When reporting achievements and leader boards I got an error 401, login required.
I have a game in Google Play which use Google Play Games Services. When I go to Game services tab and choose my game I go to "Linked apps" section, select my game. At the bottom there is a OAuth2 Client ID
for example
123456789012-randomlettersandnumbers.apps.googleusercontent.com
and than in console.developers.google.com under Credinentials tab above Client ID is missing.
I have other one for example:
123456789012-reallydifferentrandomstring.apps.googleusercontent.com
Is it possible to restore first ClientID? Because I think this is a cause of 401 error.
OK I figured it out. To restore/use valid Client ID I need to link game again in Game Services. But there is one thing to fix on Firebase. In firebase console I have to download google-services.json (and add to game) again because Client ID change here as well.
Related
We have received a notice from Google Play that our app will be removed if we do not provide them with login credentials in our app. The problem is that our app is a second-screen game, where the primary screen is a desktop game which provides a four digit code for people to enter in our app and log on to the game. Our app has been in the Play Store for years and is quite popular.
Google Play has given us until Oct 4th to provide them with a code, otherwise our app "may be removed from the Play Store". We have set up a desktop computer running games in loop 24-7 until they have reviewed our app, and we have provided them with a link to a twitch stream where the game runs in loop.
It's now been seven days and we have not heard anything from Google Play. It's very frustrating that there is no personal contact, we only receive auto-generated bot/AI mails about policy violation.
Does anyone know what further action we can take to make sure our app is not removed? We have "contacted support", although contacting support in Google Play means just writing your app name and email address in a form and selecting a radio button of what the problem seems to be (none of them apply exactly). No response for days.
This is the original warning mail from Google Play:
Hi Developers at xxx, After a recent review, we’ve identified that we
need additional information about your app xxx in accordance with our
policies. Please resolve the issue described below by October 04, 2022
to avoid further action against your app. Reasons of violation Issue:
Need login credentials for app review In order for us to review your
app for compliance with Developer Program Policies, we will need you
to provide valid login credentials for your app. If users need
credentials to access your app, please provide all appropriate
credentials via Play Console. If you previously supplied credentials,
please ensure that they have not expired. If your app normally uses
2-Step Verification (e.g. SMS verification), biometrics (e.g. a
fingerprint or face scan) or a location-dependent password (e.g.
geo-gate), please provide valid demo credentials that we can use
instead.
in Google Play Console in app content > app access > Add new instructions
in password field write down the 4-digit code.
in Any other instructions Write a detailed step-by-step guide on how to walk through game until the 4-digit code entered, and provide them with a valid digit code (that always works) and write that this is a "Demo Digit code".
Also, provide them with a video just to the point of entering the code and logging in (the shorter the video the better)
And you will have to wait, it takes a lot of time do not worry.
I have a problem with the verification process of our Google App.
All requests from Google are done, (Domains verification, demo video). Still one thing which is Consistent Branding. Google are saying that our App name and logo must be displayed in the OAuth screen. And to do that I should put them in the OAuth setting, which is done.
But even after updating these details App name and logo are not showing.
The Google Cloud Trust & Safety Team, told me that this problem can't be fixed from their side, and send me this link https://support.google.com/googleapi/answer/7014572?hl=en , in where I find that I can ask a question here.
So, any help please.
You can't find below all the screen shot that can help.
I've created a Google Hangout extension app, tested it works privately etc and now I'm trying to publish it. I have followed the instructions here:
https://developers.google.com/+/hangouts/publishing
I've filled in the forms correctly, created the O-Auth client ID, filled out the consent form etc. When I tick the Make this application public tickbox and try to save, a server error message pops up along the lines of:
Server Error
Whoops! Our bad.
Please try again. If the problem persists, please let us know using the "Send feedback" link below. Thanks!
Tracking Number: XXXXXXXXXXXXXXXXXXXXXXXXX
[Send feedback]
I've checked the Chrome console - the request gets a 500 error and in the JSON response I can see:
{"message":"Developer not registered with CWS."}
I have paid the $5 one-off developer fee on the Chrome Web Store and I am the Hangout project owner. I'm not sure what I'm missing here. I need to get this published in the next 24 hours...
Any useful insights? Is there any official support forum for Google+ platform developers?
