FAQ chatbot without using QnA maker in Botframework V4 - botframework

I've found no answer for the question and no similar question asked. Is it possible for me to build a FAQ bot without using QnA maker in Botframework V4. Is there alternative to QnA maker other than using other NLP AI (unless it is free). Or is it possible to build one by myself without too much work?

It really depends on how many Q's are in the FAQ, and how varied the questions might be. Let's say you have just 4 different answers in your FAQ and every question has a different keyword: then you could just have a simple switch statement on Activity.Text.Contains(keyword) and return one of the 4 answers based on that.
You could also designed a sort-of topics tree with cards and buttons that drill down into the topics, eventually providing an answer to the user's question without them typing the question.
Generally though, a QnA or FAQ Bot is expected to be intelligent and provide answers to varied question texts. Writing something that understands human language enough to interpret a generalized or varied word sentence, and grasp what exactly is being asked, is no small task. If it were something a developer could throw together without much work, there would not be paid services with this as a business model.

Related

RxJs good tutorials [closed]

Closed. This question does not meet Stack Overflow guidelines. It is not currently accepting answers.
We don’t allow questions seeking recommendations for books, tools, software libraries, and more. You can edit the question so it can be answered with facts and citations.
Closed 4 years ago.
Improve this question
I am trying to learn ReactiveX. I have spent almost a whole day and I am not able to understand it properly. I tried to look the official documentation but is is very difficult to understand. Something like this:
"Rx.Observable.prototype.flatMapLatest(selector, [thisArg])
Projects each element of an observable sequence into a new sequence of observable sequences by incorporating the element's index and then transforms an observable sequence of observable sequences into an observable sequence producing values only from the most recent observable sequence."
How a new person is able to understand it. So if someone knows the good resource then please mention
As a commenter has said, Brian Troncone's page is a good place: https://www.learnrxjs.io/.
The reality is that learning Rx is not a snap. The hard part isn't learning the library, the operators, etc. Rx requires at least a little bit of investment in thinking differently, at least for most people (myself included).
The best way to start understanding it is to play with it. For RxJS, the interactive examples in rx-book are a great place to start. They use jsbin, so you can run the sample code to see the output, then tweak the code to see what difference it makes.
From a .Net angle, playing with Linqpad is the best way to start getting a feel for how Rx works.
Ultimately you'll need to combine different aspects of learning:
Some theory reading
Some practical examples (which is where rx-book is useful)
Some practical application to a demo or real system of your own
I have a list of helpful resources that I've compiled here. But there is so much being put out there, especially on rxjs, that it's hard to keep up.
What's not common is true examples of real world usage of Rx. Partly this is because Rx is typically applied to larger scale problems, so it's not easy to just fabricate a good use case to make a demo from.
ReactiveTrader is one example of a large scale demonstration of applying Rx. It's a good example of an app making heavy use of Rx to build a complex web app that deals with streaming data and UI events.
I've also given a talk on how to apply Rx to tweet streams to analyze the data. This is oriented around real-time manipulation, aggregation and filtering of streaming data. There's a full video of the talk, plus articles discussing the approach and results here.
Ultimately it will take you time to learn Rx, but it will be worth the effort if you follow through.
The best way to learn RxJs to play with it by going through the api reference.
Besides that you can go through the following resources:
Video courses on Egghead.io
Awesome explanation: The introduction to Reactive Programming
you've been missing
Hot vs Cold Observables ( Also All Ben Lesh Articles on Medium)
Tutorials on youtube like : Adding Even More Fun to Functional
Programming With RXJS - Ryan Anklam
Explanatory tutorial with example on
https://auth0.com/blog/understanding-reactive-programming-and-rxjs/

How to manage non-English-speaking customers? [closed]

