.NET application handle leak, how to locate the source? - windows

I have a .NET application running in production environment (WINDOWS XP + .NET 3.5 SP1) with a stable handle count around 2000, but in some unknown situation, its handle count will increase extremely fast and finally crash itself(over 10,000 which monitored by PerfMon tool).
I've made a memory dump from there during the increasing period (not crash yet) and imported to WinDbg, can see the overall handle summary:
0:000> !handle 0 0
7229 Handles
Type Count
None 19
Event 504
Section 6108
File 262
Port 15
Directory 3
Mutant 56
WindowStation 2
Semaphore 70
Key 97
Token 2
Process 3
Thread 75
Desktop 1
IoCompletion 9
Timer 2
KeyedEvent 1
  
so no surprise, the leak type is the Section, dig more:
0:000> !handle 0 ff Section
Handle 00007114
Type Section
Attributes 0
GrantedAccess 0xf0007:
Delete,ReadControl,WriteDac,WriteOwner
Query,MapWrite,MapRead
HandleCount 2
PointerCount 4
Name \BaseNamedObjects\MSCTF.MarshalInterface.FileMap.IBC.AKCHAC.CGOOBGKD
No object specific information available
Handle 00007134
Type Section
Attributes 0
GrantedAccess 0xf0007:
Delete,ReadControl,WriteDac,WriteOwner
Query,MapWrite,MapRead
HandleCount 2
PointerCount 4
Name \BaseNamedObjects\MSCTF.MarshalInterface.FileMap.IBC.GKCHAC.KCLBDGKD
No object specific information available
...
...
...
...
6108 handles of type Section
can see the BaseNamedObjects' naming convention are all MSCTF.MarshalInterface.FileMap.IBC.***.*****.
Basically I was stopped here, and could not go any further to link the information to my application.
Anyone could help?
[Edit0]
Tried several combination of GFlags command(+ust or via UI), with no luck, the dumps opened with WinDbg always see nothing via !htrace, so have to using attach process which finally I got the stack for above leaking handle:
0:033> !htrace 1758
--------------------------------------
Handle = 0x00001758 - OPEN
Thread ID = 0x00000768, Process ID = 0x00001784
0x7c809543: KERNEL32!CreateFileMappingA+0x0000006e
0x74723917: MSCTF!CCicFileMappingStatic::Create+0x00000022
0x7473fc0f: MSCTF!CicCoMarshalInterface+0x000000f8
0x747408e9: MSCTF!CStub::stub_OutParam+0x00000110
0x74742b05: MSCTF!CStubIUnknown::stub_QueryInterface+0x0000009e
0x74743e75: MSCTF!CStubITfLangBarItem::Invoke+0x00000014
0x7473fdb9: MSCTF!HandleSendReceiveMsg+0x00000171
0x7474037f: MSCTF!CicMarshalWndProc+0x00000161
*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Windows\system32\USER32.dll -
0x7e418734: USER32!GetDC+0x0000006d
0x7e418816: USER32!GetDC+0x0000014f
0x7e4189cd: USER32!GetWindowLongW+0x00000127
--------------------------------------
and then I got stuck again, the stack seems not contain any of our user code, what is the suggestion for move forward?

WinDbg isn't the ideal tool for memory leaks, especially not without preparation in advance.
There's a GFlags option (+ust) which can be enabled for a process to record the stack trace for handle allocations. If you don't have this flag enabled, you'll probably not get more info out of your dump. If you have it, use !htrace to see the stack.
You can also try UMDH (user mode dump heap), which is a free tool. Or get something like memory validator which has certainly a better usability, so it might pay off in the long run.

