Is there any way to set up the presence of a Bot (created with Bot Framework and registered as explained at the Bot Framework Portal), to avoid the "presence unknown"?
This is a known issue for Skype for Business channel, as it is currently in developer Preview state. We are currently working to fix this issue.
To track this issue, see: [Microsoft/BotBuilder] Bot status is "Unknown" on Skype for Business #3017
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I am using Microsoft Botframework to publish a bot (Channel Registration). When I try enabling the channels , I see the bot to be working in Slack , Skype, MS Teams & Web chat . However (despite following the steps to enable bot in SFB) I could not get the bot working in Skype for Business. I keep getting the error.
"Sorry, we ran into a problem at our end."
Neither do I see any log to debug.
Waited more than 24 hrs to ensure it is not the sync issue. But issue still remains. Any help appreciated !!
I am not clear with the error as to from which end it is being thrown.
I need you to follow the below steps:
Publish Bot in azure as an app service, through VS if you are coding through c#.
Create a "Bot channel registration" in azure and connect the above app service and Bot channel registration(simple use the URL of the app service append it with /api/messages and insert the same as messaging endpoint in Bot channel registration).
use the app id and app secret in bot solution and republish the app service.
Inside Bot channel registration click on channel and enable it for Skype for business(you will find your BOT in SFB using the credentials you have used to create the bot channel registration).
Finally got it working. What i noticed is the following
I faced the issue when I used the SIP URI as somebot#mydomain.com to register the bot in my tenant.
And i got it working when I used the SIP URI as somebot#mydomain.onmicrosoft.com.
Unsure on the reasoning though :)
And btw thanks #Tanmoy for your answer aswell !!
I have registered an MS bot on over Skype for business channel, the bot was searchable and responding for few days but no I am getting below error in "Bot Channel registration">channels> issues
"There was an error sending this message to your bot: HTTP status code NotFound".
On SFB I get error
"Error happened in Skype for Business service when reaching bot service".
Bot is hosted over azure in web API working and fine in Web channel, whereas with SFB its not hitting the API endpoint.
Every time I send a message from skype for businesss, I get the same error on bot channel registration.
Environment is a hybrid of Lync 2010 and Skype for business online and after registration bot was searchable and responding to users on SFB online.
What could be the possible reason for this error?
For my situation I realized that if I dont change messaging endpoint area everything goes well.I mean I was adding Microsoft App Id to my endpoint like https://myendpoint/{{MicrosoftAppId}} after bot created .It is because you can have your microsoft app id after you create the bot.What is awkard is that despite messaging endpoint looks an editable area when I change it I am falling into error place where my endpoint is never called[again webchannel works fine , it looks Skype For Business needs some refactoring]. However I found that if I dont change this endpoint url bot works fine for Skype For Business and my endpoint is hit successfully .So keep your messaging endpoint constant and set it only when creating your bot.
I've built a Bot using C#. I tested it using the emulator, web chat, direct line and Skype, and it's working as expected.
I followed the steps to register the bot with skype for business, I waited more than 24 hours to see what's happen.
So far, I can see the Bot as a contact, however, when I try to send a message, the error
"Error happened in Skype for business when reaching bot service. We
saved this conversation. You'll see it soon in the Conversations tab
in Skype for Business and in the Conversation History folder in
Outlook."
Looking for some logs or something, I collected some info, that I'm sharing here.
Analytics from BOT that proves that it's reaching it:
The Log for SFB channel said: "There was an error sending this message to your bot: HTTP status code NotFound"
It's look that the Bot endpoint is not available. When I registered it in SFB, I've been using NGROK (to run agains my machine), but later I've change it to a azure site.
"Old" endpoint is used yet today:
So, all I can guess is that Bot End Point was "registered" at the moment that I made the registration of my Bot in SFB, and now it's not possible to change it.
Does it make sense to anyone of you?
My problem seems to be kind of similar to Bot Framework - An error while sending a message from Skype for Business
Adrián
Ok, I'm sure the problem with the bot was the endpoint registration. I found a powershell script that update the endpoint.
I Opened Windows PowerShell as Administrator and run the ff scripts:
Import-PSSession (New-CsOnlineSession -Credential (Get-Credential))
Set-CsOnlineApplicationEndpoint -Uri sip:username#yourdomain.com
Obviously, I changed username#yourdomain.com with my own.
Then, after waiting 8 hours (or so), I was able to communicate with the bot, using SFB as channel.
Bot running as expected
I hope this can be useful for others.
I have a bot that works well from the emulator or through the web channel.
However, I can't manage to use it from Teams.
I got an error saying this channel is not enabled. But it is, so I guess I'm missing something.
Confirmed that there is a bug. If you disable the Skype channel, Teams is also disabled. Work around for the moment is to re-add the Skype channel.
Do you have this toggle turned on inside the Microsoft Teams channel on Bot Framework?
I've managed to build my first bot and registered it. It works fine with the Web Chat control, but through Skype I'm getting no response. The Skype registration worked and the bot it authorized ("Credentials have been validated."). The bot is enabled too. Just not published yet, but apparently that is not necessary for it to work, no? Inside Skype the bot appears online.
I know that is not much information, but maybe somebody has a few hints?
This is the bot:
https://join.skype.com/bot/d55bb62a-86e8-4eec-be63-4f068e347046
It does not much yet, but it should send a reply.
My fault, I had the wrong Messaging Callback Url in the Skype Bot Portal.
Just for reference, maybe this helps someone:
I had the same problem with my bot, using the VS template. It worked in webchat and Slack but it didn't respond in Skype. I think there is a weird bug with the Skype integration(at least in the default VS template) but try to start your message with a " "(space) or "."(dot). If the message contains a special sign the bot responds as expected.
Example:
'.How are you'
' Hello'