Closed. This question is off-topic. It is not currently accepting answers.
Want to improve this question? Update the question so it's on-topic for Stack Overflow.
Closed 12 years ago.
Improve this question
What are the best practices when managing a software project involving a non-English-speaking client?
What communication issues are relevant? Would you maintain documentation in both languages (especially updating the specifications regularly)?
The basic risk in such type of projects is miscommunication, so the top priority is
validating the understanding of both parties, i.e. you should not only validate that the customer understand what you say - you must also validate that you understand what the customer says. Then, with the explicit goal of validating communications and based on the resources you have to understand your customer's language and the resources your customer has to understand your language, you and your customer shall agree on how to handle communications for the project: documentation in both languages, single points of contact, written minutes of all communications, translation of all communications, etc.
To minimize the possibility of misunderstandings, it is better to have all official communications in just one language, if possible. If communications shall be held in more than one language, you must minimize the number of communication channels, i.e. you must not have everybody communicating with everybody else: liaisons should be designated to handle all communications. Single points of contact with known proficiency on the language(s) used in the project are crucial.
Casual communications shall be avoided. All conference calls and meetings shall have written minutes describing all agreements and action items - if multiple languages are being used, all minutes shall be translated by a single party and reviewed by the single point(s) of contact.
The practices I have just described, may seem an ugly burden to bear, but they will prevent a lot of headaches.
Good luck!
My native language is not English, so I'm on the other side. There were times when we had to write project documents in 4-6 languages.
Try to find somebody who understand English (like a key person). I try to avoid the communication in different languages on a project. Of course you can talk and write on different languages with project members, but if you talk or write to all members of the project at once, it should be one language.
Documentation should be maintained in as many languages as many involved. All documents should be updated on a regular basis and try to avoid the situation when you have to tell them that "the English is the current one". Find someone who is native in the target language and translate from English for you. It will be far more better, understandable, and more native than if you try the other way around.
This might be the perfect case in which you might want to switch over to Agile development. This puts less of an emphasis on large amounts of documents and you can provide work at the end of every interval for the customer to sign off on. If you don't know what Agile is, just google it, you'll get tons of information back.
Always follow up with a written confirmation of any verbal discussion. Most people can read foreign languages better then they can speak them. It also helps to pick one language as the standard for all documents and code.

How to show that you understand the requirements of the project [closed]

Closed. This question is off-topic. It is not currently accepting answers.
Want to improve this question? Update the question so it's on-topic for Stack Overflow.
Closed 10 years ago.
Improve this question
How do you show your clients/employers that you understood their requirements?
What do you recommend to use? Use-Case diagrams? Flow-Charts? Data-Flow-Diagrams? Decision Trees?
I'm not really asking for a very detailed answer. Just something simple to help me communicate with the person who wrote the requirements and to see if both of you are on the same page.
I usually put together a PowerPoint deck fairly early in a project, giving a high-level overview of the project, along with some architectural diagrams (the simpler the better) and screen mockups/wireframes. Then I have a "kick-off" meeting for requirements review, and talk through the business problem and proposed solution.
I simply explain the requirements back in my own language, supplying my assumptions and adding in limitations.
The requirement may be "Button turns green when clicked"
I would ask "Ok, so when the user clicks on the button, the background color of the button turns green, but the text stays the same color?"
Basically prompting the person giving the requirements to explain how THEY envision it working.
My role has a lot of requirements gathering. The best way I find is a two pronged approach, talk through a PowerPoint presentation keeping it all simple and high level, and showing a Proof of Concept or a mock up. Walking and talking the customer through will see them responding with many "what if's" such as "Can I chance the colour?" this gives everyone a broad idea of what they are getting. If you can get something the users can touch and play with that works really well at uncovering the hidden what if.
Then, back this high level up with really detailed low level requirements. Spell out the dotted "i" and crossed "t". Get the users to read through and sign them before anything more than the POC is done. Generally word with a lot of screenshots works well.
Unless the users can bring you UML's and data flow charts, don't use them in anything the customer sees or signs. If it is signed by the customer and you had to regigg the back end to meet a "what if" you have to totally get everything resigned.
The final thing is to ensure that the customers can talk to you in their own words about their requirements and spell out what they are getting. One way to do this is to sit in on any middle management sell to higher management.
Don't try and bamboozle the customer, if they want something changed at the last minute, explain what the cost will be, in time and money, and ask them if this totally required. Doing this, will often stop people making trivial changes, and force them to think about why they want the change.
Requirements are getting what the customer needs from what they say they want.
Edit-
To the point about showing screenshots early- this sometimes requires a good PM to let the customer know the time scales and where everything is at. If the PM helps to set some decent time frames and expectations, the customers won't get excited. The good thing of POC and screenshots is people get an image of what it could be like and can often work that inside their minds.
If you want to avoid screenshots do a wire-frame look or use a whiteboard and 20 mins of drawing. Just remember to save the whiteboard as a photo before you whipe it.
Whiteboarding (and the good old OHP) can be a godsend to requirements gathering- developing a good clear style of drawing concepts can save hours in workshops.
Flow charts tend to confuse some non-technical people (ie clients), as well as data flow diagrams. Use Cases are good and understandable, as well as Business Requirement and Technical Requirement documentation, possible some sort of rough wireframe sketches.
It really depends wich requirements you're talking about.
Functionnal requirements? Maybe that UML is the rigth tool for. But I would prefer a test o test specifications
GUI requirements? Nothing beats a paper and a pencil.
Security requirements? By describing the limits of your security, you avoid unexpected deceptions.
Reliability requirements? Both testing mechannism, and software/hardware backup/recovery plan.
Other requirements: depends of your client.
But anyway, keep in mind, and explain to the client that requirement WILL change during the development phase and that it will always be a discussion and a compromise between cost and functionnality. Being honnest give more confidence to your customer.
I think that the best way to show that you really understand the client idea is to build prototypes.
By the way I was present in the last edition of the Requirements Engineering conference and in one of the workshops (MERE), Siemens was showing and interesting software based on composing a video of the client idea (it was for projects not limited to software) just to ensure that all the requirements are fully understood.
Any way, the thing is that some times a creative way to show them is better. Don't limit yourself to the standard diagrams.
I have had good experiences with creating a simple vocabulary, with terms from the domain and their meanings and relationships, and then go through it and make sure everybody agrees on everything.
Writing and discussing the vocabulary forces you to think, rather than just thinking that "we'll figure that out later".
It's no silver bullet, of course, and should be used along with other means such as a functional requirements specification and possibly a prototype.