Related

!htrace only shows 14 callstack frames (callstack too short)

I try to use !htrace to detect some handle leaks (I enable before in gflags user mode callstack)
The problem is that even though it shows me callstacks of handle allocation their size is limited to 14 frames. Windbg command ".kframes biggerLimit" does not help.
what do you mean by only 14 frames ?
do you do enough operations after you enable !htrace for htrace to collect traces ?
as far as i can tell there is no 14 frame limit
just to confirm i attached cdb to a running instance of notepad++ and logged the traces
cdb -pn notepad++
!htrace -enable
.logopen d:\htrace.txt
g
open closed several tabs about , plugins etc to possibly collect
broke back with ctrl+c
did !htrace and quit and awk grepped the htrace.txt
i can see a lot of traces and frames > 14 o a log 1.61 MB big for a few minutes
:\>ls -lag *.txt
-rw-r--r-- 1 197121 1691957 Oct 19 23:01 htrace.txt
:\>awk "/Handle = /" htrace.txt | tail
Handle = 0x0000000000000484 - CLOSE
Handle = 0x0000000000000484 - OPEN
Handle = 0x0000000000000480 - CLOSE
Handle = 0x0000000000000480 - OPEN
Handle = 0x000000000000047c - CLOSE
Handle = 0x000000000000047c - OPEN
Handle = 0x0000000000000478 - CLOSE
Handle = 0x0000000000000478 - OPEN
Handle = 0x0000000000000474 - CLOSE
Handle = 0x0000000000000474 - OPEN
:\>grep -iE "parse|dump" htrace.txt
Parsed 0x56C stack traces.
Dumped 0x56C stack traces.
:\>awk "/Handle =/{print NR-1;NR=0}" htrace.txt | sort | uniq
13
14
15
16
17
18 <<<<<<<<<<<<<
3
:\>
one such trace contaning 15 frames as below
Handle = 0x00000000000004a0 - CLOSE
Thread ID = 0x0000000000002488, Process ID = 0x0000000000000644
0x00007ffa5769d084: ntdll!NtClose+0x0000000000000014
0x00007ffa54fe3c56: KERNELBASE!RegCloseKey+0x00000000000000b6
0x00007ffa566e48d3: shcore!CRegistrySource::Release+0x0000000000000043
0x00007ffa54962773: windows_storage!CProgidArray::EnumerateCapableFileHandlers+0x00000000000001d3
0x00007ffa54961ce6: windows_storage!CAssocProgidElement::_GetUserChoice+0x0000000000000082
0x00007ffa549629ac: windows_storage!CAssocProgidElement::_MapExtensionToUserDefault+0x0000000000000204
0x00007ffa54962206: windows_storage!CAssocProgidElement::_InitSource+0x0000000000000066
0x00007ffa5496d6ac: windows_storage!CAssocShellElement::SetKey+0x000000000000005c
0x00007ffa5495a957: windows_storage!AssocElemCreateForClass2+0x0000000000000083
0x00007ffa5495a6d1: windows_storage!CFileAssocList::CreateAssoc+0x00000000000000d1
0x00007ffa5493e17f: windows_storage!CAssocListBase::_GetOrCreate+0x000000000000006f
0x00007ffa5495e773: windows_storage!CAssocListBase::GetAssoc+0x00000000000000a7
0x00007ffa5495e657: windows_storage!CFileAssocList::_IsLink+0x0000000000000043
0x00007ffa5495e5bb: windows_storage!CFileAssocList::GetAssocTable+0x000000000000001b
0x00007ffa5495ebde: windows_storage!CAssocListBase::EnumerateElements+0x00000000000000de
--------------------------------------
Handle = 0x00000000000004a0 - OPEN
it appears to be a hardcoded max of 16 frames according to the now disappeared post from ertwhile windbg msdn newsgroup
quoting from a copy of the quote
"Dan Mihai [MSFT]" dmihai#xxxxxxxxxxxxxxxxxxxx wrote in message
news:%23NGSSnSnGHA.4604#xxxxxxxxxxxxxxxxxxxxxxx
Small correction: the !htrace stack traces are captured by the OS kernel
(not ntdll). The greatest thing about that is that the order of these
traces is "fully accurate". For example, if process A is closing a handle
inside process B (using DuplicateHandle), with handle tracing enabled for
B you will get a log entry for the cross-process CLOSE operation. If stack
tracing would have been implemented in user-mode (e.g. inside ntdll),
process B's ntdll would not get "notified" about the cross process CLOSE
and B's handle would go away without any trace in the !htrace log. That
would reduce the value of !htrace.
The maximum depth of the stack trace is currently hardcoded to 16
(although it's possible it will change in the future). Also, that includes
a few entries for the kernel-mode portion of the stack trace. Those stack
trace entries can be displayed by kernel or driver developers by using
!htrace in a kernel debugger. So getting around 11 user-mode entries for
each of your traces sounds accurate.
The kernel doesn't currently allow very deep stack traces because the
array of traces is stored in non-paged pool, a very expensive system
resource.
Dan

