I have registered an MS bot on over Skype for business channel, the bot was searchable and responding for few days but no I am getting below error in "Bot Channel registration">channels> issues
"There was an error sending this message to your bot: HTTP status code NotFound".
On SFB I get error
"Error happened in Skype for Business service when reaching bot service".
Bot is hosted over azure in web API working and fine in Web channel, whereas with SFB its not hitting the API endpoint.
Every time I send a message from skype for businesss, I get the same error on bot channel registration.
Environment is a hybrid of Lync 2010 and Skype for business online and after registration bot was searchable and responding to users on SFB online.
What could be the possible reason for this error?
For my situation I realized that if I dont change messaging endpoint area everything goes well.I mean I was adding Microsoft App Id to my endpoint like https://myendpoint/{{MicrosoftAppId}} after bot created .It is because you can have your microsoft app id after you create the bot.What is awkard is that despite messaging endpoint looks an editable area when I change it I am falling into error place where my endpoint is never called[again webchannel works fine , it looks Skype For Business needs some refactoring]. However I found that if I dont change this endpoint url bot works fine for Skype For Business and my endpoint is hit successfully .So keep your messaging endpoint constant and set it only when creating your bot.
Related
I created an Azure Bot and set the Messaging Endpoint to my web-app, which is not hosted on Azure.
I created a deploy package zip as a Teams App to be deployed on Teams and use my bot.
My messaging endpoint gets the ConversationUpdate events with membersAdded type when the customer adds my bot to Teams, and when users are added. The events are sent to the Messaging Endpoint configured in my bot.
When the customer deletes the App from Teams I do not get any event to the messaging endpoint.
According to https://techcommunity.microsoft.com/t5/microsoft-teams/which-event-fired-when-someone-uninstall-your-app-in-microsoft/m-p/1610299 I expected to get an event with type teamMemberRemoved to the bot messaging endpoint.
I need to know the Teams App was removed so I can clean up resources on my end, and indicate in my UI to the customer that the bot is no longer configured for his Teams team.
I tried adding and removing the App from my Teams account a few times but never got the expected event to the messaging endpoint.
How can I know that my App was uninstalled on a Teams team?
If you just want to know when the App is getting added or remove you can use OnInstallationUpdateAsync, here you will get the type installationUpdate and action as remove when it gets uninstalled.
I tried with onConversationUpdateAsync as well and got the request as . Please confirm once if you are handling it property,
Up until this Friday, MS Teams would always send a conversationUpdate event payload to our bot messaging endpoint whenever a user installed our app in Teams.
This stopped happening suddenly and now we only get a message when an app is added to a Team scope and not just personal scope.
Given that: how do we know to send a Welcome message via our bot to a user that installed our app if we receive no message, no payload. Nothing hits our bot messaging endpoint.
I am using Microsoft Botframework to publish a bot (Channel Registration). When I try enabling the channels , I see the bot to be working in Slack , Skype, MS Teams & Web chat . However (despite following the steps to enable bot in SFB) I could not get the bot working in Skype for Business. I keep getting the error.
"Sorry, we ran into a problem at our end."
Neither do I see any log to debug.
Waited more than 24 hrs to ensure it is not the sync issue. But issue still remains. Any help appreciated !!
I am not clear with the error as to from which end it is being thrown.
I need you to follow the below steps:
Publish Bot in azure as an app service, through VS if you are coding through c#.
Create a "Bot channel registration" in azure and connect the above app service and Bot channel registration(simple use the URL of the app service append it with /api/messages and insert the same as messaging endpoint in Bot channel registration).
use the app id and app secret in bot solution and republish the app service.
Inside Bot channel registration click on channel and enable it for Skype for business(you will find your BOT in SFB using the credentials you have used to create the bot channel registration).
Finally got it working. What i noticed is the following
I faced the issue when I used the SIP URI as somebot#mydomain.com to register the bot in my tenant.
And i got it working when I used the SIP URI as somebot#mydomain.onmicrosoft.com.
Unsure on the reasoning though :)
And btw thanks #Tanmoy for your answer aswell !!
I tried to connect a bot built using Microsoft botframework to Microsoft team with no luck.
If I use other channels like webchat it works like a charm ! , I've tried to create new simple bot using Azure Bot services. In a matter of fact, I left the generated echo bot code as is , when I tried to connect to Teams channel I got an error message "Oops something went wrong" as you can see in this screen capture
Bot Service Azure Error
tried to use the Microsoft ID and add the bot to MS teams app package however the same behavior applies (bot is never responding)
if the bot is running locally using ngrok there is no message been logged to ngrok endpoint at all as if msteams client is not sending the conversation at all.
I suspect there is a problem with bot registration.
P.S. Skype channel is not working as well.
Thanks,
Amr
I've built a Bot using C#. I tested it using the emulator, web chat, direct line and Skype, and it's working as expected.
I followed the steps to register the bot with skype for business, I waited more than 24 hours to see what's happen.
So far, I can see the Bot as a contact, however, when I try to send a message, the error
"Error happened in Skype for business when reaching bot service. We
saved this conversation. You'll see it soon in the Conversations tab
in Skype for Business and in the Conversation History folder in
Outlook."
Looking for some logs or something, I collected some info, that I'm sharing here.
Analytics from BOT that proves that it's reaching it:
The Log for SFB channel said: "There was an error sending this message to your bot: HTTP status code NotFound"
It's look that the Bot endpoint is not available. When I registered it in SFB, I've been using NGROK (to run agains my machine), but later I've change it to a azure site.
"Old" endpoint is used yet today:
So, all I can guess is that Bot End Point was "registered" at the moment that I made the registration of my Bot in SFB, and now it's not possible to change it.
Does it make sense to anyone of you?
My problem seems to be kind of similar to Bot Framework - An error while sending a message from Skype for Business
Adrián
Ok, I'm sure the problem with the bot was the endpoint registration. I found a powershell script that update the endpoint.
I Opened Windows PowerShell as Administrator and run the ff scripts:
Import-PSSession (New-CsOnlineSession -Credential (Get-Credential))
Set-CsOnlineApplicationEndpoint -Uri sip:username#yourdomain.com
Obviously, I changed username#yourdomain.com with my own.
Then, after waiting 8 hours (or so), I was able to communicate with the bot, using SFB as channel.
Bot running as expected
I hope this can be useful for others.