How do you start Knowledge Transfer? [closed]

Closed. This question is off-topic. It is not currently accepting answers.
Want to improve this question? Update the question so it's on-topic for Stack Overflow.
Closed 10 years ago.
Improve this question
Do you use a formal event to get people talking in your IT department? Like a monthly meetup in a social place, a internal wiki/chat space or just a regular "information market" with some presentations about technology or projects made by your staff for your staff? Do you invite Sales people to participate or is it a closed event for programmers only?
How do you get people to participate in these events? Do you allow them to spent work time on knowledge transfer? Or do you understand it as an integral part of the work time?
I wonder how to monitor the progress of knowledge transfer itself. How do you spot critical one-person spots of failure in your projects? There are several methods to avoid it, like staff swapping or the "fifo" attempt on bug fixing.
Note: Ok, this is a very very noisy question and I hope to fix it after a few comments. Sorry for the mixup.
edit: My personal experience is that there is a very high barrier for people to start contributing. It looks like they won't put in the (minimal) extra time to edit our wiki, or spend the hour in the afternoon to talk about technology topics with the developing staff. It's like people don't like our wiki, our document management system or the meeting. Maybe it's because it's all free-to-use and not forced by the management. But I don't like to force people into it - but is it the right way?
One example: Our wiki holds pages about projects, telling who worked on it to get a first contact in case of questions. But nobody besides a colleague and me is creating this pages...
Knowledge Transfer and Knowledge Management have one drawback. They seem to cost an aweful lot: if everybody knows what I know, am I still needed? All the time I use to bring others up to speed, what do I gain from it?
The best way to go about this is to be an example. Share your knowledge; in a wiki, blog about it, talk about it, make it easily accessible, and talk about the benefits you have from that: less people come to interupt and ask you stuff, as they can get an answer easily without even getting up. And show them that you are still there.
This with all the other things mentioned will actually win out. One more thing: one of my employers kept on paying me 1/3 of my salary for another year after I left (on my own initiative), just to keep my knowledge-base up and running. Did he have to? No, it was his property anyway. But it motivated people still working for him to share their knowledge.
I think all of the above. But you're forgetting the most important way.
The most efficient way to transfer knowledge is to have people work together. You might think about doing 1 on 1 code reviews or even pair programming and make knowledge transfer an intergral part of the work.
I think it depends on the knowledge you are trying to transfer. I've found the following:
Technical Knowledge: "How to guide" with screenshots and a short demo - similar to the way you will see new features at a conference. The added benefit of this is what you have got is documented for when you leave the company.
Problem solving: informal discussions, short internal projects, lessons learned and an internal FAQ system which EVERYONE is responsible for updating.
Soft Skills (people skills): social meetings/outings/informal events etc.
Measuring that is going to be difficult though, as no matter how you transfer your knowledge there will always be varying degrees of uptake, after all, just because I do something one way doesnt mean its correct. Another developer/designer/manager may have a different way of doing the same thing with the same end result.
Mauro
At my workplace we use a wiki. The workplace is small enough (~20 people) so that you can always ask the person who was most involved in a particular project, however it is expected that you have searched on the wiki before you ask "the expert". If you cannot find your answer in the wiki, then you should add it after you have discussed it with your co-worker.
One word: Lunch
You should encourage people about things that you want them to do. You should "feed the animal". Look at stackoverflow; what do you think about badges? Why do you think this wonderful things exist? Thanks to ego, there is nothing you can't get it done. Give them badges, real badges, wearable badges. They will wear with happiness, they will do with happiness.
Btw, yes, I am a boss :)
Although i am still a student, when i did work experience 12 months ago, the all IT departments from within the corporation (I was 'working' for large corporation which own several mines in the area) would have a daily telephone conference, where each employee would say what they had been doing etc, and then talk about something new they had discovered and any other interesting tid-bits.
Couple ways I have seen so far:
Wiki is suitable for internal knowledge, for example environment, project specific topics.
Open doors policy
Encourage asking questions.
Voluntary presentations. Find out who have special knowledge and make it easy and attractive to set up a short presentation about it.
Project post mortem documents. A wrap up meeting moderated by someone outside project team held after project is finished or terminated.
Compulsory presentations.
Project presentation when they go live. Technologies used etc.
In case someone is sent to conference, he should have a presentation about new technology he saw.