SEH on Windows, call stack traceback is gone

I am reading this article about the SEH on Windows.
and here is the source code of myseh.cpp
I debugged myseh.cpp. I set 2 breakpoints at printf("Hello from an exception handler\n"); at line:24 and DWORD handler = (DWORD)_except_handler; at line: 36 respectively.
Then I ran it and it broke at line:36. I saw the stack trace as follows.
As going, AccessViolationException occurred because of mov [eax], 1
Then it broke at line:24. I saw the stack trace as follows.
The same thread but the frame of main was gone! Instead of _except_handle. And ESP jumped from 0018f6c8 to 0018ef34;it's a big gap between 0018f6c8 and 0018ef34
After Exception handled.
I know that _except_handle must be run at user mode rather than kernel mode.
After _except_handle returned, the thread turned to ring0 and then windows kernel modified CONTEXT EAX to &scratch & and then returned to ring3 . Thus thread ran continually.
I am curious about the mechanism of windows dealing with exception:
WHY the frame calling main was gone?
WHY the ESP jumped from 0018f6c8 to 0018ef34?(I mean a big pitch), Do those ESP address belong to same thread's stack??? Did the kernel play some tricks on ESP in ring3??? If so, WHY did it choose the address of 0018ef34 as handler callback's frame? Many thanks!
You are using the default debugger settings, not good enough to see all the details. They were chosen to help you focus on your own code and get the debug session started as quickly as possible.
The [External Code] block tells you that there are parts of the stack frame that do not belong to code that you have written. They don't, they belong to the operating system. Use Tools > Options > Debugging > General and untick the "Enable Just My Code" option.
The [Frames below might be incorrect...] warning tells you that the debugger doesn't have accurate PDBs to correctly walk the stack. Use Tools > Options > Debugging > Symbols and tick the "Microsoft Symbol Servers" option and choose a cache location. The debugger will now download the PDBs you need to debug through the operating system DLLs. Might take a while, it is only done once.
You can reason out the big ESP change, the CONTEXT structure is quite large and takes up space on the stack.
After these changes you ought to now see something resembling:
ConsoleApplication1942.exe!_except_handler(_EXCEPTION_RECORD * ExceptionRecord, void * EstablisherFrame, _CONTEXT * ContextRecord, void * DispatcherContext) Line 22 C++
ntdll.dll!ExecuteHandler2#20() Unknown
ntdll.dll!ExecuteHandler#20() Unknown
ntdll.dll!_KiUserExceptionDispatcher#8() Unknown
ConsoleApplication1942.exe!main() Line 46 C++
ConsoleApplication1942.exe!invoke_main() Line 64 C++
ConsoleApplication1942.exe!__scrt_common_main_seh() Line 255 C++
ConsoleApplication1942.exe!__scrt_common_main() Line 300 C++
ConsoleApplication1942.exe!mainCRTStartup() Line 17 C++
kernel32.dll!#BaseThreadInitThunk#12() Unknown
ntdll.dll!__RtlUserThreadStart() Unknown
ntdll.dll!__RtlUserThreadStart#8() Unknown
Recorded on Win10 version 1607 and VS2015 Update 2. This isn't the correct way to write SEH handlers, find a better example in this post.

When windows releases threads?

