ORA-01001 invalid cursor - oracle

Question

I have an "ORA-01001 invalid cursor" issue I am not able to solve.
In our production environment, we have three application server and it's pointing the single Database(Oracle 10g).
I am receiving the "ora-01001 invalid cursor" error while calling the following procedure through the jdbc,
Procedure:
CREATE OR REPLACE
PROCEDURE "GET_CUSTOMER_DETAILS"(
p_ACC_NUM IN VARCHAR2 ,
o_PRODUCT_CODE OUT VARCHAR2 ,
o_PRODUCT_TYPE OUT VARCHAR2 ,
o_NATIONALITY OUT VARCHAR2 ,
o_CUSTOMER_CAT OUT VARCHAR2 ,
o_SERVICE_STATUS OUT VARCHAR2 ,
o_CURR_PLAN OUT VARCHAR2 ,
o_ERROR_CODE OUT NUMBER ,
o_ERROR_MSG OUT VARCHAR2 )
AS
v_count INT;
v_accNum VARCHAR2(50);
v_Product_Desc VARCHAR2(50);
v_IPhone_Status VARCHAR2(50);
v_BB_Status VARCHAR2(50);
v_now DATE;
BEGIN
o_CURR_PLAN := 0;
SELECT PRODUCT_DESC,
PRODUCT_NAME,
IPHONE_STATUS,
BB_STATUS,
PARTY_NATIONALITY,
CUSTOMER_CAT,
SERVICE_STATUS,
new_postpaid_flag
INTO v_Product_Desc,
o_PRODUCT_TYPE,
v_IPhone_Status,
v_BB_Status,
o_NATIONALITY,
o_CUSTOMER_CAT,
o_SERVICE_STATUS,
o_CURR_PLAN
FROM tbl_crm_custmaster
WHERE account_number = p_ACC_NUM
AND rownum = 1;
IF (v_Product_Desc = 'WS' AND v_IPhone_Status = 'N' AND v_BB_Status = 'N') THEN
o_PRODUCT_CODE := 'WP'; --General Prepaid
elsif (v_Product_Desc = 'WS' AND v_IPhone_Status = 'N' AND v_BB_Status = 'Y') THEN
o_PRODUCT_CODE := 'WB'; --BlackBerry Prepaid
elsif (v_Product_Desc = 'WS' AND v_IPhone_Status = 'Y' AND v_BB_Status = 'N') THEN
o_PRODUCT_CODE := 'WI'; --IPhone Prepaid
elsif (v_Product_Desc = 'WS' AND v_IPhone_Status = 'Y' AND v_BB_Status = 'Y') THEN
o_PRODUCT_CODE := 'WP'; --General Prepaid
elsif (v_Product_Desc = 'GS' AND v_IPhone_Status = 'N' AND v_BB_Status = 'N') THEN
o_PRODUCT_CODE := 'GP'; --General Postpaid
elsif (v_Product_Desc = 'GS' AND v_IPhone_Status = 'N' AND v_BB_Status = 'Y') THEN
o_PRODUCT_CODE := 'GB'; --BlackBerry Postpaid
elsif (v_Product_Desc = 'GS' AND v_IPhone_Status = 'Y' AND v_BB_Status = 'N') THEN
o_PRODUCT_CODE := 'GI'; --IPhone Postpaid
elsif (v_Product_Desc = 'GS' AND v_IPhone_Status = 'Y' AND v_BB_Status = 'Y') THEN
o_PRODUCT_CODE := 'GP'; --General Postpaid
elsif (v_Product_Desc = '2P' OR v_Product_Desc = '3P') THEN
o_PRODUCT_CODE := 'EL'; --Landline associated with E-Life
elsif (v_Product_Desc = 'VO') THEN
o_PRODUCT_CODE := 'GL'; --Landline Postpaid
elsif (v_Product_Desc = 'FN') THEN
o_PRODUCT_CODE := 'WL'; --Landline Prepaid
elsif (v_Product_Desc = 'HI') THEN
o_PRODUCT_CODE := 'IN'; --Landline Prepaid
elsif (v_Product_Desc = 'EV') THEN
o_PRODUCT_CODE := 'EV'; --Landline Prepaid
END IF;
o_ERROR_CODE := 0;
o_ERROR_MSG := 'SUCCESS';
EXCEPTION
WHEN NO_DATA_FOUND THEN
o_ERROR_CODE := -1;
o_ERROR_MSG := 'NO REOCRDS FOUND';
WHEN OTHERS THEN
o_ERROR_CODE := SQLCODE;
o_ERROR_MSG := SQLERRM;
END;
Java Code 1:
public void requestBegin(SCESession mySession) {
// TODO Auto-generated method stub
ITraceInfo trace = mySession.getTraceOutput();
