I am trying to add my VISA debit card to my payments method in Google for a couple of days now. When I try to add the card, I keep getting the following error:
Your request failed. Use a different payment method, or contact us. [OR-CCSEH-21]
I have tried adding other debit cards too, but I still get the same error. International transaction is enabled in my card; in fact I can perform transactions in any other foreign/national websites, so I don't think the issue is with my card.
I have also shared the screenshot with the Google payments support team. They've replied that they don't have any expertise on this issue and so will assign a specialist team on my case, but it has never been assigned till now.
Does anyone know how to resolve this issue? Any help will be appreciable.
Related
I was trying to pay for google developer account but I am getting this error
Your request failed. Use a different payment method, or contact us.
Learn more [OR-CCSEH-21]
I tried searching a lot but most of them have answers for [OR-CCSEH-05] but not for [OR-CCSEH-21]
What can I do?
For my Turkish colleague;
QNB didn't worked
Kuveytturk didn't worked
Yapıkredi worked.
This solved the problem for me:
Sign in to Google Pay [https://pay.google.com/]. I noticed that this page is the "parent" to Google Development Account payment, e.g., you can have different payment methods for your personal gmail extra storage and your business google development account. They show up under the "Subscriptions and services" tab. Also, errors seem easier to handle here.
At the top-right corner, select Alerts. This is the "Bell/notification" icon.
If you have a red alert, take care of that. In my case, I have not chosen a Backup payment method in addition to the Primary method.
Refresh the page to make sure there is no critical Alert left.
Go to "Payment methods" tab and "Add payment method". In my case when I entered the card numbers, an old address of me populated in the address and zip code fields. I simply changed that to my legal address and that worked! However, when I did the same action in the google development account payment page, I was getting the [OR-CCSEH-21] (on Safari) or [OR-CCSEH-24] (on Chrome) errors. I could not find where Google is reading the old address from (probably a bug)
I tried Union Bank of India, it didn't worked
I tried State Bank of India, it didn't worked
I tried Andhra Bank, it didn't worked
I tried Axis Bank, it didn't worked
I tried HDFC Bank, it didn't worked
I tried Kotak Bank, "finally that worked".
So my only advice is first keep the details correct and iterate each
and every card you can try, hopefully one card will be accepted
From my experience this is happening because the bank card doesn't support Automatic payment option which is required for auto renewal. If a card with Automatic payment option is provided, the payment will go through.
When I got a card from my bank with Auto payment enabled, it worked for me. The issue started with RBI's (Reserve Bank of India) restriction on Merchants storing customer card details.
I'm developing an application with react native and I am using this library
https://github.com/tipsi/tipsi-stripe in order to use Google Pay with stripe integration.
I already linked the test key from stripe and the merchant Id from play store.
I have a serious issue though. After running the app, when the Google Pay popup form opens,
i get the Google Pay dialog but with a message
"Unrecognized app. Please make sure you trust this app
before proceeding".
However when I enter a test card and press continue I get an additional error that says
Transaction declined: invalid payment method. [OR-CCSEH-05]
I would appreciate any help.
See image below
When testing Google Pay, you actually use real credit cards. That said, I'd be doubly positive you've got your environment set to use Test Mode in Google Pay. Outside of Tipsi, you'd usually set that with the WalletConstants.ENVIRONMENT_TEST constant. Hope that helps!
i've contacted google regarding this case, as i've been facing similar one and upon it's inspection i've received the following reply:
Thanks for being Patient. I apologize for the inconvenience caused.
Upon checking, I understand that you're unable to add testing cards. I would like to inform you that testing cards can't be added to Google Payment profile as payment Method.
Thanks!
upon further investigation by Stripe it self i've been assured:
For a bit of context on how Google Pay works to test payments. When you’re using your test mode API keys, the actual details of the card are ignored, and they get replaced with the Stripe 4242 test card. To test authentication you will not be able to add the test cards to your Google Pay account however there is a work around for this, you add our 3DS test cards to Chrome and use the PaymentRequest button with them (making sure to choose them, and not Google Pay itself). Unfortunately there is no direct method to testing this in your the app.
so setting WalletConstants.ENVIRONMENT_TEST at 5th step of their tutorial should be sufficient and then use your real card.
https://developers.google.com/pay/api/android/guides/tutorial
So, I'm using Paysafe as my payment processor, and they only allow certain card numbers for testing successful transactions. I cannot add these card numbers to my Google account (I get an error that tells me to correct the card number), so it seems that I can't test successful transactions with Google Pay/Paysafe?
When Google Pay is in TEST environment, they say they don't charge cards (even if it's a real card). So would I have to put Paysafe into it's production environment to be able to test a successful transaction with Google Pay, or has anyone gotten around this?
When I send the token from Google Pay to the Paysafe TEST environment, I get this error:
Either the payment token is invalid or the corresponding profile or credit card is not active
But I know I'm getting the right token and sending it properly (since it's a test environment the token is always the same though), so I figure since the Google Pay TEST token card number isn't one of the accepted Paysafe testing card numbers, I'll have to put Paysafe into production and then test Google Pay? Again, if anyone has found a way around this, it would be greatly appreciated.
I'm working on a project that needs to be have the credit card payment integration, we want to use elavon.com API. One of the requirement states that we need to record the credit card information during order, manually approve/ reject each order & charge the card only when the order has been manually approved.
The question is can we do something like this with Elavon? & is it the right approach for this task, as I know there are many security risks with this.
I read about getting a token from the API and storing the token instead of storing the credit card information. Any direction/ guidance in this direction is highly appreciated.
Ive built 2 websites using opencart 2 (many more on Opencart 1) and both are setup to take Sagepay Server payments, But its now come to light that both sites Sagepay payments are failing when Sagepay tries to talk back to opencart to give the green light. This means no failure email notification is sent to the store owner, and the sale is cancelled at Sagepay? as you can imagine both store owners are not happy. I contacted Sagepay to see what was happening and they told me the payments were failing with the below Error, but as far as Sagepay was concerned the payments had passed all tests, but because the calling website could not send the correct response back to Sagepay, they had to cancel the transactions!
Looking at how Sagepay works, it seams sagepay returns autorisation to Opencart and then opencart has to say whether its going to accept the payment based upon what is being sent, and it seams this is where opencart 2 is failing to respond correctly?
Is this yet another OC2 bug?
Has anyone come across this and how do I put this right
One site is on OC 2.0.2.0 and the other one is 2.0.3.1
Everything is setup correctly in payment module and IP Address logged with sagepay etc.., its just a problem after payment authorisation.
Transaction completed but Vendor systems returned INVALID or ERROR in
response to notification POST. Transaction CANCELLED by the Vendor.
This is a really big problem, and not sure how to go about fixing this, as Opencart 2 is meant to be able to take sagepay payments out of the box, once a few settings are added in the admin section, but it seams its not setup correctly to do so.. I cant believe no one else has come across this?
I used the built in sage pay debug option which told me it was a MD5 Hash mismatch, after further digging and reading the official Sage pay Server docs, there was a notice in Bold Red, stating to ensure the Vendor name was supplied all in lower case, mine was in title case in the admin section. It looks like the creator of Opencart 2 has over looked this, I simply used php`s strtolower function before the MD5 comparison in the sagepay_server.php controller file to convert the vendor name to lowercase. Of course this could be avoided by entering the vendor name in the sage pay server admin section as lower case. But seeing as there is no note when entering this, opencart should convert the vendor name to lowercase as I have done to ensure no possibility of this error.