert('Done');">Validate Invoice</button>
Click "Validate Invoice" button, and then you can submit the invoice.
Again, it's hardly a solution, but it definitely works for me.
What browser and OS are you using? Have had the same issue with a customers of mine, they use Explorer and window. I then tried in Chrome on a Mac and that did the trick.
Related
I've got an issue with AJAX add to cart button on single-product.php.
By now everything works as it should, but with last woocommerce update i've got a problem with variable products.
Everything is fine on simple products, on variable i can also add product to cart, but unfortunetly there is no variation picked while all attributes is selected.
Here You got an example of issue: Product page.
If You add product to cart it will apear there, but as a simple product not variation.
I'm using X for Woocommerce plugin for swatches - when i disable it, everything works fine, but with no AJAX. I need it not only for swatches, but also minicart is powered by AJAX and after reloading page it doesn't work.
I hope someone could help me.
Best regards, Kuba
Please check your DevTools console (F12). There are multiple errors about jQuery being not loaded and "add to cart" scripts mentioned.
I bet that hidden field containing the selected variation ID does not change when you select some variation because there is a problem with jQuery. It stays with the default value which is the parent product ID. So the parent product is added to your cart.
There's a bug in WPML plug-in:
https://wpml.org/errata/wp-6-0-issues-with-terms-assigned-to-posts,
pozdrawiam :)
I started having a weird issue from a couple of days. I notice in my Google Analytics visitors were keep dropping from cart page so I added a session recording app and saw some visitors when clicking on add to cart button it redirects them to empty cart page but some users don't have this issues and have their transaction goes through smoothly.
What can be the actual reason? I tried on my computer and it's all good.
Try putting a log in the cart adding class/function so you will be able to examine it later and see exactly what went wrong.
I have COD set for a specific country and it doesn't shows up in OPC for the first time. It only appears after a full reload of the checkout page or if the customer is logged in.
Once the billing information is filled up the Ajax is called but the payment option fails to show up.
**I guess its a theme problem. So, what to do now? Is there any fix?
I currently have my online store set up using Magento and i’m adding my products, I’ve tried to implement the PayPal Website Payments Standard but there is an error. When the user has passed through to the checkout section, after entering all their details, they fail to submit the order. The button is pressed to confirm order and redirect to the PayPal payment stage, the button will load saying that it's submitting the information, but nothing happens, it starts processing, then never goes through to the page. I've checked that the extension for Mage_paypal is enabled and it is.
If you would like try purchasing one of the test products on www.scarletkisses.com at the moment, you’ll be able to see what I mean.
Thanks.
2 things ..
Make sure that you have index management and cache management done
Try disabling and then enabling Mage_PayPal Module[Reindex the magento database after that]
I am using Magento 1.6 with the out-of-the-box one page checkout.
Upon the final submit, after the customer has reviewed their order, there seems to be a glitch: If an item has become out of stock, the customer is notified and the order seems not to be going through (no order is created and no confirmation page). However, authorize.net does get the complete transaction request and charges the customer. It seems to only happen if an item has become out of stock. (Customer could be lingering to hit the submit button for quite a while.)
What can I do? Add a java script function to check upon stock on clicking submit?
Is this a known bug?
Thanks!
Is your system set to allow Backorders?
System > Config > Catalog > Inventory > Backorders "No Backorders".
If that is set to disallow backorders I wonder why the add-to-cart button even displays.
If you are using a custom template I might start there in troubleshooting. Switch back to a default template and see if this issue persists.