UserDetails userDetails = (UserDetails) mySession.getProperty(EtisalatConstants.USER_DETAILS);
CallDetailsBean detailsBean=(CallDetailsBean) mySession.getProperty(EtisalatConstants.CALLER_DETAILS_BEAN_OBJECT);
DwhEtisalatMethods etisalatMethods=null;
HashMap<String, String> response = new HashMap<String, String>();
String hostErrResponse = "", hostErrCode = "";
EtaDbImpl dao = null;
try{
//Host Reporting Start Details
etisalatMethods=new DwhEtisalatMethods();
etisalatMethods.HostStartDetails(mySession, CommonMethod.generateUniqueId(), LoggingConstants.GET_CALLER_DETAILS_CRM, LoggingConstants.NOT_APPLICABLE, LoggingConstants.DATABASE);
dao = new EtaDbImpl();
response = dao.getCustomerDetails(userDetails.getPhoneNumber(), mySession);
trace.writeln(ITraceInfo.TRACE_LEVEL_DEBUG,"DB Success:");
hostErrCode = response.get(EtisalatDbConstants.ERROR_CODE);
hostErrResponse = response.get(EtisalatDbConstants.ERROR_MSG);
trace.writeln(ITraceInfo.TRACE_LEVEL_DEBUG,"ERROR_CODE:"+hostErrCode);
trace.writeln(ITraceInfo.TRACE_LEVEL_DEBUG,"ERROR_Response:"+hostErrResponse);
if(hostErrResponse.equalsIgnoreCase(EtisalatDbConstants.DB_SUCCESS_MSG) || hostErrCode.equalsIgnoreCase(EtisalatDbConstants.DB_SUCCESS_CODE)){
userDetails.setAccountNumber(response.get(EtisalatDbConstants.ACCOUNT_NUMBER));
//userDetails.setPhoneNumber(response.get(EtisalatDbConstants.PHONE_NUMBER));
userDetails.setProductType(response.get(EtisalatDbConstants.PRODUCT_TYPE));
userDetails.setProductCode(response.get(EtisalatDbConstants.PROD_CODE));
userDetails.setNationality(response.get(EtisalatDbConstants.NATIONALITY));
userDetails.setCustomerCategory(response.get(EtisalatDbConstants.CUSTOMER_CAT));
userDetails.setCurrPlan(response.get(EtisalatDbConstants.CURR_PLAN));
userDetails.setServiceStatus(response.get(EtisalatDbConstants.SERVICE_STATUS));
//Set in Project variable
mySession.getVariableField(IProjectVariables.APP_VARIABLES, IProjectVariables.APP_VARIABLES_FIELD_ACCOUNT_NO).setValue(userDetails.getAccountNumber());
mySession.getVariableField(IProjectVariables.APP_VARIABLES, IProjectVariables.APP_VARIABLES_FIELD_PRODUCT_CODE).setValue(userDetails.getProductCode());
mySession.getVariableField(IProjectVariables.APP_VARIABLES, IProjectVariables.APP_VARIABLES_FIELD_PRODUCT_TYPE).setValue(userDetails.getProductType());
mySession.getVariableField(IProjectVariables.GET_CRMCUST_MASTER, IProjectVariables.GET_CRMCUST_MASTER_FIELD_ACCT_NO).setValue(userDetails.getAccountNumber());
mySession.getVariableField(IProjectVariables.GET_CRMCUST_MASTER, IProjectVariables.GET_CRMCUST_MASTER_FIELD_CUSTOMER_CATEGORY).setValue(userDetails.getCustomerCategory());
mySession.getVariableField(IProjectVariables.GET_CRMCUST_MASTER, IProjectVariables.GET_CRMCUST_MASTER_FIELD_NATIONALITY).setValue(userDetails.getNationality());
mySession.getVariableField(IProjectVariables.GET_CRMCUST_MASTER, IProjectVariables.GET_CRMCUST_MASTER_FIELD_PRODUCT_CODE).setValue(userDetails.getProductCode());