UPDATE
I was using a Google Apps account before so I've paid the developer fee on a personal account to verify me on CWS, made this account owner of the Hangout project and I still get the same message response.
I believe then that it's basically just broken. Thanks Google.
I set up Google Play Games Services through the Google Play Developer Console by following the instructions here.
I went through the troulbeshooting guide here.
If i run my app through eclipse, it can connect fine to Play Games. However now the update is released and if I download it from the Play Store it cannot connect.
I verified that my SHA1 from the android export matches what is in the developer console. I even tried linking a new app with the SHA1 and it says: "This client ID is globally unique and is already in use."
I am now panicking because my game is live and can't connect. Help!
EDIT:
I added my client ID through the Google Play Developer Console, not the Google Developer Console. I removed the Client ID that was in the Google Developer Console.
Edit:
I cannot add a new client in GDC, i get an error about "duplicate fingerprint":
Have you tried deleting the console project related with your play service game installed application ?
Before altering / adding new API clients, make sure that you have checked the following:
IS your play games project published?
Or, are the accounts you are using for testing included on the testers list?
Are you signing your app correctly? If you are using your debug keystore in a released game, the app will not correctly be able to authenticate.
At any rate, deleting clients could fix working apps if you have already published and I'd hate to give you advice that breaks stuff. That said, if you're sure you need to create / recreate your client, move on.
The reason you are encountering the "This client ID is globally unique and is already in use." issue is that there exists a client with the same package name and SHA-1 hash in any Google Developer console project (not necessarily a Google Play Games project, not necessarily the current project, and not necessarily a project for your account if you are working on teams). This is because the combination of package name and SHA-1 hash must be unique for authentication.
At any rate, it's possible that the project still has a client (for Android) created that needs to be removed. This means that you must either remove the "bad" client from the developer console, re-sign your app with a new keystore, or use a different package name.
Option 1 - Removing clients
Although this is the most destructive option, it may be a good approach if you already removed clients from the Play Games Developer console and don't want to change your configuration.
Access your project from https://console.developers.google.com because this will give you a superset of the clients created from the play games console and will have an according project. Select the APIs & Auth -> Credentials section. From here, remove any Android clients you intend to replace.
Return to https://play.google.com/apps/publish and select your games project. You should now be able to add another client.
Option 2 - Create a new keystore
This is best covered in the Android documentation. After changing your keystore, you will be able to add another client using the new keystore signature.
Option 3 - Change the package name
You must update com.yourname.app with something other than com.yourname.app. This means renaming folders in your Android project, changing includes and package namespaces, and updating your project's AndroidManifest.xml.
After changing any of these, you should be able to create a working Google API project and get your app ready.
Have you only one account?
"This client ID is globally unique and is already in use."
Maybe someone is using your sha1... or you with another account
I'm trying yo update a game on google play to support leaderboards and achievements. (https://play.google.com/store/apps/details?id=com.rightpedalstudios.dragonseason)
However, when I go to link the app I get the message "This client ID is globally unique and is already in use."
I've searched online for people who have had the same problem and the advice they are given is to delete the client ID in the developer console, and if the app has been deleted there then undelete it first. However, there is nothing in the console using the ID, nor is there any deleted apps. As far as I can tell there is no app using the client id.
I did find another person asking a similar question here that was never answered.
Failing to create client ID, due to duplication of signing fingerprint by another Android OAuth2 client
I also get the message "The signing fingerprint you specified is already used by another Android OAuth2 client." When I try to set up a client ID from the developer console. (I know I'm not meant to do that if I'm using google play games, I just wanted to check if it failed from there too.)
I've tried contacting google support, I was directed to the google API support, and then directed here.
Two other developers that have worked on this project could have somehow created a client ID. Although I have contacted them and neither of them recall creating one.
Is there anyway to find out where this client ID is being used?
You have to delete the client id in the Google API console (now confusingly renamed the Google Developers Console !). Then you can link the app to the game straight away. I have just done this, and it worked fine for me. I wanted to link an existing app to a different game, so I deleted both the debug and prod(release) definitions and was able to immediately link the app to the new game.
Note that for many of us, doing work on Google Play Game Services in the Google API console is a last resort - many of us have encountered Google related bugs in the past by doing this !
This image may help: