User Sessions across devices on Google Analytics Universal - session

I have a quick question...may sound a little straightforward but still want to throw it out there.
I am aware that typically a session is limited to a single browser and client instance.
With that said though say a user signs up on your mobile device and starts to do some shopping...maybe adds something to their cart and then decides that they want to complete the purchase on their desktop.
I have some people that want to call this a single session while technically its a new session.
Does this make any sense?

In theory this should work with Universal Analytics, at least for logged in users ( I assume that your users are logged in if they want to buy).
You can pass a client id as a parameter when you create the tracker. The client id is supposed to be formatted as UUID, so you'd have to store that along with your real client id in you backend system and pass it in to the tracker as a part of the confuguration json object (optional third parameter in ga create). Apparently this get retroactively applied to the running session (no written source for that but I recently attented a conference where a google employee said as much, so I assume this is legit).
So as far as it concerns data collection UA is ready for multidevice. I frankly do not know to what extent this already works in the Analytics Interface.
I recently had a glimpse at a Analytics Premium Account which already had some new multdevice reports. I don't know if the fact that those reports are, at least for the moment, absent from the free version means that multidevice tracking does not work yet on the free version (those reports are along the line of Venn diagramms for "How many users used more than one device" and the like).

Related

How to get user device type accessing skype for business bot built in MS Bot Framework

Does anyone know how to get the information about user device that access the bot deployed in S4B channel and built using MS Bot Framework (C#).
I need to know about the options to detect the user device (Device type and OS) accessing the Skype For Business Bot. If there's a way to know whether user device is desktop or mobile. In bot framework the User-Agent header formatted similar to the string below:
SFBUserAgent (Microsoft-BotFramework/3.1+https://botframework.com/ua)
(The user agent from Connector returns the following:
fxversion/4.7.2563.0 osname/windowsserver2016datacenter osversion/6.3.14393 microsoft.bot.connector.connectorclient/3.14.1.1)
I want to know if UCWA can be used to detect the device type accessing Skype For Business bot.
UCWA is not able to do so, actually no client or client-facing api can provide such information. It's because User-Agent information is not part of the presence so the client doesn't publish it to other clients. The main purpose of this User-Agent information is for monitoring reporting purpose.
However there is still some space from server side to allow us to do something. If you have access to the Skype for Business server, you have several workarounds.
Get-CsConnections.ps1 is a well-known script to pull current logged in user from Lync server side. It was written in 2011 while we only had Lync 2010, but good news is it works fine with new version of Lync like Lync Server 2013, Skype for Business server 2015. This script needs to be run in Lync/Skype management shell or a Powershell session with Lync/Skype modules imported. It needs to run by using an Lync/Skype admin account.
To retrieve user agent for a particular user by using sip uri.
$UserHomePool = (Get-CsUser -Identity [sip address]).RegistrarPool
Get-CsConnections.ps1 -SipAddress [sip address] -Pool $UserHomePool
Connections.ps1 is the prototype script of the above Get-CsConnections.ps1, it's simpler but doesn't provide advanced features. You can look at it and decide which one you need.
Do it yourself. If you don't want to use 3rd party script or just want to do it in a simplest and pure way, it's possible to do it by querying it from server database. Lync/Skype server stores this user agent information in the dynamic database in Front End server. It's in the table dbo.RegistrarEndpoint of the database rtcdyn of the instance rtclocal.
Please notice that there is no public document about the database schema so you need to do a little guess and hacking yourself. Good news is all data in the database is strored in readable format so it shouldn't be a big issue.
In a very rare chance that you are not wanting this information in real-time, the monitoring report and database can be the best approach. It's not real-time data, the data is generated within 10 mins after a conversation is ended.
If you want to get it from monitoring database, you should look at SessionDetails view for P2P conversation and ConferenceSessionDetails for conference conversation. There are straighforward fields in the views called something like UserClientType to point out the user agent information for the certain session.
At last one thing I would like to remind is Skype allows user to logged in multiple clients simultaneously, so no matter how you make it work you still need to face the question which logged in client really matters to you if the user has multiple clients logged in.

Detect if request is from a mobile device in asp.net Core API

I'm trying to prevent spam and I want to know:
how can I detect if the request to the API is coming from a mobile device?
Thank you
The only way to check if the request is coming from a mobile device is by checking the user agent sent with each request. The user agent can be found in HttpContext.Request.Headers['User-Agent'].
Then compare the user agent value with a list of mobile browsers found at e.g.: https://deviceatlas.com/blog/mobile-browser-user-agent-strings
One option is to write your own user agent parser that figures out if it's a mobile browser or not. That is a HUGE job and one you will have to continually keep expanding as new devices are released. It has all its own problems like you said in the other comment - how do you get a list of the new user agents to include...
Another option is to find some free library written in ASP which will do this work for you. I can't see libraries written in asp.net Core API. If you use one, be making sure that it's regularly updated by the developers and that you keep updating your copy of the library too.
Last option would be to use a user agent parsing API. A good one will give you detailed information about the browser, software and the hardware/software types.
I did a comparison of these for my job a few months ago - https://developers.whatismybrowser.com/api/ looked the best to me - it's platform independent (doesn't matter what language you're writing your system in ASP/C#/Ruby), and is freemium and has an active dev team working on it. also because it's an API, you never have to update your code libraries, it always works on the latest detection of what they have written. We still use it today.

