We've just published our first app in Google Workspace Marketplace (a google docs add-on) and can't figure out how, or if, it is possible to setup an email or other notification (slack notification would be cool) for our Customer Success team to be notified when a user leaves a review of the app.
Appreciate that if we get thousands we will probably turn the notifications off (or filter them in some way), at this early stage though, we're very eager to act on any feedback.
Thanks!
Disclaimer: I am creator of Obsei, and this might be biased answer.
You can try Obsei: an open-source low-code AI powered automation tool.
It can monitor App and Play stores for customer reviews and send notification Slack when someone add review there. Also Obsei can classify review contextually to classify it into issue categories. Refer below image.Obsei workflow
All of these can be achieved free without any cloud hosting requirement. Refer link for more detail.
Happy to answer any queries in this regards.
Related
I want to send a welcome message to a user that adds my Slack app.
This is considered good practice in the official Slack docs.
What is the right way to implement this?
Should I use the app_home_opened event for that? Is there a built-in mechanism to detect if it was triggered for the first time (because I need to show the onboarding message only once)?
Are there any other events that might be useful for the use case?
Yes. You should use the App Home features on your app. Enabling the app home with some type of instructions or welcome message would be best practice. Along side this, you will subscribe your app to the app_home_opened event type which will let you know whenever a user opens your app's app home. You can then configure your app to respond to these events. Here's a video that might help with this concept.
After #sandra's response and further investigation I would like to share more details on the implementation mechanics:
A user goes through the OAuth process and is then redirected to the app home.
In the application I catch the app_home_opened event.
If the event.tab === 'home' and event.view is not set, it means that the app home is opened for the first time and we need to send the welcome message.
Send user a message (e.g. in the Bolt for JS it's await say('Welcome!')).
Publish the Home view (e.g. in the Bolt for JS it's await client.views.publish(...)).
Useful links:
Official video from Slack about App Home
Official demo app to get some ideal on implementation
Give them a warm welcome on Day 1
Make new hires feel at home with a quick tour of the place. Using integrations like onboarding assistant Greet Bot, you can automate welcome messages and reminders, and share helpful links and documents.
The ideal welcome isn’t only a nice-to-have. It’s a critical early step in the onboarding process that shortens ramp time so your people can get to full productivity fast.
2.Create #new-hires channels
When new folks join, give them a place to find answers to FAQs, access important documents, and meet other new starters. If you’re hiring on a large scale, create multiple channels to bring together all your new hires from specific time periods.
This will boost productivity and can be great for employee engagement. Your new hires will be able to meet their peers and find the essentials fast—not just company policies but recommendations for the best places to grab a bite too.
3.Make sure they hit the ground running
When you need to bring new employees up to speed on a project, one approach is to forward them a load of email threads and wish them luck.
A better way is to invite them to a project channel where they can easily find what they need—pinned posts and files, team members, and conversations—all with a scroll or a search.
4.Help them help themselves
No one wants to feel like a burden when starting a new job. Enable self-service to help new starters get answers for themselves. As an added benefit, it’ll take some heat off your HR team because they won’t have to deal with so many admin requests.
Slack integrates with the apps your people use the most to stay productive and keep on top of HR tasks—apps like Dropbox, Salesforce, G Suite, Workday, Okta, UltiPro, and more.
5.Remind them about the important stuff
You can schedule automated messages to arrive at key times, prompting your new hires to complete the next item on their onboarding checklist. No more missed deadlines, no more time spent chasing people down. Just new employees getting up to full productivity—and full confidence—as quickly as possible.
Apart from an article from the verge announcing the capability, I can't find any developer documentation related to this functionality (tab/other interactive panel inside "the meeting experience").
Unless I'm looking in the wrong place, of course...
Has anyone been able to/found resources for integrating into the teams meeting experience?
