Jmeter perfmon :EXCEPTION_ACCESS_VIOLATION - performance

Question

I am trying to run a performance test of my server using jmeter perfmon plugin. But I am getting an error as in the following image. I have searched a lot for a solution but couldn't find an answer. I tried setting JVM arguments but it didn't work. Link to error image.How can I get it worked?
INFO 2019-12-30 14:11:25.114 [kg.apc.p] (): Binding UDP to 4444
INFO 2019-12-30 14:11:25.155 [kg.apc.p] (): Binding TCP to 4444
INFO 2019-12-30 14:11:25.161 [kg.apc.p] (): JP#GC Agent v2.2.3 started
INFO 2019-12-30 14:11:37.974 [kg.apc.p] (): Accepting new TCP connection
INFO 2019-12-30 14:11:37.978 [kg.apc.p] (): Yep, we received the 'test' command
INFO 2019-12-30 14:11:37.979 [kg.apc.p] (): Starting measures: memory: cpu:
A fatal error has been detected by the Java Runtime Environment:
EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x0000000010014ed4, pid=12236, tid=6844
JRE version: Java(TM) SE Runtime Environment (11.0.4+10) (build 11.0.4+10-LTS)
Java VM: Java HotSpot(TM) 64-Bit Server VM (11.0.4+10-LTS, mixed mode, tiered, compressed oops, g1
gc, windows-amd64)
Problematic frame:
C [sigar-amd64-winnt.dll+0x14ed4]
No core dump will be written. Minidumps are not enabled by default on client versions of Windows
An error report file with more information is saved as:
E:\\hs_err_pid12236.log
If you would like to submit a bug report, please visit:
http://bugreport.java.com/bugreport/crash.jsp
The crash happened outside the Java Virtual Machine in native code.
See problematic frame for where to report the bug.

Answer 1

I downloaded another sigar 1.6.4 jar (1.6.4.129 (17.1.2016) release) from below link and replaced sigar jar with this in specific tool lib path (ServerAgent-2.2.3\lib).., then it worked for me.
https://javalibs.com/artifact/org.hyperic/sigar

Answer 2

Looking into JVM crashes occassionally with access violation when using Sigar.getProcMem with disabled Windows performance counters #77 issue it might be the case that Windows don't have performance counters enabled hence Sigar fails to query the CPU status from Windows PerfMon
Check if CPU (and other stats) are exposed in PerfMon
Try running Powershell and Server Agent as Administrator
Try using cmd.exe interpreter instead of powershell
Try running ServerAgent.bat --sysinfo to see if there are any errors there
Inspect e:\hs_err_pid12236.log file for any clues
If nothing helps be aware that you can use SSHMon plugin for server monitoring, it doesn't require server-side software installation

Answer 3

I faced the same issue. Error code as follows:
"JRE version: OpenJDK Runtime Environment (11.0+28) (build 11+28)
Java VM: OpenJDK 64-Bit Server VM (11+28, mixed mode, tiered, compressed oops, g1 gc, windows-amd64)
Problematic frame:
C [sigar-amd64-winnt.dll+0x14ed4]"
I downgraded the JDK and JRE to the version : 8u241
Go to the Oracle download page here and search for the below JRE & JDK and install it in the Windows server and then start the serverAgent.bat
jdk-8u241-windows-x64.exe
jre-8u241-windows-x64.exe
This should fix the issue 100% sure. It worked for me.

Answer 4

Follow the below step.
Disable firewall setting
if still having same issue
Download the below .dll file and replace it(lib folder)
https://github.com/cnstar9988/sigar/raw/master/sigar-amd64-winnt.dll

Answer 5

It was solved at my end using the below steps:
Download ‘jre 1.8’ from this link https://java.com/en/download/win10.jsp
Once the jre is installed, copy the folder named ‘jre1.8.0_261’.
Image
Visit the ServerAgent folder that was downloaded >> Paste the ‘jre1.8.0_261’ folder inside the ‘ServerAgent-2.2.1’ folder.
Open ‘startAgent.bat’ file in Notepad ++ >>Initially it would look like this
Image
Replace text ‘java’ with the path of java.exe that is within the jre folder placed inside the ServerAgent-2.2.1 folder
Open command prompt in the ServerAgent-2.2.1 folder path and enter ‘startAgent.bat’ file to run the file
Execute JMeter script and now error should not happen.