I want to configure my Zopim Live Chat as it follows. I want to configure the chat so some agents can take care for some people in one location and other agents to take care of the other people.
An example, I want some agents to take care of people near NY and other agents take care of people near Boston. How could I achieve that?
In the dashboard Zopim, provides the IP and location but I would like to get these parameters inside the code. I've searched the API but found nothing.
Any idea? Thank you.
You need to recognize the physical address of the IP addresses first and for this you need a GeoIP database, which links IP address to physical address.
Probably what you need is to build a call to the API of https://freegeoip.net/ and use that result inside the Zopim Live Chat.
You then add every Boston-area visitor to a department called "Boston" and so on and in the backend assign agents to specific departments.
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I'm having difficulties with selecting a host for a website that I'm working on and would appreciate some sincere tips. There are a lot of articles on the topics, many of which are biased, which is why I'm quite confused.
I need help selecting a specific host and service. I have the following requirements and would like a few different suggestions. Ideally, I want one suggestion on a specific service with Cloudflare since that's my primary choice even though I find their offering confusing. I also would like one suggestion with a provider that accepts BTCs as payment.
Now to my requirements:
The website is quite similar to KhanAcademy and Udemy. We want to host about 75 GB of videos that users should be able to view directly on the site (stream) with our own mediaplayer.
We also have about 15 GB of audios that users should be play directly on the site and download.
We do NOT want to use YouTube, Soundcloud or similar services.
Finally, we have an additional 25 GB of files that we need to host, and that users should be able to download.
The media should load quickly but since the site is new, we have no idea of bandwidth requirement. However, we expect that they will be slow at first but grow steadily over time.
We want the hosting service to come with SSL.
And we want a three-year subscription with a fixed upfront fee rather than monthly payments
Although this isn't a must, but we would prefer if we could use the same hosting service for two separate websites with different domains.
I sell Macs and i'm looking for a way for our security and to combat purchase fraud to have the machines phone home the first time they are booted up to show that machine has been in use at the clients IP address.
Now I know the client might set the computer up at a location other than their home and could spoof their IP (although the potential scammer wouldn't realise this system was in place so wouldn't be expecting to do this) but any system is better than no system.
In terms of privacy we'd put it in our privacy policy but of course we're not looking to collect any information from the user apart from their IP address and the script should delete once its connected to the internet for the first time.
How would users recommend the best way to do it? I have full access to the computers before hand and we already launch a script on first boot of user account to show a welcome and help guide - so we could add simple scripting there, but maybe a helper program which attempts until internet connection is first established, makes contact and deletes itself is best.
And of course we'd need a two pronged approach, a URL or API of some sort on our server that the computer connects to. Ideally the information to send would be the serial number and the IP address of the user, the MAC address could be useful too - as often if fraud has been committed the police will also check to see if the original MAC address of the system has connected via the ISP server logs.
I suppose the final piece of the puzzle would be that our logged data would somehow need to prove it was sent from that computer and not just generated ourselves in a database (eg we haven't just pretended its connected from their IP we've picked up from an e-mail address or something) i'm not sure if there would be any secure legal way to do this?
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Edit: Thinking of ways to make it legally binding in terms of presenting the information to the police or the courts I think the receiving server would need to be hosted and maintained by an independent third party whom you had a contract with and didn't allow you any write access to the information what so ever, all you could do is visit a website and pull up the data to pretend the evidence to the police.
(I seem to have been voted down because someone likes committing fraud?)
I have looked into similar solutions for macbooks in the past with little luck. One thing I have found however, if you have a web server, is to create a php page in an obscure hidden directory that will capture the ip address and send an email on access. From here you can create a page specific to each computer with MAC and serial number and set this as safari's homepage in a different tab. So every time someone attempts to access the internet you will be notified.
(This php page can be a simple blank page that just looks like a new tab, or can even display warnings such as "You are being tracked")
You could also create a python script on startup to send the information you are looking for such as ip, mac and serial number back, but again you would need another server setup as a listener.