Article: https://www.theverge.com/2020/7/21/21332414/microsoft-teams-third-party-apps-calls-meetings-integration-features
You can add app to the meeting, The meeting app can deliver a user experience for each stage of the meeting lifecycle including pre-meeting, in-meeting and post-meeting app experience, depending on the attendee's status.Please check this docs for more info.
I have been trying to publish my Skype bot to Microsoft Bot Directory, it has been almost two weeks and it is still in review.
My questions are:
Do they have a list of must haves for the bot so that they can only accept it if it fulfills these requirements? They didn't reject mine either but I will be prepared in advance in case they do.
If yes where can I find this info?
Has anyone here submitted their bot and how long did it take for them to be published?
Thank you
I submitted a few months ago and it is still not approved.
The bot directory is very selective and they won't approve you unless it's a full fledged mature application.
Plus, they also claim that their reviewing resources are very limited.
I'd say don't expect to get approved.
And no, they don't have any kind of requirements.
Here are a few items that might help with guidance:
MICROSOFT BOT FRAMEWORK– PREVIEW ONLINE SERVICES AGREEMENT
Bot review guidelines
Developer Code of Conduct for the Microsoft Bot Framework
It takes a few days (maybe a little longer) to get a response from a review. A couple items that caught me off guard were their logo requirements, which are very precise, and the welcome/help message needs to be complete. You also need to specify your Terms of Use and Privacy Policy well. Looking at these documents, there are probably several more items that are likely to trip-up submission.
I have made a Parse-based app that allows the user to send a push notification to everyone who downloads the app. It's a kind of quick public address system for a congregation, school, club, etc.
Other leaders have expressed an interest in my app for their communities. But these people are not tech-savvy and have no interest in becoming Apple developers for $100 a year, so building custom apps for them is not an option. Even if I did it for them, I would be concerned that they would mess something up that would require a lot of time on my part to repair. They just want to use the app for their communities.
My question: Could I make custom apps for these groups, keep them on my iTunesConnect account, and simply make a new Parse account for each app? That way, the group leaders would only need to know how to log into Parse and send a push notification on the Parse website.
Thank you,
Eli
You could. It could be done with a single app that everyone downloads and then configures to connect it to their specific parse app.
It's possible that you could write the app so it doesn't know the parse account details and they need to be entered on the device. It's also possible that you could supply that detail with an invite e-mail that opens the app and has the details in the URL query.
Recently, I have received a message from Google Play Developer saying that one app was removed:
This app has been removed from Google Play for a violation of the
Google Play Developer Program Policy regarding Ad Walls and
Interstitial Ads. For additional information, please review the
interstitial ads help article, then correct your app's ads and
resubmit. Additional details have been sent to your account owner's
email address.
So I've heard that if I get 3 strikes like this one, my account will be terminated. Is that true?
Also, I am only using Admob ads.
Google's policy here states that
Removals
Don’t impact the standing of your Google Play Developer account.
Once your app is removed, the published version of your app won’t be available on Google Play until a compliant updated is submitted.
The message you quoted says that your app was removed, so you don't have much to worry. You just have to be more careful about following the Ads guidelines. They don't want you to keep publishing many apps that don't follow the rules.
Also, they don't define exactly how many Suspensions you can have:
Suspensions
Count as strikes against the good standing of your Google Play Developer account.
Egregious or multiple policy violations can result in suspension, as can repeated app rejections or removals.
But 3, as you mentioned, seems a fair number in a short period. Remeber: your apps won't be suspended for nothing, so take care to follow correctly the instructions.
It says right there that "Additional details have been sent to your account owner's email address". So that would be the place to look to get the specifics.
There are a variety of reasons that your app may have been reported. For instance, you should probably let people know that there are ads at all. Is your app rated as "kid friendly" but the ads are not?
I'm going to guess that it has something to do with placement. For instance, if people are clicking your ad accidentally because it's too close to another actionable item, that will get you in trouble.
It could also be because someone is clicking the ad repeatedly, during testing, or to be a joker. And it's raising a flag.
You really need to do your own research to find out what the problem is.
Once you've done with that, correct the problem and try again.