I want to reset my app's rating and reviews on Google Play.
How do I do that?
Is it even possible?
I was not able to find much information about this topic.
Related
We've just published our first app in Google Workspace Marketplace (a google docs add-on) and can't figure out how, or if, it is possible to setup an email or other notification (slack notification would be cool) for our Customer Success team to be notified when a user leaves a review of the app.
Appreciate that if we get thousands we will probably turn the notifications off (or filter them in some way), at this early stage though, we're very eager to act on any feedback.
Thanks!
Disclaimer: I am creator of Obsei, and this might be biased answer.
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It can monitor App and Play stores for customer reviews and send notification Slack when someone add review there. Also Obsei can classify review contextually to classify it into issue categories. Refer below image.Obsei workflow
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Happy to answer any queries in this regards.
I need an unique identifier to link the app usage data collected from my app with the reviews posted by the same user on the Play Store. As of now, Google does not expose any unique identifier in the reviews which can be obtained within the app so that user's app usage data and their reviews can be linked. Is there anything available to accomplish this?
This is a gross invasion of the Reviewer's privacy. You should not be doing this.
If you go down this route, especially if you don't tell the user, then it is likely you will break the Google Play User Data policies and get your app or your account suspended.
i have got this message in google play developer account for my app
Content rating removed
Your app content rating was removed. Please submit a new content rating questionnaire before publishing updates to your app.
Some information about your app is incomplete.
and now I am not able to update app.
Below is the mail content that I got from google play team :
This is a notification that the content rating of your application, , with package ID xxx.xxxx, has been changed to UNRATED. Unrated apps may not be visible to users who use content filtering on the Play Store.
REASON FOR CONTENT RATING CHANGE: Violation of the Google Play content rating policy.
These guidelines apply to all content in your app, including user generated content, in-app products, and advertisements.
After a regular review, we’ve determined that your app has an inaccurate content rating. Please retake the content rating questionnaire for your app and submit an update.
If you feel we have made this determination in error, you can submit an appeal on the Google Play Help Center.
We appreciate your help with ensuring an accurate content rating experience for Google Play users.
The Google Play Team
I had something simmilar(got rejected 4-5 times with same message https://stackoverflow.com/questions/30653430/google-play-rejection-with-violation-of-the-google-play-content-rating-policy) in the end I think that they think the pegi rate you got is to low to your app.. so try to answer questions even if it wrongs just to get higher pegi rate.. but still be careful what you choose..
I am trying to create a location-based services Android application. I had successfully getting the user reviews from Google Places API by following the guidance from this link.
https://developers.google.com/places/documentation/details
I also found many posts regarding how to get user reviews from Google Places. But Now I want to create a function which user can insert reviews from my application. Is there anyway to do that?
Thanks.
No. There is no API for writing review. Also the Google+ mobile URL doesn't have the write review option from last year. Its a bug , but Google is not fixing this.
There is only one way to write review is through desktop URL. I have a similar location base app in play store where I have done some workaround to show desktop site to write review.
I can get a user to rate my windows phone 8 app by displaying the REviewTask. However, I can't tell if they actually submitted a rating.
Is there some way to tell if a user of my app has rated it?
For bonus points, can I tell what rating they gave?
There is really no way to tell this. You may be able to retrieve a list of reviews (and related informations such as rate, user name, device model), but you can't associate them to a specific Windows phone device.
I would advice to generate a code for users who are using your app and then make them type it into the review. So that, when you fetch the list of reviews, if you are able to find that code, the user rate your app. You can finally also check which rating they gave you.