Maintaining and organizing purchases on multiple platforms

I have an application for various platforms. Let them be iOS, Android and Windows. In order to use a app, a monthly fee needs to be paid, but it just needs to be paid once in order to use all platforms. It is the same as with Spotify, so by paying once, every platform can be used.
According to the guidelines of Google and Apple, I need to offer In-App Purchases for the monthly fee. The system is connected to user accounts, which are managed by a server, which is in my control. I am storing the subscription data of users, so if a user uses the In-App Purchases on iOS, the information is transmitted to the central server in order to unlock the Android-App as well (in case it has been paid on another platform already)
The problem is the following scenario:
A user has a valid subscription which has been payed via Google Play. The iOS and Windows apps are unlocked as well. Now the user uninstalls the Android app, goes to the Google Play website and cancels the subscription. In the current scenario, I am not able to detect this and the subscription will be valid for all other platforms.
The question is:
Is there any pattern to circumvent this problem? Spotify and co are solving this issue as well, so there must be a solution for this
Well, the server that handles the authorization of the user (that is, your server) should query the Google Subscription API, to check if the current subscription is still valid. Each SubscriptionPurchase Resource contains information about when the subscription expires.
(see https://developers.google.com/android-publisher/api-ref/purchases/subscriptions)
For Apple, the same stuff applies: You will get a receipt, and with that receipt, you can query the server at any time to check if that subscription is still valid.
There is a slide which summarizes these points and the pitfalls very well: https://speakerdeck.com/rosapolis/the-recurring-nightmare-cross-platform-in-app-subscription-purchases
Bottom line: You won't be able to make that happen without a server that does the communication between the two stores. It comes with issues, though, as the slide shows.
Bonus: The talk from which the slides are taken is also on Youtube

Google calendar api - How to avoid double booking?

Is there a way to avoid race conditions when inserting events into Google Calendar using the API? I have an experimental app that needs to insert events into user's calendar. However, the user should not be double booked at a particular time.
The only true way of guaranteeing something like this is if Google provides a way. Other solutions are prone to race conditions (example, some other app that the user has updating it while my app is ignorant). The options as far as I can tell:
E-Tags with If-Match option - But this option is not valid for inserts according to the docs (https://developers.google.com/google-apps/calendar/v3/version-resources).
Important: There is no support for conditional modifications for
insert operations. Instead, it is guaranteed that if you are allowed
to provide a resource ID, then the operation will only succeed if no
existing entry has that ID.
So if I provide an if-match with the calendar etag and try to insert, it always fails regardless of the fact that the etag is correct.
Using "watch" for a brief period while the event is about to be inserted (https://developers.google.com/google-apps/calendar/v3/reference/events/watch). However, this solution is prone to race conditions due to the time take to get notified. One user inserting while my app gets notified of the update is problematic.
Sync the whole calendar with server periodically and consider the source of truth as the synced version and avoid double booking. Less optimal because new events added won't get synced fast enough, but the most likely will work.
What other solutions come to mind? I think #3 is the most suitable to guarantee consistency and integrity of data to avoid double booking.
I found a solution to this on this blog which states that you'll be using Calendar Resource API instead of the Google Calendar. I think this guide is what you're looking for.
Unlike a regular calendar, resources:
-Do not allow conflicts
-Can be shared across everyone on your Google Apps domain
-Can be invited (multiple at a time) to events, just like a person
-Their ability to share availability with everyone makes resources great for managing rooms schedules. Especially in a shared work
environment like your office.
FYI: This guide assumes you already have Google Apps. Currently only
paid accounts have access to resource calendars. If you’re
grandfathered in or using a personal Gmail account, this process won’t
make much sense.

where to store state on server

I am developing a feature in my app where I need to store the state of a particular series of actions between 2 users, just like an ajax based chat service.
The scenario is as follows:
A user can is able to see which other users are online and then challenge one of them. The other user receives the challenge and accepts it. Now both the users are given 5 questions each and the match starts simultaneously for them (almost simultaneously) Then as a user navigates thru the question or solves it, the state is updated on the other user screen as well.
Essentially this is very similar to a chat system like say facebook chat. I am able to see who all are online. I send a chat msg to my friend who can then respond to that and that response is seen on my chat window.
I believe all this can be achieved by using ajax. I can easily make ajax calls to .asmx webservices and retrieve objects for a particular user as Session can be accessed there. However, I am wondering where to maintain state because session is for a particular user and I want my particular object to be accessible for two particular users.
Where do I store the state? Or taking the example of Ajax based chat, where should I store what message User1 entered and when Uer1 entered how is it shown to user2?
I was thinking application object but read it is not recmmended.
What do you recommend for such a thing?
If you're trying to do "near real-time" message passing you might want to take a look at HTTP polling (a.k.a. long polling). I won't use SQL for temporal message passing and short-term state transitions like I've seen in the past. If running on a single web server just keep the state in session or in the ASP.NET Cache. If running on multiple web servers take a look at distributed caches like memcached, Velocity (Win 2008), or NCache. Then serve the cached data to the AJAX requests which are sitting and waiting (because of long-polling). The key design issue is the design of the cache keys (no pun intended), which would need to include the user's ID for user-specific event data.
P.S. There are frameworks for large-scale, near real-time message distribution that solve scaling issues which are hit when hundreds of clients are participating in long-polling at the same time. The broad name for those frameworks are 'Comet', and they are most useful when broadcasting the same messages to many clients.

Resources