Templates of Technical and Functional Specs [closed]

Closed. This question does not meet Stack Overflow guidelines. It is not currently accepting answers.
We don’t allow questions seeking recommendations for books, tools, software libraries, and more. You can edit the question so it can be answered with facts and citations.
Closed 7 years ago.
Improve this question
So basically I am looking for good templates for writing both technical and functional specs on a project or work request.
What do you use? How deep do you get while writing the specs? Any additional general tips you could provide would be appreciated.
My company needs these badly. I work for a contractor and right now we do not use these documents at all.
EDIT: I have read Joel's take about Painless Specification, I really liked it, but are there any other opinions :)
On general tips;
We are implementing a process of
1) Business Requirements Statement (BRS)
2) Functional Specification
3) Technical specification
The BRS covers what the business problems are, and what the requirements are around solutions, testing, security, reliability and delivery. This defines what would make a successful solution.
The functional spec details what is needed, how it should look, how long fields should be, etc.
The technical spec details where the data comes from, any tricky code that may need to be considered.
The customer owns the requirements. The developers own the tech specs, and the functional spec is a middle ground. Testing is done against the tech specs (usually unit testing) then against the functional specs (usually system testing) and then against the requirements (UAT).
The important part of this (and we are struggling with) is that the developers still need to deliver to the functional spec, and the original business requirements. In reality the functional and tech specs are just there for clarity.
In short, my main tip is to first work out the process you wish to implement. Then seek agreement from all parties involved in your proposed process, then work on the templates to fit. The templates themselves are only are a small part of the change you want to make.
Not a template, but Joel has written a couple of articles on writing a functional spec. He also has sample here.
You can buy templates from ieee and other places, but I have always ended up making my own.
For a technical spec, "Code Complete" by Steve McDonnell has a good checklist, you can draw some info from that. At my last job, I just made a template out of his section headers, and tweaked it from there.
As far as a functional spec, the important thing is to define all the interfaces:
UI (screen mockups)
Software interfaces (plugins, etc.)
Hardware interfaces (if appropriate)
Communications interfaces (Services, email, messaging, etc.)
There should also be a section for business rules, things that are important functionally that are not covered in any interface definition.
If you want to purchase a book, Software Requirements by Karl Wiegers has templates for a few documents as an appendix. Unfortunately, I'm at work and that particular book is at home. If someone has it handy, they might be able to confirm that.
I happen to like this one, among others: ReadySet.
He sells a pro version too.
This is the best one I have found: http://www.jiludwig.com/templates/FRDTemplate.doc
Start off simple, and work your way from there. Since this is your first experience working with this, use a word document with bullet points. Write it, re-read it and provide enough detail that it makes sense. For technical specifications, you may want to lead the developer toward a solution, but for functional specifications the "how" should be completely missing.
I would suggest to have a look at the Roberston's Volere template here. They are part of the Atlantic Systems Guild, together with people like Tom DeMarco and Timothy Lister of "Peopleware" fame.
As the template is copyrighted, I will not reproduce it here, but give you some of the main headers:
The Purpose of the Project
The Stakeholders
Mandated Constraints
Naming Conventions and Terminology
Relevant Facts and Assumptions
The Scope of the Work
Business Data Model and Data Dictionary
The Scope of the Product
Functional Requirements
Look and Feels Requirements
...
There are many more, but this should give you an idea. The most interesting part of the template is the requirements shell that lists functional requirements on a kind of cue card. Again copyrighted, but truly valuable.
Look here in chapter 9.

Resources