We are using the UTL_SMTP package in ORACLE 11g to send emails from our system on behalf of the users.
It all gets sent out through a common SENDER account to validate against the SMTP server.
We'd LIKE for the emails to appear to come from the user who sent them through the system.
Is there a way with the UTL_SMTP package to add one or both of the following properties to the emails sent:
REPLYTO - address to which replies to the message should be directed
ONBEHALFOF - I know Outlook lets you specify this when you send an email, then when the recipient gets it, it shows up as from smtp account on behalf of other user
I think the REPLYTO would be most important, so the recipients can respond to the users who sent the email, but it would be nice to have the ONBEHALFOF too.
Perusing the intellisense and documentation for the package though, I don't see any way to add either these. Is there any way?
See this AskTom question for a way to do it. If there's a header for the "On Behalf Of" field, you should be able to do both, but the "Reply-To" is in the examples.
Here's another example from Tim Hall's Oracle-Base site. See the "Multi Line Emails" section.
It pretty much amounts to brute force writing of the entire message envelope to the SMTP server.
Related
Is ist possible for a user connected to Exchange Server via a client (Outlook Web App) to tamper with the e-mails in his mailbox (inbox, drafts, sent items ect.)?
Like modifying e-mail content (text, subject...) or properties (date, time, recipient...).
The core of the question is: If there is an e-mail in the user's sent items folder and this user did not have access to the Exchange Server (neither physically nor remotely, except for his standard user access), how sure (or probable) ist it, that this e-mail has really been sent on that date and time with exactly that text to exactly those recipients and that it had not been planted there at a later date?
Does it make a difference if that user only has access to his account via Outlook Web App or if he also has access via MS Outlook?
Outlook Web App is just a client so it won't allow you to modify a sent email or fake/import one as that is not a valid task for that client. You could do this at the API level using something like EWS or MAPI but that would require knowledge that most users won't have (but most likly they would have access to do it though). The Mitigation to this is if you have Litigation hold enabled https://technet.microsoft.com/en-us/library/ee861123%28v=exchg.141%29.aspx on the mailbox then any changes they did make to a message would be tracked and you would always be able to see the original version. Also if you looked at the message with a MAPI editor like MFCMapi or OutlookSpy there would be tell tails of somebody trying to fake a message like the Creation time not matching the sent time etc and other properties would most likly give it away.
One thing i would suggest is look at your Message Tracking log as they will tell you exactly what was sent and who is was sent to and the time https://technet.microsoft.com/en-us/library/bb124375%28v=exchg.160%29.aspx while these also aren't immutable it would take an administrative access to the server to modify.
We have written an Outlook Add-in and it appears that when you add user properties to a MailObject while the user is composing it, and you then encrypt and sign it and the message is Sent, the message will end up getting sent as TNEF, despite imploring outlook to do otherwise through various settings and so on as described here: http://www.slipstick.com/problems/outlook-is-sending-winmail-dat-attachments/
So one of our clients has a contact who insists on encrypted communication and therefore our client now has an issue with this contact. Either they cannot use our Add-in to its full potential (having to avoid the functionality that adds those User Properties), or their contact complains about receiving mail with "winmail.dat" attachments.
I have since established a communication with our client's contact, and I am trying to establish what e-mail client they are using, and one thing I'm going to try is see whether they would be open to the idea of moving to another e-mail client that is TNEF capable, even if it's not Outlook. But my Google-Fu is failing me. I've googled "TNEF capable email clients" and many variations thereof "that can use" "able to" ... etc etc etc. Nothing gives me the result I am looking for, a simple list of non-outlook email clients that have native capability for handling TNEF e-mails they receive. Plenty of articles of tools to allow users to decode the winmail.dat attachments manually, sure, but no simple list of natively capable e-mail clients.
If anybody can help me with this one, it would be greatly appreciated.
Eudora used to support TNEF. Otherwise Outlook is the only one to the best of my knowledge.
I am trying to build a control that the user can use to send feedback to developer. I am using email as a delivery method and I leverage sendgrid email service for this. Now I want to know the users email address so I can respond back to the user's concern. I am not sure how to get the user's email in window 10. Any help or pointers please?
I would strongly recommend to use the sharing approach that has been introduced with Windows 8 - instead of writing and maintaining your own mail functionality and trying to access additional user data.