And lastly, if possible, create a business account in icloud and use Find My Iphone/mac. This is probably the easiest if you can get away with it but unfortunately will not provide you with instant notifications.
-M
I have standard enterprise level WEB Api , which is going to be used across the organisation. I can have demarcation like Mainframe Systems/Online channel/etc through API key.
However there can be many systems( say many systems in online) in WEBAPI that can share the same key. I need to identify each and every call uniquely and if it is not being shared
any ways for it?
You could just log the IP address of each request. If all the systems are internal to your organisation then it shouldn't be hard to match IPs to what system it is.
Edit
Or you could pass a client Id as well as the API Key.
We have a Java Spring application with lot's of contacts inside a database. Now we'd like to provide these contacts via CardDAV in order to access them via external devices.
As far as I understood CardDAV, it uses the 'well-known' protocol. Which means, it'll look up http://mydomain.com/.well-known/carddav
This might be a problem, because we have a Tomcat Server running, and multiple applications running on it and each of them should provide a CardDAV server. This means, our URLs look like:
http://mydomain.com/appOne/
http://mydomain.com/appTwo/
http://mydomain.com/appThree/
Each of those applications has a completely different set of users and data. Though each of those CardDAV repositories has to lookup its own data source and has to use its own authentication mechanism.
The question is of course: How can I get multiple different CardDAV servers with a single domain?
Btw: Is there any REAL information about CardDAV (not just WebDAV or is it all the same?!)?
For example I couldn't find anything about multiple repositories / access right restrictions. Maybe I want to have a single CardDAV server with multiple different Users, where each user has an own address book and there are some common address books.
The well-known url is used for clients to automatically discover the root of the carddav server, when a user just types in a domainname. You can only redirect to 1 server per domain, but you could setup multiple domains to redirect to multiple carddav servers.
If you can't use multiple sub-domains, you simply cannot use well-known. Instead, you will have to ask users to fill in a full url to their principal to setup their acccounts.
As to your question if there's 'real' information. rfc6352 is the official documentation. It's definitely a lot more than just WebDAV.
Effectively, iOS only supports well-known. If an iOS device cant connect via well-known it will allow the user to enter a complete principal address, BUT thats only AFTER displaying an error message to the user, at which point most users will give up.
However, the redirect occurs after authentication, so as long as you're able to authenticate at the root (eg with a username scheme that incorporates the sub-site, like 'appOne:brad') then you should be able to do it. Alternatively, as mentioned above, just use subdomains.
What is the easiest way to set up an SMS alerting system so that I will receive notification if my server doesn't respond or a GET query doesn't return correct content?
You can completely outsource the monitoring and alerting, for example by subscribing to Pingdom. The most basic Pingdom plan will monitor up to 5 services (including using HTTP GETs with optional content pattern matching) and send an SMS after a configurable amount of downtime.
If you want to roll your own solution, the first thing to get right is the monitoring software. Many, many third party solutions exist for this, from the free to the outrageously expensive. Of course, rolling your own "try a GET and do something if it doesn't work" script is always an option, but as with all software, feature creep may mean that you're just re-implementing existing solutions soon...
For the SMS notification, using an e-mail-to-SMS gateway might work for you, if you're in a territory well-served by such services. Most US providers, for example, provide free gateways, whereas in Europe they tend to be run by third parties and pay-only. As already suggested, Google is your friend here. Also, your monitoring tool may support sending notifications directly using a cellphone/GSM modem attached to the monitoring server.
Often I've found that what you need is a SMS modem attached directly to your monitoring server. What if the problem is the network connection?
What you want is an SMS gateway. There are surely some service providers local to you. Unfortunately, they are a bit hard to find. Try asking Google...
You can get a service like http://www.serviceuptime.com/ and the send an email to your-number#a-domain-your-provider-gives They usually have the exact domains for the providers on their respective websites but you could just try #t-mobile.com if your provider is t-mobile for example.
If you want to write your own tool should be pretty straightforward - send GET request if you dont get the expected response send email. You should run it from 2 different locations from 2 different ISPs tho because if there are routing problems and the request doesnt go through you'll get smsed