i'm setting up automatic emails for events like user registration and change password etc. the problem is that the emails go to junk for Hotmail,outlook whereas work fine for gmail.
I have tested my email for junk content and https://www.mail-tester.com/ gave me a score of 8.5/10 and i don't want to ask my recipients to manually add me to safe senders list
You need to verify your server and sender for it appear in inbox. Have a look at SPF and DKIM.
https://www.sparkpost.com/blog/understanding-spf-and-dkim/
You can also use other email services such as mailchimp, amazon ses etc
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Couple of days back someone used our domain to send spam emails, Now we are using mailgun to send emails but none of email is going to inbox, because previously it was involved in spam activity, how we can now prevent this issue that our email should land to the inbox folder right away! We have other domains to for the purpose of sending emails we can use those too!
It's a matter of notoriety of domain and IP address.
If you use another domain on the same server (ip address), it will end up in the spam folder too.
Using a mail relay like mailgun, and especialy with a dedicated IP option, will help over time to get out of the spam folder if not right away.
You can also help fix your issue by asking some of your users to mark your emails as "not a spam".
No other quicker solutions.
I am facing problem regarding Outlook app. I have successfully connected webmail with outlook app, but when I delete email from Webmail then it also delete from Outlook. I don't want to delete from my ourlook app. It should keep it for my record.
One of my friend told me that he is getting mail directly from the sender to outlook app without storing a single mail on webmail server.
How can I customize settings to get my issue resolved?
If mail connection is IMAP, a delete will remove the mail everywhere.
If mail connection is POP3, it will not.
I put a lot of effort in perfectionizing my emails in Magento, in mail-tester i even have a 10. But stil the emails (also when i send a not transactional mail) go to spam in gmail and outlook.
Any idea why?
Email deliverability involves a lot of factors so more information is needed to help you. What are all the services you use to send email out other than Magento? Do you do email marketing? Do you get good engagement with your email marketing (opens. clicks) with low bounces? What's the nature of your business and the content you send in the Magento emails and other emails you send out (e.g., marketing emails) even if through other services?
What precisely is in your Sender Policy Framework Record (SPF) record (please post exactly what's in your SPF record for sending domain)? Do you have DKIM implemented with services that send mail on your behalf? Have you implemented DMARC?
Do you send email from a dedicated or shared IP address(s)? Check hosts and IP address for blacklists at mxtoolbox and check your senderscore at senderscore.org.
Do you know if the problem is limited to Magento or do other emails sent from that domain go to spam as well? You may want to set up a test account or two with gmail and outlook.com as it will be handy to have some email addresses to send to that you've never sent to before for testing purposes.
Note: I tried to post this as a comment but it was too many characters.
We've been using Mandrill for years to deploy our app's signup confirmation and password reset emails. This has worked perfectly as we've had SPF and DKIM records added to the DNS configuration according to Mandrill's documentation for verifying sending domains.
However, after merging the Mandrill account with a new Mailchimp account--which is mandated by April 27th--it's requiring me to send a verification email to an address at that domain. The problem is that we don't have a mail server set up to receive emails. The domain is only used to send the "noreply#domain.com" emails.
Any ideas on how I might resolve this? Mailchimp is not giving an option to undo the merge, so effectively I have an app that users are not able to sign up for at the moment, which is problematic to say the least.
You'll want to configure at least one mailbox on that domain somehow to receive mail. That's the only way to confirm ownership of the domain.
this is terrible for me now. i used php mail function and also use Contact Form 7 plugins too on my wordpress theme. also smtp plugins too. change many smtp server. but not work. mail function and Contact Form 7 both working fine on other mail account (gmail, yahoo. hotmail or any other pop mail) not just my client pop account. because they use microsoft exchange server.
for test issue i did something like i sent mail to frist to one gmail account and i setup in gmail auto fwd to one them that pop account . it working well but this problem is in mail show where it is from (xxxx#gmail.com) .. i don't want to show that gmail address. or i want direct send to that pop account.
server is godaddy
guys any solution ?
Google doesn't allow you to send from other addresses unless you are hosting your domain with them.