According to this https://developer.microsoft.com/en-us/graph/docs/api-reference/v1.0/api/message_update
I have to do individual patch requests to update messages (e.g. marking them as unread or something).
But this becomes a problem when there are too many (mark 10 emails as unread from my custom dashboard powered by microsoft's graph api)
Is there a way to update multiple emails simultaneously?
JSON batching is now available in the beta endpoint that will let you update multiple messages at once. Docs are at https://developer.microsoft.com/en-us/graph/docs/concepts/json_batching.
We also have batching samples in the Graph Explorer so you can easily try out batching in your browser.
Graph doesn't support batching multiple calls yet. You can currently batch if you call the Outlook endpoint directly (https://msdn.microsoft.com/en-us/office/office365/api/batch-outlook-rest-requests).
Related
I have implemented the "tompaana" solution for bot-agent-handoff (1 to 1 conversation), but how can I establish a "1 to n" scenario (i.e. one agent handling multiple users after bot escalation)?
I have implemented as per the link given below :
Referred link : https://github.com/tompaana/intermediator-bot-sample.
The way I have implemented it was using back channel in the directline api. When agent connects pass the agent details as well as session details with the "start conversation". However any mechanism that stores conversation reference of specific chat with the session would work
https://github.com/microsoft/BotFramework-WebChat/tree/master/samples/04.api/b.piggyback-on-outgoing-activities
For the intermediate-bot-sample, here is a comment by #tompanna with regards to a call center support scenario issue:
I think the best bet to implement a call center, given that one want to use the message router, is to take the message routing component source and customize it based on one's needs. LiveEngage is one that has routing capabilities out-of-the-box, but can be enhanced with custom code. I have implemented a simple connector for LivePerson service (Node.js). Ibex Dashboard is another OSS project by Microsoft containing enablers for this kind of a scenario (but does not do the job out-of-the-box).
You can take a look at the BotFramework HandOff experimental sample. Also, there is a Node sample by TDurnford where you can message #list to get a list of users waiting to talk to an agent in the queue, and message #connect to connect to the user waiting at the top of the queue.
Hope this helps.
I need to integrate an external application with SharePoint Online where i need to retrieve data on a daily basis.
Was thinking of implementing it as a Microsoft Flow scheduler and using HTTP REST API action . Is this the right way or is there any other way ?
Thanks in advance
Apart from it sounds rather like general question about some business process architecture, let's go through it:
i need to retrieve data on a daily basis.
That's ok and what MS Flow is widely used for. You can list items/folders, create new ones or delete them and get file content.
Was thinking of implementing it as a Microsoft Flow scheduler
This sounds like Reccurence trigger which runs an event at regular, customized time intervals.
using HTTP REST API action
Indeed, HTTP action allows you to invoke REST API. On the other hand When a HTTP request is received trigger allows you to start the flow from other flow/app.
I have a desktop app to which I want to integrate Microsoft Teams.
Does Teams provides an API for the integration.I read few articles but they all explained how to create apps in Teams and use of Microsoft Graph API to get information about Teams/channel etc.
Could someone help me with this, if they had any solution.
few of my finding on the internet:
https://blog.thoughtstuff.co.uk/2017/04/microsoft-actively-working-on-a-teams-api/
https://developer.microsoft.com/en-us/graph/graph-explorer#
https://microsoftteams.uservoice.com/forums/555103-public/suggestions/16972258-developer-api-to-read-create-teams-and-channels-in?page=2&per_page=20
There are two distinct ways of accomplishing this:
Using the Microsoft Graph API to create/read/write information. Currently the only thing we support is the ability to add a team to an existing Office 365 Group, the ability to create and read channels within a Team, and to post a message to a team/channel. We are adding more APIs, including the ability to read messages from a channel, but it's not available yet (and we don't have a public ETA). The ability to read and write channel messages from a channel should allow you do what you want.
Controls that you can embed in an application that read/write the data for you. That's a common developer request and we will deliver that eventually, but it's further out.
I am new to Twilio and tasked with evaluating whether to switch from our current service which is CDyne.
We have an application that uses SMS to interact with clients on behalf of staff using two-way SMS. The app automatically launches SMSs at certain trigger events and based upon the responses from clients decides what to do next - including asking further questions of the client. The SMS gateway I use currently allows me to include a reference id in outgoing messages. This id is returned when someone replies to the message. This makes it dead easy to look up everything related to the incoming message and form a decision and reply. Twilio does not seem to have anything similar. In fact, it does not even return the SMS ID of the original message which seems to make it a pain to determine the relation. I understand you could potentially look up the FROM and TO and trace it back, but with multiple phone numbers being used for the same client (staff can send messages directly too using a different phone number and there are several numbers being used for mass text messages), this is potentially (very) hazardous.
Question 1: Is there any (good) solution to this issue in Twilio, and
Question 2: If not, why not??? (It seems pretty obvious and simple to include a reference to the initiating SMS in the reply)
This is one of the many features that CDYNE offers at no cost to their customers.
To my knowledge, Twilio doesn't offer this feature.
For additional information on SMS Notify!'s additional free features, check out CDYNE's wiki.
Like many companies, the one I work for isn't comfortable in using Apple's APNS: No official library, stream that get cut-off randomly, etc... The same goes for Android's push system: Limited to small batches, completely different to Apple's APNS... That's why we are looking for an alternative and when Amazon claimed to be able to send millions of push notifications almost for free, we thought that SNS would be the perfect solution.
The issue is that we frequently have more than one million devices to address, and obviously our push campaigns rarely target the same devices.
As far as we dug, the only solution is to use the AWS API that only provides a method to create the endpoints one at a time! That is a big deal for us because after some testing, we figured that in order to create 1 000 000 endpoints, it would take approximately 15h (~17 calls/sec).
Even after all the endpoints are created, in order to send all the pushes at once, the endpoints need to be added to a topic, and again, this has to be done one endpoint at a time (so 15 more hours).
Event if we multithreaded our calls to let's say 30 threads, it would still take an hour!
So, could anyone tell us if there is anything that we missed? Is Amazon really expecting us to flood their webservices during 30 hours in order to create one push campaign? How can they pretend to send a million pushes in a second if it takes hours to prepare it? Are they working on a batch API for SNS? Is it possible to plug an Amazon DB containing the tokens to feed an SNS topic?
It looks like Amazon provides a few methods of adding endpoints/tokens, including a CSV importer (but limited to 2MB csv files at a time). They also provide an API and sample java application for bulk uploading tokens (link).
The topic subscription point is addressed by an Amazon SNS employee here, essentially explaining that there is no batch API available for this unfortunately.
There are a few other 3rd party push notification providers that may better meet your needs when it comes to frequently creating custom segments/topics:
OneSignal (Disclosure: I run this company)
MixPanel
Parse