Our product consumes a lot of windows resources, such as socket handles, memory, threads and so on. Usually there are 700-900 active threads, but in some cases product can rapidly create new threads and do some work, and close it.
I came across with crash memory dump of our product. With ~* windbg command I can see 817 active threads, but when I run !handle command it prints me these summary:
Type Count
None 15
Event 2603
Section 13
File 705
Directory 4
Mutant 32
WindowStation 2
Semaphore 789
Key 208
Process 1
Thread 5766
Desktop 1
IoCompletion 308
Timer 276
KeyedEvent 1
TpWorkerFactory 48
So, actually process holds 5766 threads. So, my question, When Windows actually frees handles for process? Is it possible some kind of delay, or cashing? Can someone explain this behavior?
I don't think that we have handle leaks, but we have weird behavior in legacy part of system with rapidly creating and closing threads for small tasks. Also I would like to point, that we unlikely run more than 1000 threads simultaneously, I am pretty sure about this.
Thanks.
When you say So, actually process holds 5766 threads., what you really mean is that the process holds 5766 thread handles.
Even though a thread may no longer be running, whether that is the result of a call to ExitThread()/TerminateThread() or returning from the ThreadProc, any handles to that thread will remain valid. This makes it possible to do things like call GetExitCodeThread() on the handle of a thread that has finished its work.
Unfortunately, that means that you have to remember to call CloseHandle() instead of just letting it leak. The MSDN example on Creating Threads covers this to some extent.
Another thing that I will note is that somewhere not too far above 1000 running threads, you are likely to exhaust the amount of virtual address space available to a 32bit process since each thread by default reserves 1MB of address space for its stack.

Why core file is more than virtual memory?

I have a multithreaded program running which crashes after a day or two. Moreover the gdb backtrace of the core dump does not lead anywhere. There are no symbols at the point where it crashes.
Now the machine that generates the core file has a physical memory of 3 Gigs and 5 Gigs swap space. But the core dump that we get is around 25 Gigs. Isn't the core dump actually memory dump? Why is the core dump large?
And can anyone give me more lead on how to debug in such situation?
If you are running a 64-bit OS then you can have file-backed mappings that exceed many times the amount of available physical memory + swap space.
Since kernel version 2.6.23, Linux provides a mechanism to control what gets included in the core dump file, called core dump filter. The value of the filter is a bit-field manipulated via the /proc/<pid>/coredump_filter file (see core(5) man page):
bit 0 (0x01) - anonymous private mappings (e.g. dynamically allocated memory)
bit 1 (0x02) - anonymous shared mappings
bit 2 (0x04) - file-backed private mappings
bit 3 (0x08) - file-backed shared mappings (e.g. shared libraries)
bit 4 (0x10) - ELF headers
bit 5 (0x20) - private huge pages
bit 6 (0x40) - shared huge pages
The default value is 0x33 which corresponds to dumping all anonymous mappings as well as the ELF headers (but only if kernel is compiled with CONFIG_CORE_DUMP_DEFAULT_ELF_HEADERS) and the private huge pages. Reading from this file returns the hexadecimal value of the filter. Writing a new hexadecimal value to coredump_filter changes the filter for the particular process, e.g. to enable dump of all possible mappings one would:
echo 0x7f > /proc/<pid>/coredump_filter
(where <pid> is the PID of the process)
The value of the core dump filter is iherited in child processes created by fork().
Some Linux distributions might change the filter value for the init process early in the OS boot stage, e.g. to enable dumping the file-backed mappings. This would then affect any process started later.
A core dump contains more than just the state of the memory of the process. See the answer at https://stackoverflow.com/a/5321564/91757 for examples of other information included in the core dump (on Linux).

C++/msvc6 application crashes due to heap corruption, any hints?

