I have a problem on magento backend that I am not sure what is happening. Shopping cart price rule was working completely fine, but suddenly the rule page look like this:
screenshoot of shopping rule page
The content of each tab is loaded inside the tab div itself instead of on the content area on the right. Content area is completely empty.
No code was touched in relation with promotions code, or admin/core code at all. I don't see any issue on console or not js code loaded. This is the only page affected (shopping cart price rule page), catalog rule works fine as well as any other with same structure (product page, customer page and such).
I was recently playing around with promotion too much, creating, deleting and editing. And solved a 500 issue on cart page increasing php memory limit. Not sure if related with this issue.
On apache logs it only displays the following when I access that page:
client denied by server configuration: /www/app/etc/local.xml
Could someone help me in where to look in order to solve this issue or have a hint about what could be the issue?
I am completely lost with this one. Magento version 1.7.
Thanks.
I finally found the issue. It was a extension related.
Recently I had some issues on cart page and at some point I disabled a promotion extension (Amasty shipping rules) though magento backend, on system/advanced extensions list.
Seems like the extension is disabled but still used on promotion page, adding the structure for the feature but not showing what is supposed to show (because is disabled) and breaking the layout.
Enabling again the extension or removing the extension on files avoid the issue.
1) clear the cache maybe you made a update and your cache is wrong. you can clear in the admin side clear all the types, or erase all inside /www/var/cache
2) clear the page history in your browser, all is fine but your machime show that weird.
3) after that check the browser console, because is a css problem, maybe a file is lost or change the permitions.
Related
Is currently working on a new M2 2.3 site to replace my M1.
Almost done but I have found an issue with the cart and full page cache.
When full page cache is enable and I add a product to cart its all good. But when I move to another category and add another product the cart gets empty and start all over again.
If I disable the full page cache the cart works fine.
Anyone have an idea of what i might be?
The site is still in devolopment.
It might be related to the Magento_Persistent module. There is a native bug with FPC when you disable this module. The issue has been reported in the link below:
https://github.com/magento/magento2/issues/21614
I'm getting this issue with categories in Magento 1.9, Issues basically to do with Categories page and product > categories.
My site is not new and it has suddenly happened, the only recent events are style changes and few template changes to product gallery (media.phtml).
Im stuck on categories loading... I even left it over night.
image screenshot
It's a nightmare.
I have no console errors except for GET https://www.SITENAME.com/skin/adminhtml/base/default/fonts/fontawesome/font-awesome.css net::ERR_ABORTED which being fontawesome I feel is not related to this.
Has anyone else had this and found a solution?
One suggestion I found was to change mod security in cpanel. I can't change mod security as my cpanel/whm doesn't have that option, possibly as this issues was 4 years ago.
Please save me!?
Below are some fixes that help you to resolve the issue:
Try a different browser.
Disable mod_security and add whitelist: Check your mod_security audit log and if you see entries from the admin backend, have your host investigate and temporarily disable the module. If your issues goes away, ask your host to whitelist your admin backend.
Check your www vs. no www redirects: Make sure you’re only using one form of redirection, either in cPanel, Magento, or .htaccess.
After uploading new products to my existing stockpile (in Magento) I noticed that the product pages were coming up blank. I have reindexed the products, refreshed the cache, ensured that the items are marked as enabled, in stock with a quantity of at least 1. My existing products are working fine so this is a complete mystery to me.
I have found issues such as "Magento shows blank/empty page. How do I solve this?" (http://kb.magenting.com/content/22/38/en/magento-shows-blank-empty-page-how-do-i-solve-this.html) but none that with the same problem as me here.
Ideally someone who's reading this has suffered as I am here and healed the pain - if you have please post the cure. Similarly if anyone can suggest solutions/reasons I'd be most grateful.
_g
Without more information these are just guesses:
Examine your import script against an export script. Did you include all core fields e.g. website, store, sku, name
Check your logs, are any exceptions being thrown on the product page?
Are the products showing up in your catalog? If so you've probably got the core fields imported ok. If not see the first point.
If the products are in the catalog but blank screening on the product page, it's most probably some customer code in your skin thats causing the issue. Try either switching to the default skin and reload. If it works then your import was probably missing an attribute used by your skin on the product page.
If the default skin loads. Go back to your skin and comment out code on your product page until you find the culprit.
Hope that helps.
I have a site, 1.5 magento, and the cart functionality (and the customer account functionality) seem to be disabled. When i attempt to go to the url 'checkout/cart', just the homepage displays.
Ive checked all the usual suspects..including:
checked the url_rewrites table (there is one entry in their referencing checkout/cart...but goes from checkout/cart to checkout/cart, so dont see this is an issue, but did edit it just to rule it out)
enabling/disabling of the module itself, looking at both the etc/modules files and removing, and checking the module listing in system->config->advanced area.
trying to step through the code..try detect where the change over of pagedata occurs - struggling here.
looking for certain terms in the codebase...and database SQL file.
the htaccess file, looking for a rewrite
local/community modules..and any rewriting of the checkout
Im starting to think a hack is in place here to show the homepage when visiting checkout url. The url : www.mysite.co.uk/checkout/cart remains in the address bar, but i see homepage data.
Anyone know where else i can check...or easily locate the cause of this issue?
Many thanks
S
Did you look in backend under Configuration -> Sales -> Checkout ?
There is a field called "Enable One-Page Checkout" which has to be enabled. If you disable it, your store will just run fine but neither registered customers nor guests can check out anymore.
Turns out this was rewrites added to the rewrite table manually. Didnt find them at first.
I am running a store on Magento. For some reason the "Recently Viewed", "Related Items" and "Featured Items" blocks have all disappeared from my site. They where definitely there yesterday so I'm not sure what's happened to them.
Featured Products is an extension I use and show on the home page using:
{{block type="featuredproducts/listing" template="inchoo/block_featured_products_main.phtml"}}
Does anyone have any idea what the problem could be?
Reindexing my products fixed this.
system > index management
Probably some Blocks that don't render. Check your /var/log/errors.log for clues (1) and remove the module if is giving you problems(2).
This one here is trying to load the Featuredproducts_Block_Listing class. Check if is there and if is not misspelled.
Have you added any custom module to magento related to products like feature products or products on sale, if yes then just make it false from XML file /app/etc/modules/module.xml
and then refresh or delete the cache and try again with front end.
If this will not work then just simply delete all cache, session and logs. and refreh the web page it will work.
Thanks
Magento Development