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I'm attempting to write my requirements out as User Stories. Moving from a waterfall world, I am much more familiar with Use Cases.
One of the things I like about Use Cases is each interaction with the system is well-defined, as well as all the alternate and exception flows of action.
UC-01
Success Scenario:
The user navigates to the customer
The user clicks the Add Contract button
The user fills in the Contract Name, Contract #, Start Date and End Date fields
The system asks for confirmation
The user fills clicks the save button, and the contract is saved
Exceptions
5a. The user aborts, and the contract is not saved
Alternate flow
1a. The user uses the filter to select the customer
Where would the exception and alternate flows be captured in an Agile approach?
They wouldn't be captured as such.
You are approaching user stories from the wrong angle. Coming from waterfall this is quite a common misunderstanding.
Your story in this example should be something like:
As a user I want to add a contract to a customer so that [insert value here]
From the example you can note two things:
I can't finish it because I have no idea of what the value of this story is to the customer. This is quite important because it drives any negotiation over the story. For example, one doesn't want to spend a lot of time on stories which have a very marginal value.
There isn't much detail. This is on purpose, because the story tries to capture the problem or the opportunity, not the solution. As a user, there are many theoretical ways in which I can achieve my aim of adding a contract to a customer.
The focus of stories is letting the users achieve their goals.
Normally you can write details about how you currently speculate that the story will be implemented on the "back of the card" or in a notes field in your ALM tool, but the point I am trying to make is that stories are negotiable in how they are implemented.
Your developers are expected to interact with your customer representative during the iteration to discuss/prototype/try out the various different possible solutions so that the aim of the story is achieved efficiently and effectively.
A very simple and yet quite exemplary and typical example: what if you forget an edge case, alternate flow or exception? With stories, that's no problem: the developer discovers it, has a chat with the product representative, and they make up a plan to handle it.
You can do this because it's clear that handling these cases is part of the user story. Not so with the requirement, which is prescriptive on what the solution should be, instead of what it should achieve.
> Where would the exception and alternate flows be captured in an Agile approach?
A Use Case is a form of feature documentation.
This documentation can be created
before implementation (as specificatoin in waterfall)
during or after implementation or not at all (agil)
In Scrum you would just have a feature-request "Add Customer" in the Backlog without the scenarios.
Many agile practices do not dictate that you have to write your requirements out as user stories with acceptance criteria. All that is needed is a list of requirements (aka Product Backlog) that is ordered. When giving these requirements to the team in a sprint planning session they should be the minimal amount of information that is still clear enough for the team to understand and build. There is a fine line between doing too little grooming and over analysing the requirement; this takes time to get right.
Having said that, user stories are commonly used as they make sense to multiple parties involved in the process where other forms of requirements are limited to a specific audience; i.e. you have to teach people how to read and understand use cases but do not have to do that for user stories. Obviously writing it is a different problem.
I like #Sklivvz and #k3b answers.
Regarding your example.
First: As Sklivvz wrote, the User Story defines the problem and the goal. I differ in the opinion regarding side tracks and exceptions. Those are, in my eyes, small stories to. With there own priority. I.e. the ability to cancel the process could be of higher prio than some validation problem story.
My Answer in short: Write a story for the main goal, side goals, exceptions and alternate flows.
positive side effect: The product owner (you?) has the chance to prioritize those stories.
agree with some of the above and would like to add the following (hope this is useful).
Use Cases are not specifically/only related to waterfall, they are merely a means to visual behaviours (use cases) of a system and the relationships between those behaviours and other system behaviours, and external entities to the system (actors).
There is no reason why a user story cannot be further described by use cases and use case scenarios.
Remember, just because you are practicing (I guess, but not restricted too) Agile that does not means you cannot design stuff. Just don't let the design have more value over the result i.e the product (although in complex . safety systems this should be the case).
When you capture stories initially, they should be very brief and focused on benefits.
When you've discussed solution with the team and ready to start implementation, you should document it with more details.
I like Given/When/Then format and I'd re-write this Use Case into this (real goal may be different, but still you'll get the main idea):
Title:
As a user I want to add contract to customers so that I can track contracts history
Given customers list
When user clicks to Customer
Then he sees Customer Details view
And Add Contract button
[mockup]
Given Customer Details view
When user clicks Add Contract button
Then he see a popup with fields:
Contract Name - field spec: [default value, max lenth, etc]
Contract # - [field spec]
Start Date - [field spec]
End Date - [field spec]
[form mockup]
Given user filled form correctly
When he click Save button
Then he sees confirmation dialog ["Do you really want to add this contract?"]
