Adding additional store addresses - magento

Question

Magento allows you to set five email addresses in the store admin:
General Contact
Sales Representative
Customer Support
Custom Email 1
Custom Email 2
What do I do if I want more?

Answer 1

You need to create a new module (or extends existing one in local code pool) and add a system.xml file.
Here's a quick example. Lets assume that you'd like to add 'Technical support' and 'HR department' email addresses. Your system.xml file would look like this:
<config>
<sections>
<trans_email>
<groups>
<ident_technical translate="label">
<label>Technical Support</label>
<frontend_type>text</frontend_type>
<sort_order>10</sort_order>
<show_in_default>1</show_in_default>
<show_in_website>1</show_in_website>
<show_in_store>1</show_in_store>
<fields>
<email translate="label">
<label>Sender Email</label>
<frontend_type>text</frontend_type>
<backend_model>adminhtml/system_config_backend_email_address</backend_model>
<validate>validate-email</validate>
<sort_order>2</sort_order>
<show_in_default>1</show_in_default>
<show_in_website>1</show_in_website>
<show_in_store>1</show_in_store>
</email>
<name translate="label">
<label>Sender Name</label>
<frontend_type>text</frontend_type>
<backend_model>adminhtml/system_config_backend_email_sender</backend_model>
<validate>validate-emailSender</validate>
<sort_order>1</sort_order>
<show_in_default>1</show_in_default>
<show_in_website>1</show_in_website>
<show_in_store>1</show_in_store>
</name>
</fields>
</ident_technical>
<ident_hr translate="label">
<label>HR department</label>
<frontend_type>text</frontend_type>
<sort_order>20</sort_order>
<show_in_default>1</show_in_default>
<show_in_website>1</show_in_website>
<show_in_store>1</show_in_store>
<fields>
<email translate="label">
<label>Sender Email</label>
<frontend_type>text</frontend_type>
<backend_model>adminhtml/system_config_backend_email_address</backend_model>
<validate>validate-email</validate>
<sort_order>2</sort_order>
<show_in_default>1</show_in_default>
<show_in_website>1</show_in_website>
<show_in_store>1</show_in_store>
</email>
<name translate="label">
<label>Sender Name</label>
<frontend_type>text</frontend_type>
<backend_model>adminhtml/system_config_backend_email_sender</backend_model>
<validate>validate-emailSender</validate>
<sort_order>1</sort_order>
<show_in_default>1</show_in_default>
<show_in_website>1</show_in_website>
<show_in_store>1</show_in_store>
</name>
</fields>
</ident_hr>
</groups>
</trans_email>
</sections>
</config>
In your code you can get e.g. Technical support data by
Mage::getStoreConfig('trans_email/ident_technical/email');

Answer 2

I found a blog on this. Maybe this is useful
http://www.excellencemagentoblog.com/magento-sending-custom-emails

Answer 3

You can create a new module and create an adminhtml folder in the etc folder. Here, create a system.xml and add the following code:
<config xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:noNamespaceSchemaLocation="urn:magento:module:Magento_Config:etc/system_file.xsd">
<system>
<section id="trans_email" translate="label" type="text" sortOrder="90" showInDefault="1" showInWebsite="1" showInStore="1">
<tab>general</tab>
<group id="ident_custom3" translate="label" type="text" sortOrder="6" showInDefault="1" showInWebsite="1" showInStore="1">
<label>Custom Email 3</label>
<field id="email" translate="label" type="text" sortOrder="2" showInDefault="1" showInWebsite="1" showInStore="1" canRestore="1">
<label>Sender Email</label>
<validate>validate-email</validate>
<backend_model>Magento\Config\Model\Config\Backend\Email\Address</backend_model>
</field>
<field id="name" translate="label" type="text" sortOrder="1" showInDefault="1" showInWebsite="1" showInStore="1" canRestore="1">
<label>Sender Name</label>
<backend_model>Magento\Config\Model\Config\Backend\Email\Sender</backend_model>
<validate>validate-emailSender</validate>
</field>
</group>
</section>
</system>
</config>
This will add a Custom Email 3 section at Stores ->Configurations ->General ->Store Email Addresses.