About the application
It runs on Windows XP Professional SP2.
It's built with Microsoft Visual C++ 6.0 with Service Pack 6.
It's MFC based.
It uses several external dlls (e.g. Xerces, ZLib or ACE).
It has high performance requirements.
It does a lot of network and hard disk I/O, but it's also cpu intensive.
It has an exception handling mechanism which generates a minidump when an unhandled exception occurs.
UPDATE: It is a highly multithreaded application and we are using mutexes to protect concurrent access (of course, we might be failing at some place...)
Facts about the crash
It only happens on multiprocessor/multicore machines and under heavy loads of work.
It happens at random (neither we nor our client have found a pattern yet) after some some hours running.
We cannot reproduce the crash on our testing lab. It only happens on some production systems (but always in multicore machines)
It always ends up crashing at the same point, although the complete stack is not always the same. Let me add the stack of the crashing thread (obtained using WinDbg, sorry we don't have symbols)
Exception code: c0000005 ACCESS_VIOLATION
Address : 006a85b9
Access Type : write
Access Address : 2e020fff
Fault address: 006a85b9 01:002a75b9 C:\MyDir\MyApplication.exe
ChildEBP RetAddr Args to Child
WARNING: Stack unwind information not available. Following frames may be wrong.
030af6c8 7c9206eb 77bfc3c9 01a80000 00224bc3 MyApplication+0x2a85b9
030af960 7c91e9c0 7c92901b 00000ab4 00000000 ntdll!RtlAllocateHeap+0xeac (FPO: [Non-Fpo])
030af98c 7c9205c8 00000001 00000000 00000000 ntdll!ZwWaitForSingleObject+0xc (FPO: [3,0,0])
030af9c0 7c920551 01a80898 7c92056d 313adfb0 ntdll!RtlpFreeToHeapLookaside+0x22 (FPO: [2,0,4])
030afa8c 4ba3ae96 000307da 00130005 00040012 ntdll!RtlFreeHeap+0x1e9 (FPO: [Non-Fpo])
030afacc 77bfc2e3 0214e384 3087c8d8 02151030 0x4ba3ae96
030afb00 7c91e306 7c80bfc1 00000948 00000001 msvcrt!free+0xc8 (FPO: [Non-Fpo])
030afb20 0042965b 030afcc0 0214d780 02151218 ntdll!ZwReleaseSemaphore+0xc (FPO: [3,0,0])
030afb7c 7c9206eb 02e6c471 02ea0000 00000008 MyApplication+0x2965b
030afe60 7c9205c8 02151248 030aff38 7c920551 ntdll!RtlAllocateHeap+0xeac (FPO: [Non-Fpo])
030afe74 7c92056d 0210bfb8 02151250 02151250 ntdll!RtlpFreeToHeapLookaside+0x22 (FPO: [2,0,4])
030aff38 77bfc2de 01a80000 00000000 77bfc2e3 ntdll!RtlFreeHeap+0x647 (FPO: [Non-Fpo])
7c92056d c5ffffff ce7c94be ff7c94be 00ffffff msvcrt!free+0xc3 (FPO: [Non-Fpo])
7c920575 ff7c94be 00ffffff 12000000 907c94be 0xc5ffffff
7c920579 00ffffff 12000000 907c94be 90909090 0xff7c94be
*** WARNING: Unable to verify checksum for xerces-c_2_7.dll
*** ERROR: Symbol file could not be found. Defaulted to export symbols for xerces-c_2_7.dll -
7c92057d 12000000 907c94be 90909090 8b55ff8b MyApplication+0xbfffff
7c920581 907c94be 90909090 8b55ff8b 08458bec xerces_c_2_7
7c920585 90909090 8b55ff8b 08458bec 04408b66 0x907c94be
7c920589 8b55ff8b 08458bec 04408b66 0004c25d 0x90909090
7c92058d 08458bec 04408b66 0004c25d 90909090 0x8b55ff8b
The address MyApplication+0x2a85b9 corresponds to a call to erase() of a std::list.
What I have tried so far
Reviewing all the code related to the point where the crash ends happening.
Trying to enable pageheap on our testing lab though nothing useful has been found by now.
We have substituted the std::list for a C array and then it crashes in other part of the code (although it is related code, it's not in the code where the old list resided). Coincidentally, now it crashes in another erase, though this time of a std::multiset. Let me copy the stack contained in the dump:
ntdll.dll!_RtlpCoalesceFreeBlocks#16() + 0x124e bytes
ntdll.dll!_RtlFreeHeap#12() + 0x91f bytes
msvcrt.dll!_free() + 0xc3 bytes
MyApplication.exe!006a4fda()
[Frames below may be incorrect and/or missing, no symbols loaded for MyApplication.exe]
MyApplication.exe!0069f305()
ntdll.dll!_NtFreeVirtualMemory#16() + 0xc bytes
ntdll.dll!_RtlpSecMemFreeVirtualMemory#16() + 0x1b bytes
ntdll.dll!_ZwWaitForSingleObject#12() + 0xc bytes
ntdll.dll!_RtlpFreeToHeapLookaside#8() + 0x26 bytes
ntdll.dll!_RtlFreeHeap#12() + 0x114 bytes
msvcrt.dll!_free() + 0xc3 bytes
c5ffffff()
(12-Apr-2010) I've tried to enable heap free checking (using gflags) but it slows down the application a lot...
Possible solutions (that I'm aware of) which cannot be applied