Have a look at the existing and built in e-mail functionalities. They make use of the user's connected mail accounts and the mail app. This way you don't need to worry about handling the message transmission or anything but rather hand the information over to the mail client. This way you also know how to reply back.
And as a bonus, the user can still access their message via the Sent Mails folder :)
There is a specific class for that, the EmailMessageClass (https://msdn.microsoft.com/en-us/library/windows/apps/windows.applicationmodel.email.emailmessage.aspx?cs-save-lang=1&cs-lang=csharp#code-snippet-1) as well as a dedicated guide with code example.
https://msdn.microsoft.com/en-us/library/windows/apps/mt269391.aspx
Essentially you can prepopulate the Mail fields with necessary app information where applicable. The user gets to choose which accounts he wants to send the mail from, but it will open in the mail client.
I have built an app that sends out an SMS using the twilio number(the one assigned to me) when a message is sent I receive the SID number which is inserted into the db, along with some other general information, however I do not know how to connect the received SMS SID to the sent SMS SID that tells the system that user has responded....how does someone connect the outgoing message to what is received?
UPDATE:
Hello Devin, Thanks for the response! however, this does not help me much as I might send lets say one of three different people multiple messages in an hour.
my app is a notification app...basically it is a form that a user fills out with some basic info. one of these fileds they choose is a drop down of three different people(who the message will go to) they send the message. my app then inserts the form data explained above along with the SMSID that is returned by you guys into a DB.
the user(one of the three people descibed above) that was sent the notification above responds to the message, meaning that Twilio hits my "Request URL" and I save all the information that is returned by the user...however, and where the problem actually lies is that the SMSID for that reply is not the same as the SMSID of the sent notification...therefore I have no way to connect the SMS that was sent to the user with their response. I have looked at the cookies option and that is not what I am needing...actually your documentation actually acknowledges this issue but does not offer a solution as seen here under "Application Initiated Conversations"
https://www.twilio.com/blog/2014/07/the-definitive-guide-to-sms-conversation-tracking.html
So if you know of a way around this, I would love to hear it for sure :)
Twilio evangelist here.
The SMS protocol has no concept of a "conversation". Each message sent is unique and has no knowledge of messages sent before or after it. Twilios SMS Sid is simply a unique identifier for an individual message.
The typical way to solve this is to use the To/From phone number pair as the unique identifier of an SMS conversation. When you send your first outbound message, store the To/From phone number in your database. When the user replies Twilio will tell you what number they sent the message to and from and you can use that information to look up the original outbound message in your database.
If a "user" can be involved in several different conversations at once you either need to use a unique phone number for each seperate conversation (allowing you to use the technique above), or you need to have the user include some type of conversation ID in their reply (which you can use as the unique identifier).
You can buy a pool of numbers and as each conversation "ends", recycle the number for a new conversation.
Hope that helps.
So, here's my situation. We have a department that needs the ability to use queues in CRM 4. They also need the ability to reply to e-mails that come to that queue from their department e-mail address. (So that any customer responses will go back to the queue to be handled by agents)
I originally was going to build a JavaScript customization that inserted a checkbox that said "Send From Business Unit". Toggling this would look up their department user based on the e-mail address on the Business Unit. I successfully got this working (as a concept), but found that actually sending triggers the dreaded "CrmCheckPrivilege failed."
Which is good, because that means CRM is actually enforcing security.
So my problem? I have no idea how to replicate this functionality and it's a must have for this customer group. Is there anyway to modify the e-mail after it's already gone through security checks via a plugin? Perhaps a pre-stage send plugin?
I want to be reasonably certain of success before I commit a lot of time to this solution. I'm also open to any other ideas too.
Thanks in advance,
Clif
Well, first, a "CrmPrivilegeCheck failed" can always be fixed by adjusting the user's roles and giving him the appropriate privilege (the privilegeId is always returned in the exception but may not be shown in the particular error dialog you are getting) and level, but this may not be wanted by the department.
A solution we have used is just slightly different from yours: Do not send the mails through another user, but through the queue. Queues can also be eMail senders in MSCRM. The queues should already have the correct eMail addresses set in order to work properly with the eMail router. Set up a way to determine the correct queue (like a field on the systemuser entity or a hardcoded queue name in your JavaScript) and set the from lookup accordingly in your JavaScript. That way the eMails will be sent using the name and address of the queue, so any direct replies will always have that queue as the recipient.