We created an outlook add-in and we noticed that for quite a few months OWA does not load any add-ins in OWA calendar events in Safari browser. We tested on Safari on several MacOS systems and the result was the same. Below print screen when attempting to open Emojis, but we had the same result for any of the add-ins we have setup for the email account. We received feedback from our customers that the issue reproduces for them as well.
UPDATE:
Related
We have an add-in that works fine on Outlook for mac but not on windows for IMAP (Gmail) accounts.
Is the setup different to how the IMAP is configured on MAC and Windows?
Mac Version - 16.41 (20091302)
Win Version - 16.0.13127.20402
This is an issue because a lot of our users are unable to use the add-in when they have multiple accounts in Outlook on windows (of which most are IMAP - Gmail)
I would have thought it would be other way around where Add-ins would be available on Windows and not on Mac since a lot other things are not supported on Mac within outlook.
Are there settings that can be changed to make them available on windows or of anyone knows about this being available in the future?
----------------- UPDATE --------------------
Mac Version - 16.42 (20101102)
So, this morning 19th Oct, 2020. I got an Outlook Update for mac and as per the screenshot below, you can clearly see that I am using a Google Account (IMAP) and the add-ins are availanle.
Outlook Web Add-Ins are only supported on Outlook accounts connected to an Exchange server. Further documentation here : https://learn.microsoft.com/en-us/office/dev/add-ins/outlook/add-in-requirements
I work on an add-in for Microsoft Outlook, and recently we’ve received reports from some users that they can no longer click on buttons in the taskpanes of add-ins. Other add-ins, not just ours, have been affected by this issue. Affected users can still open the taskpane without issue. Our taskpane web view loads correctly, but then any clicking inside the taskpane has no effect. We are not seeing console errors when this happens.
To help narrow things down further: we’ve seen this issue occur in Outlook 2019 and Outlook for Microsoft 365 MSO with Office 365 accounts so far. We’ve seen this issue happen when the taskpane is opened from Compose view. One affected user was using Outlook 2019 version 16.0.13127.20266 (32-bit). Affected users have been running Windows 10, version 2004. A team member was able to reproduce the bug by updating to version 2004, but the bug disappeared for them after a subsequent system update on the same version 2004.
Has there been any recent change to add-in taskpane behavior that could be causing this issue?
This issue was fixed, and the fix should be available in Windows build 19043.1266 or later. Note that it is the Windows Build that matters, not the Office build.
We are seeing the same thing since updating to Windows 10 build 2004. For us, the add-in task pane freezes when the user tries to reply to an email (which is also compose view I guess).
Would be good to get an update on this as it is breaking the add-in for our users.
We are using Outlook Version 2009 (Build 13231.20200)
This is Outlook for Microsoft Office 365 MSO (16.0.13231.20146) 64 bit.
Sometime ago, Microsoft Add-ins by default no longer appeared in the add-in list for the outlook mobile app. It appears only a handful of whitelisted add-ins appear. However, if you side load the add-in, it will show in the list.
What are the steps to get approval to be on this whitelisted list?
You can find most of the information you are looking for at
https://learn.microsoft.com/en-us/outlook/add-ins/outlook-mobile-addins
Regards
Sreeram
We developed an add-in for Outlook which is published in the store already. It has paid and trial versions. License checking in the add-in works fine if the add-in is used from a browser, Outlook for Mac. But if it is Outlook for Windows or outlook.live.com (versions where "add-in commands" feature is enabled and add-in is opened in a side bar) then no license information is passed.
Example:
This correct URL is navigated from Outlook Web and Outlook Mac:
https://serverurl?et=%3cr+v%3d%221%22%3e%3ct..............
This is how the URL looks like for Outlook for Windows:
https://serverurl?_host_Info=Outlook|Win32|16.01|en-US
So, since Outlook for Windows does not supply license information we have to refuse add-in access for our clients on Outlook for Windows.
I found related questions for Excel and Word, but none of them was answered yet. The problem is that it is Outlook that needs to send the data, so we can do nothing in our code to troubleshoot.
Guys, any ideas where the problem is or what to check in the manifest?
Here is the link to the add-in listing in the Office store (TextMiner) if it may help to answer.
I am having a horrible time getting started at creating an add-in for Outlook. I want to use the new html/javascript/manifest approach. I have been able to create a manifest and application which works great with outlook.live.com. Where I am completely getting stuck is with desktop Outlook. How do I install/debug my add-in with desktop Outlook?
I cannot find anything in the UI which will let me add this style of add-in. Additionally the Microsoft documentation did not make things any clearer. Their docs seem to hint using this type of add-in is only possible if you are connecting to an Exchange server.
Any help would be greatly appreciated.
Yes the add-in will load on Outlook desktop only if your mailbox is Exchange. I am not sure the add-ins work with a personal Microsoft account (e.g hotmail.com, outlook.com) and Office desktop. Keep in mind that the support of mail add-ins for personal account is relatively new (officially announced in march 2016).
To develop your add-in I suggest you to use a organizational account (i.e. Office365 account). Support for organizational account has been released in 2013 and is a much more mature solution for you to get started. You can have a free dev account at dev.office.com.
Edit: October 2016 personal account are supported now by "Personal mailbox accounts" aka outlook.com accounts
Let us keep in mind that a mail add-in is not installed on a mail client (desktop, OWA) but on the mail account. When you "install" an add-in you only set a xml file on your mailbox that basically says "there is a web add-in out there called X and that is served at this url...". Then, if you install add-in X on your mailbox smaclell#mytestcompany.onmicrosoft.com, this add-in will load the add-in web iframes whether you are consulting your mailbox with Outlook Web Access (OWA) or Outlook Desktop.
To install the add-in for one user mailaccount, you have to use the Outlook Web Access. See this blog post. Note also that you can install the add-in for the whole organisation (Admin > Exchange Admin > Add-ins). Finally, Visual Studio is also able to push the manifest to your office 365 mailbox. To have this you need Office Development Tools.
For debugging in Outlook Desktop, I know two approaches.
Use the Office Developement Tools with visual studio
and select your sample add-in project as 'Starting project' and in properties select 'Office Desktop'.
Plain web development.
Personally, I do not use really much the Office Development Tools. I install manually my add-in with "https://localhost:XXXX" for url and I start the web project on IIS express to do the debugging. For stepping into the source code, I use the debugger of my browser (Chrome, Edge, IE etc.) when browsing in OWA. When I need to step into source code specifically on Desktop (For windows or for Mac) I use Vorlon.js see also this blog post.
My advice is also to test/debug frequently with IE 11 (still available in Win10!) and OWA. Indeed, the browser used internally by Office Desktop for the add-ins is IE.