[NOTE: I think this confirmation is stupid and not required]
Given user see a confirmation dialog
When he clicks Yes
Then the contract is saved
And user sees success message "Contract is saved for customer XXX"
Given user see a confirmation dialog
When he clicks No
Then the contract is not saved
And confirmation dialog closes
NOTE: most likely this scenario is a separate user story
Given home page
When I click Add Contract link
Then I see Contract form
And "Select customer" drop down field
...
As you see, you can quite easily use Given/When/Then format to describe user stories. It is very important to make sure that true value of user story is captured. Otherwise it is very easy to make some decisions that will be really bad from the business point of view.
Related
I am new to Event Sourcing and I have encountered an example which I am not quite sure the pros and cons of different approaches.
Let's say this is a bank example, I have three entities Account, Deposit and Transfer.
My idea is, when a use deposits, command bank.deposit will create two events:
deposit.created and account.deposited. Can I or should I include the deposit.created event uuid in account.deposited as a reference?
Taking to the next step, if later the bank has a transfer feature, should I made a separate event account.transfer_received or I should created a more general event account.credited to be used by both deposit and transfer?
Thanks in advance.
A good article to review is Nobody Needs Reliable Messaging. One key observation is that you often need identifiers at the domain level.
For instance, when I look at my bank account, and see that the account history includes a specific deposit, there is an identifier for the deposit that is reported in the view.
If you imagine it from an event sourced perspective, before the deposit the balance was X, and the history did not include deposit 12345; after processing the deposit, the balance was X+Y and deposit 12345 was in the account history.
(This means, among other things, that if a second copy of deposit 12345 were to appear, the domain model would know to ignore it even if the identifier for the event were different).
Now, there are reasons that you might want to keep various message ids around. See Hohpe's work on Enterprise Integration Patterns; in particular Correlation Identifier.
should I made a separate event
Usually. "Make the implicit, explicit". The fact that two events happen to have similar representations is not a reason to blur them when the ubiquitous language distinguishes the two.
It's somewhat analogous, in motivation, to providing a task based ui or eschewing the user of generic repositories.
I have sort of the same question as Access and scheduling of FHIR Questionnaire resource, but I'm having difficulties seeing the picture how DiagnosticOrder or CarePlan can be of help, which are mentioned as ways to do this in the related question.
I want to support the use case that an practitioner can choose a Questionnaire to be filled in by a patient, so for a certain patient I want to create an event or resource so the patient app knows there is something to fill in. I could simply create an empty QuestionnaireResponse but I don't know if that's the correct way to do it.
I looked at the DiagnosticOrder and CarePlan resource, but can't really see how to reference a Questionnaire from the DiagnosticOrder resource, should it be done using the Item field? Also, where in DiagnosticOrder can the scheduling be realized? I can't find a field like 'dateScheduled' for example or some other field which denotes before which date the Questionnaire should be filled in. In CarePlan, there's an activity, but as I see it, that's more of a 'our next evaluation is scheduled next week' in stead of 'Please fill this in before next week'.
I was very surprised to find that DiagnosticOrder doesn't have an element to capture the timing over which the order should be fulfilled. That seems like a pretty clear omission to me, given that DiagnosticOrder covers lab, vitals, imaging, requests for assessments, etc. most of which will need to indicate at minimum an effective period for the order, and many will need to indicate timing frequency as well. Please submit a change request (Propose a change link at the bottom of each spec page).
As for identifying what questionnaire to complete, that could be handled by Observation.code, thought the granularity might not be what's needed. There should probably be a standard extension that allows you to identify the specific Questionnaire to be completed. That would be a useful change request as well.
I am trying to understand how to use the FHIR Questionnaire resource, and have a specific question regarding this.
My project is specifically regarding how a citizen in our country could be responding to Questionnaires via a web app, which are then submitted to the FHIR server as QuestionnaireAnswers, to be read/analyzed by a health professional.
A FHIR-based system could have lots of Questionnaires (Qs), groups of Qs or even specific Qs would be targeted towards certain users or groups of users. The display of the questionnare to the citizen could also be based on a Care-plan of a sort, for example certain Questionnaires needing filling-in in the weeks after surgery. The Questionnaires could also be regular ones that need to be filled in every day or week permanently, to support data collection on the state of a chronic disease.
What I'm wondering is if FHIR has a resource which fits into organizing the 'logistics' of displaying the right form to the right person. I can see CarePlan, which seems to partly fit. Or is this something that would typically be handled out-of-FHIR-scope by specific server implementations?
So, to summarize:
Which resource or mechanism would a health professional use to set up that a patient should answer certain Questionnaires, either regularly or as part of for example a follow-up after a surgery. So this would include setting up the schedule for the form(s) to be filled in, and possibly configure what would happen if the form wasn't filled in as required.
