I am facing an issue in Dynamics 365.
Let's say I have 2 queues - Queue1 & Queue2 and have enabled case creation rule on both the queues. Initially, the customer sent an email to Queue1 and converted it into the case, and I want to forward this email to Queue2.
When I forward email FROM Queue1 TO Queue2, it comes back as 'incoming' email to Dynamics through Queue2, but again gets linked to the same old case present in Queue1. I want that, it should create a new case in Queue2.
I tried a pre-create plugin also to clear regardingobject in an incoming email if the sender is a Dynamics queue and as per traces, code is clearing regardingobectid as well. However, it still gets linked to the same ticket somehow.
Is there anyone who faced the same issue and got a workaround.
Plugin code snippet - registered on Email Pre-create sync.
TargetEntity = (Entity)PluginContext.InputParameters["Target"];
var sender = TargetEntity["sender"].ToString().ToLowerInvariant();
EntityCollection senderQueue = GetQueue(sender);
if (senderQueue?.Entities != null && senderQueue.Entities.Count != 0)
{
TracingService.Trace("sender is a queue");
TracingService.Trace("updating : TargetEntity['regardingobjectid'] = null to platform");
TargetEntity["regardingobjectid"] = null;
}```
I was finally able to do it after clearing 3 attributes in the incoming email's target entity.
I have written a pre-validate sync plugin on email cleared below 3 fields :-
TargetEntity["regardingobjectid"] = null;
// this line -- parentactivityid fixed the issue.
TargetEntity["parentactivityid"] = null;
TargetEntity["trackingtoken"] = null;
Related
Regarding: “Sending response back to the out/reply queue.”
There is a requirement to send the response back to a different queue (reply queue).
While sending the response, we have to use the correlation and message id from the request message and pass it to the reply queue as header. I suspect the format of correlation/message id is wrong.
While reading the message, the correlation id and message id format are as below:
MessageId = “ID:616365323063633033343361313165646139306638346264”
CorrelationId = “ID:36626161303030305f322020202020202020202020202020”
While sending the back to out/reply queue, we are passing these ids as below:
ITextMessage txtReplyMessage = sessionOut.CreateTextMessage();
txtReplyMessage.JMSMessageID = “616365323063633033343361313165646139306638346264”;
txtReplyMessage.JMSCorrelationID = “36626161303030305f322020202020202020202020202020”;
txtReplyMessage.Text = sentMessage.Contents;
txtReplyMessage.JMSDeliveryMode = DeliveryMode.NonPersistent;
txtReplyMessage.JMSPriority = sentMessage.Priority;
messagePoducerOut.Send(txtReplyMessage);
Please note:
With the XMS.NET library, we need to pass the correlation and message id in string format as per shown above
With MQ API’s (which we were using earlier) passing the correlation and message ids we use to send in bytes format like below:
MQMessage queueMessage = new MQMessage();
string[] parms = document.name.Split('-');
queueMessage.MessageId = StringToByte(parms[1]);
queueMessage.CorrelationId = StringToByte(parms[2]);
queueMessage.CharacterSet = 1208;
queueMessage.Encoding = MQC.MQENC_NATIVE;
queueMessage.Persistence = 0; // Do not persist the replay message.
queueMessage.Format = "MQSTR ";
queueMessage.WriteString(document.contents);
queueOut.Put(queueMessage);
queueManagerOut.Commit();
Please help to troubleshoot the problem.
Troubleshooting is a bit difficult because you haven’t clearly specified the trouble (is there an exception, or is the message just not be correlated successfully?).
In your code you have missed to add the “ID:” prefix. However, to address the requirements, you should not need to bother too much about what is in this field, because you simply need to copy one value to the other:
txtReplyMessage.JMSCorrelationID = txtRequestMessage.JMSMessageID
A bit unclear what the issue is. Are you able to run the provided examples in the MQ tools/examples? This approach uses tmp queues(AMQ.*) as JMSReplyTo
Start the "server" application first.
Request/Response Client: "SimpleRequestor"
Request/Response Server: "SimpleRequestorServer"
You can find the exmaples at the default install location(win):
"C:\Program Files\IBM\MQ\tools\dotnet\samples\cs\xms\simple\wmq"
The "SimpleMessageSelector" will show how to use the selector pattern.
Note the format on the selector: "JMSCorrelationID = '00010203040506070809'"
IBM MQ SELECTOR
I need a cron job to obtain only the new emails received in a Exchange server since the last time it synchronized.
I coded the same with imap servers, and it was easy to get the emails since an ID. So I save the last ID at the end of the for cycle to the DB, and resume from that ID the next time the cron job executes.
I tried the same in Exchange, but I get the following error:
Failed to search for messages with "ErrorInvalidValueForProperty: El valor especificado no es válido para la propiedad."
To get the ItemId in Exchange I'm using the following code, with no error:
$item->ItemId->Id;
It returns something like:
AAMkADk3ZWRhY2VmLTdiY2UtNDkxYy04ZDMyLWZiZWIyYTQ4ZjQyMABGAAAAAAChH5wDkXAqTZaoH1oRodz8BwD8BvGliMkPTK/cnnmZJDPUAAAAvGXfAAD8BvGliMkPTK/cnnmZJDPUAAAAvJN5AAA=
To find the emails I'm trying the following code (with the error mentioned before):
$request = new FindItemType();
$request->ParentFolderIds = new NonEmptyArrayOfBaseFolderIdsType();
$request->Traversal = ItemQueryTraversalType::SHALLOW;
$greater_than = new IsGreaterThanOrEqualToType();
$greater_than->FieldURI = new PathToUnindexedFieldType();
$greater_than->FieldURI->FieldURI = UnindexedFieldURIType::ITEM_ID;
$greater_than->FieldURIOrConstant = new FieldURIOrConstantType();
$greater_than->FieldURIOrConstant->Constant = new ConstantValueType();
$greater_than->FieldURIOrConstant->Constant->Value = $UID;
Thanks!!