"Migrate the application to a newer compiler": We are working on this but It's not a solution at the moment.
"Enable pageheap (normal or full)": We can't enable pageheap on production machines as this affects performance heavily.
I think that's all I remember now, if I have forgotten something I'll add it asap. If you can give me some hint or propose some possible solution, don't hesitate to answer!
You can try peppering your code with calls to the debug heap checking routines to see if you can locate the corruption closer to the source (you're using the debug CRT to track down this problem, right?):
http://msdn.microsoft.com/en-us/library/aa271695(VS.60).aspx
Use Application Verifier from debugging tools for windows. Sometimes it helps.
Try to set up VS to download OS debug symbols and make sure that OMIT FRAME POINTERS is off in your application. Perhaps stack trace will be informative.
Highly multithreaded
Long time ago I discovered that there is a limit for thread count per process in WinXP. My test snippet could create only few thoursands of thread. The problem was resolved by thread pool.
EDIT:
For my purposes there was enough just to check “Application Verifier” checkbox in gflags.exe. Unfortunately, I have no experience with other options.
As for thread limit, test snippet was simple:
unsigned __stdcall ThreadProc(LPVOID)
{
_tprintf(_T("Thread started\n"));
return 0;
}
int _tmain(int argc, _TCHAR* argv[])
{
while (TRUE)
{
unsigned threadId = 0;
_tprintf(_T("Start thread\n"));
_beginthreadex( NULL, 0, &ThreadProc, NULL, 0, &threadId);
}
return 0;
}
I didn’t wait long this time, but handle count in Task Manager was increasing very fast. My real world application got this effect only in 12 hours. But must say the issue was not in crashing, new threads just not created.
Can you post what exceptions you are getting?
If this is some memory corruption bug, then the crash occurs sometime after the memory corruption, so that will be challenging to track down the root cause. You should:
Travel (or remotely logon) to the production system, install Visual Studio, have .pdb and .map files ready (and windows' symbols as well), attach debugger to the release-build and wait for the crash. Though if you set it up correctly, you can use the minidump file on your dev machine, where you would already have your app and window's symbols setup. Then you can see which free call is throwing, and try to figure out which object is being freed to see if that object is corrupted somehow and nearby objects in memory.
Somehow find a way to reproduce the bug in your office, can you create high enough volumes to duplicate what the customer is doing?
Your posted callstacks don't look particularly illuminating.
Since you are using VS 6 with SP6, then its STL is OK.
Can you tell if the app on the production system is leaking any resources? Running perfmon can help with this.
Another thing, you're not calling new/delete like very frequently from different threads are you? I've found that if you do this fast enough, you'll crash your app rather quickly (did this on XP). I had to replace new/delete calls in my app with VirtualAlloc (windows Virtual Memory API), that worked great for me. Of course, STL could be allocating from the heap as well.
Use a performance profiler that can hook into CPU events, such as VTune. Set it up in sampling mode and tell it to wait for events related to cache line sharing. These are identified by a HITM event from the SNOOP phase.
If you run this on a multi processor machine with a realistic workload then it will find places in your code where there is active contention between threads for a single piece of data. You will need to analyze the profiler hot spots found this way and try to find something that is not being wrapped in an appropriate mutex.
I'm not an expert on CPU architecture or anything, but my understanding is that when the CPUs are about to access a piece of data the system will check if any other CPUs are accessing the same piece of data, this is done by watching the memory fetches and writes coming out of each CPU, a process called snooping. Snooping makes sure that if TWO or more CPUs have the same data in each of their caches that the duplicated copies of the data are removed when one of them is modified. A HIT-Modified event means that the system detected this situation and had to flush one of the CPUs cache lines.