Which resource (possibly the same) or mechanism would be used for the patient's web app to retrieve the relevant Questionnaire(s) at a given point in time?
At the moment, the best resource for saying "please capture data of type X on schedule Y" would be DiagnosticOrder, though the description probably doesn't make that clear. (If you'd be willing to click the "Propose a change" link and submit a change request for us to clarify, that'd be great.) If you wanted to order multiple questionnaires, then CarePlan would be a way to group that.
The process of taking a complex schedule (or set of schedules) and turning that into a simple list of "do this now" requests that might be more suitable for a mobile application to deal with is scheduled for DSTU 2.1. Until then, you have a few options for the mobile app:
- have it look at the CarePlan and complex DiagnosticOrder schedule and figure things out itself
- have a server generate a List of mini 1-time DiagnosticOrders and/or Orders identifying the specific "answer" times
- roll your own mechanism using the Other/Basic resource
Depending on your timelines, you might want to stay tuned to discussions by the Patient Care and Orders and Observations work groups as they start dealing with the issues around workflow management starting next month in Atlanta.
I'm thinking how and when a DCI context can be used in a Web application. I'm considering this high-level use case:
User enters city, arrival, departure, room type and clicks "Search".
System displays a list of hotels
User clicks on a Hotel logo to read its details
System displays hotel details
User clicks "Book now"
System displays payment form
User enter customer details, billing information and clicks "Submit".
System validates billing information and displays a booking confirmation.
This is very high-level and surely needs to be broken down. The first steps (1-2, 3-4, 5-6) feels like simple resource requests that could be handled with some search- and REST-architecture. So my first question is, is there a need for a DCI-context in those cases, isn't plain MVC enough? Of course a "Hotel" data entity could play a role, but would you consider it feasible, especially if it's the only actor?
The last step is where I see that DCI could be very useful, for now there is work to do in a procedural fashion. (Creating a Customer, adding a Booking to the Hotel, sending confirmation mail...)
What are your thoughts on this? Am I on the right track?
I think I would say that a context starts at step 2.
You have a list of offers that plays a part. Currently those offers are hotel offers but what's a hotel offer? they might be different things. Some might be from brokers and some might be directly from hotels those are two different types of entities but they play the same part in this context, you might have many more types some which might be contexts the self. E.g. flight and hotel combined to an offer, where in that context a hotel/broker offer and a cheap flight offer plays each a role but the the listed use case you shouldn't have to worry about this but simply make it possible for the domain to evolve independently of the use case and though the use case is book cheap hotel I'd say that the form which we are trying to capture can be expressed better (though not exact) with "find best offer"
Then when picking a specific offer I'd agree that you start a new context
How we can implement Two recaptcha user control on the same page.
Problem :
we have two views one for tell a friend about the site by sending e-mail and another authoring any note. the tell a friend part is hidden which send e-mail through ajax and note author part is visible so it is making problem when we need both but in different way.
Refactor to avoid usability issue
This doesn't seem reasonable and I would suggest to avoid this at all costs, because you have a serious usability issue if you do need two of them. Why would you need two captchas anyway? The main idea behind a captcha is that it assures that there was a person entering data in the form and not a computer.
So if there's one captcha on the page, you're assured. So if the first one was filled by a person, all other data is as well and you don't need a second one.
But I can see one scenario where two captchas could come into place. And that's when you'd have two <form> elements on the page. So a user can either submit one or the other. In this case user will always submit data from just one form and not both. So you could avoid this as well by either:
separating these two forms into two pages/views with an additional pre-condition page where a user would select one of the two forms
hiding captcha at first, but when a user starts entering data into one of the forms you could move the hidden DIV with captcha inside the form and display it. This way there would only be one captcha on the page and it would be on the form that the user is about to send
The second one is the one you'd want to avoid. If you give us more details what your business problem is, we could give you a much better answer.
Alternatives
Since you described your actual business problem I suggest you take a look at the honey pot trick, that is more frequently used for this kind of scenarios. Because if you used too many captchas on your site, people would get annoyed. They are tedious work, that's for sure. Honey pot trick may help you avoid these unnecessary data entering.
The other question is of course: Are your users logged in when they have these actions available? Especially the editing one. If they are, you can better mitigate this problem. You could set a time limit per user for sending out messages. Like few per minute. That's what a person would do. And of course store the information about sending out these emails, so you can still keep historical track of what users did so you can disable accounts of this gets abused. But when users are logged in they normally don't have to enter captchas since they've already identified themselves during authentication phase.
The ultimate question is of course: Why would a bot send out emails to friends? they wouldn't be able to send any kind of spam would they? What's the point then? It's more likely that bots will abuse your system if they can spam users anyhow. Either by sending email with content or leaving spam comments on your site. These forms need to be bot checked.