The EWS ItemId isn't a searchable property because it doesn't need to be eg you can just Bind to the Id in question to see if the Item exists. If it nolonger exists then you will get a specific error to tell you that. The SyncFolderItems operation is probably a more appropriate method to use however https://learn.microsoft.com/en-us/exchange/client-developer/web-service-reference/syncfolderitems-operation.
I am using IBM Websphere MQ. I have the queue manager and queue name. Now, I want to check whether the queue has any messages in it?
I did not work on this before. Pleas help
Please let me know if you need further information!
Thanks
The below code is .NET / amqmdnet - but you might try and convert this in the meantime until a Java dev sees your post.
To see if there is a message on the queue, without actually taking it off the queue, use MQC.MQOO_BROWSE on the Queue and IBM.WMQ.MQC.MQGMO_BROWSE_FIRST as the option
You'll get MQRC_NO_MSG_AVAILABLE if the queue is empty.
MQMessage queueMessage = new MQMessage();
MQQueueManager queueManager = new MQQueueManager(qmName, channelName, connName);
MQQueuequeue = queueManager.AccessQueue(qName,
MQC.MQOO_BROWSE + MQC.MQOO_FAIL_IF_QUIESCING);
MQGetMessageOptions opt = new MQGetMessageOptions();
opt.Options = IBM.WMQ.MQC.MQGMO_BROWSE_FIRST;
queueMessage.CorrelationId = IBM.WMQ.MQC.MQMI_NONE;
queueMessage.MessageId = IBM.WMQ.MQC.MQMI_NONE;
queue.Get(queueMessage, opt);
String sMessage = queueMessage.ReadString(queueMessage.DataLength);
To peek the next message use IBM.WMQ.MQC.MQGMO_BROWSE_NEXT;
To actually read the message OFF the queue, use MQC.MQOO_INPUT_SHARED on the AccessQueue.
The answer didn't show how to check for MQRC_NO_MSG_AVAILABLE. Here is my solution. If there are better ones please let me know.
try
{
queue.Get(queueMessage, opt);
String sMessage = queueMessage.ReadString(queueMessage.DataLength);
}
catch (MQException err)
{
if (err.ReasonCode.CompareTo(MQC.MQRC_NO_MSG_AVAILABLE) == 0)
return true;
}
For Windows machine
It depends on where your queue manager is.
You could use MQUtilities - ih03 pack - which has rfhUtil.exe (Local Qm) and rfhUtilC.exe (for remote qm)
For Local QM , it is straight forward you need to place appropriate values and hit browse, it will show you Queue Depth.
For Remote QM, Place /TCP/(PortNo) for queue manager name and queue for queue name. Hit browse and you will get to know the queue depth.
For Unix/Ubuntu/Linux versions - There is a product called MQVisualEdit which is similar to this one.
I'm writing a VSTO app for Outlook 2007 that periodically checks mails in the Outbox. I can run over the MailItems and check the .Submitted property with no adverse effects. But if I read the SentOn property than the mail in Outlook stops being italicised and no longer gets sent.
I have to go mailitem.Send() to make sure it still gets sent.
e.g.
MAPIFolder folder = Application.Session.GetDefaultFolder(OlDefaultFolders.olFolderOutbox) as MAPIFolder;
MailItem latest = null;
foreach (object item in folder.Items)
{
MailItem mailItem = item as MailItem;
if( mailItem != null && mailItem.Submitted )
{
if (latest == null || mailItem.SentOn > latest.SentOn)
{
latest = mailItem;
}
mailItem.Send(); // have to resend as checking the sent date takes it out the queue!
}
}
Seems to be the case with most properties - but .Submitted leaves it untouched. I've not changed it in anyway so how can I inspect the mail without it going. (I should add that i've got a rule that delays the mail for 1 minute so I can get the mails as they leave)
The target is someone's Exchange Calendar (2007). I want to add a simple "Appointment Occurance" to someone's calendar. This code works (I am using the Microsoft.Exchange.WebServices.dll):
service = new ExchangeService(ExchangeVersion.Exchange2007_SP1);
service.Credentials = new NetworkCredential("supervisor", "password", "DOMAIN.COM");
service.AutodiscoverUrl("<employee#domain.com>", ValidateRedirectionUrlCallback);
appt = new Appointment(service);
appt.Subject = "<subject>";
appt.Body = "<Body Text>";
appt.Start = _DateFrom;
appt.End = _DateTo;
appt.Sensitivity = Sensitivity.Private;
appt.Save(WellKnownFolderName.Calendar);
However, there are problems with this code:
The appointment target is the employee. When adding the appointment, the appointment shows up for the employee (yay!) but also for the supervisor (boo!). Am I supposed to use the employee's credentials? If so, what if I do not have access to that - only the supervisors, am I out of the game already?
The appointment shows up in Outlook as a "Meeting Appointment" and not and "Appointment Occurrence". So, the box to input meeting attendees is showing (with no one in it of course), and is irrelevant in my scenario.
appt.Body does not respond at all to Environment.NewLine or "\r\n" - I haven't tried HTML yet.
Instead of WellKnownFolderName.Calendar
You should use new FolderId(WellKnownFolderName.Calendar,"employee#domain.com")
So the last line becomes
appt.Save(new FolderId(WellKnownFolderName.Calendar,"employee#domain.com"));
Also having problems with the newline, this is only since version 1.1 so it probebly is a bug