See this document for more information on using VTune like this
http://software.intel.com/en-us/articles/using-intel-vtune-performance-analyzer-events-ratios-optimizing-applications/
I don't have a copy of VTune in front of me right now so maybe this won't work but it seems like the lowest impact way of getting some data. VTune in sampling mode should not cause a lot of problems with performance.
The key here is that this only happens on multiprocessor machines (Cores are the same as processors)
What happens when a threaded program runs on a single processor is that two threads never execute at the same time. The OS has to time-slice each processor to simulate threads.
In a multiprocessor system multiple threads can operate at the same time.
You are probably accessing shared resources from different threads at the same time now.
These resources can be be connections to external systems and even global variables and data structures even Singleton classes.
Unfortunately you now have one of the hardest problems to find.
If you can find the memory being corrupted then you need to find who else is using it on a different thread and then synchronize the memory (Semaphore or CriticalSection).
Unfortunately there is no easy way to find the problem.
You might be able to set the processor affinity temporarily to only run on one processor until you find the problem. See link
http://msdn.microsoft.com/en-us/library/ms684251(VS.85).aspx
Here is a method to set affinity on
For Windows XP/Vista/7, access Affinity by opening the Windows Task Manager (CTL+ALT+DEL, or right-click on Task Bar), select "Processes" tab, right-click the application process you wish to isolate, then select "Set Affinity." Inside the Processor Affinity dialog, un-check the CPU/cores you do not need to use. This effectively isolates that application to the selected CPUs/cores preventing cashe spanning and reducing process-switching and simplifies your ability to supervise CPU/core allocation for multiple programs.
As your second stack trace shows, your application is corrupting the heap. The header of a heap block is written over and thus the crash occurs in the heap manager when coalescing free blocks, or when going through the free list (in the first stack trace).
The code you identified that is currently freeing memory may be a victim of another code overflowing or underflowing a memory block.
The easiest way to debug this kind of crash is to use the debugging help from windows, through pageheap or appverifier, but depending on the application it may slow down too much, or grow the memory usage too high to be usable, which seems to be the case. You may try to use light pageheap, which will have less impact.
You need to identify what part of the application is overflowing. One way to do this is to look at the information contained in the overflown block. If you have a crash in RtlpCoalesceFreeBlocks, I think I remember one of the registers (#esi) is pointing to the start of the corrupted block (I am not on a windows system at the time of this writing and can not check that). Or if you have a dump, using windbg command !heap -a will dump all memory and display corrupted blocks (better log into a file, since the full heap listing can be long). Once corrupted blocks are known, their content may help to identify the code.
Another help can be to enable the stack backtraces (using gflags). This can be done in production as it is lighter than pageheap. It will add some information to heap blocks and may move the crash to another place in your application, but the stack traces will help to identify what code allocated the blocks that are overflowing.
I would focus on getting the issue to happen on a build for which you have proper debugging symbols, at least for your main application. You seem to gloss over this with "sorry we don't have symbols", but when symbols are applied, the stacktraces may show you more information.
What exactly does this mean: "We can't generate symbols because we're linking with a library which doesn't link if we're using them."? This seems odd.

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