mySession.getVariableField(IProjectVariables.GET_CRMCUST_MASTER, IProjectVariables.GET_CRMCUST_MASTER_FIELD_PRODUCT_TYPE).setValue(userDetails.getProductType());
mySession.getVariableField(IProjectVariables.GET_CRMCUST_MASTER, IProjectVariables.GET_CRMCUST_MASTER_FIELD_SERVICE_STATUS).setValue(userDetails.getServiceStatus());
mySession.getVariableField(IProjectVariables.GET_CRMCUST_MASTER, IProjectVariables.GET_CRMCUST_MASTER_FIELD_CURR_PLAN).setValue(userDetails.getCurrPlan());
detailsBean.setAuthenticated_Type(userDetails.getProductType());
detailsBean.setAuthenticated_number(userDetails.getAccountNumber());
mySession.getVariableField(IProjectVariables.FLAGS, IProjectVariables.FLAGS_FIELD_HOSTSERVICE_STATUS).setValue(EtisalatConstants.YES);
detailsBean.setCaller_authenticated(EtisalatConstants.REPORT_YES);
//Setting the customer segment for reporting purpose
detailsBean.setCustomer_segment(userDetails.getCustomerSegment());
//Setting the available products for the caller
//detailsBean.setProduct_category(userDetails.getProductType());
detailsBean.setProduct_category(userDetails.getProductCode());
detailsBean.setAccount_number(userDetails.getAccountNumber());
detailsBean.setAuthenticated_number(userDetails.getAccountNumber());
detailsBean.setAuthenticated_Type("AUTO");
}else if(hostErrResponse.equalsIgnoreCase(EtisalatDbConstants.DB_NO_REC_MSG) || hostErrCode.equalsIgnoreCase(EtisalatDbConstants.DB_NO_REC_CODE)){
mySession.getVariableField(IProjectVariables.FLAGS, IProjectVariables.FLAGS_FIELD_HOSTSERVICE_STATUS).setValue(EtisalatConstants.NO);
trace.writeln(ITraceInfo.TRACE_LEVEL_ERROR, "No Record Found for the account_number of '"+userDetails.getPhoneNumber()+"'");
}else{
throw new Exception(hostErrResponse); //Line No: 185
}
}catch (Exception e) {
// TODO Auto-generated catch block
detailsBean.setCall_end_reason(EtisalatConstants.CALLEND_REASON_DBDOWN);
mySession.getVariableField(IProjectVariables.FLAGS, IProjectVariables.FLAGS_FIELD_HOSTSERVICE_STATUS).setValue(EtisalatConstants.NO);
trace.writeln(ITraceInfo.TRACE_LEVEL_ERROR, "Exception : There is an issue while getting customer details "+e);
e.printStackTrace();
}finally{
mySession.setProperty(EtisalatConstants.USER_DETAILS, userDetails);
mySession.setProperty(EtisalatConstants.CALLER_DETAILS_BEAN_OBJECT, detailsBean);
//Host Reporting End Details
etisalatMethods.HostEndDetails(mySession, LoggingConstants.NOT_APPLICABLE, LoggingConstants.NOT_APPLICABLE, LoggingConstants.NOT_APPLICABLE, hostErrResponse, LoggingConstants.NOT_APPLICABLE);
response = null;
etisalatMethods=null;
hostErrResponse = null;
detailsBean = null;
trace = null;
userDetails = null;
dao = null;
}
super.requestBegin(mySession);
}
Java Code 2:
public HashMap<String, String> getCustomerDetails(String acctNo, SCESession mySession){
ITraceInfo trace = mySession.getTraceOutput();
dataSource = (BasicDataSource)mySession.getProperty(DATASRC_IVR_DB);
HashMap<String, String> returnhash = new HashMap<String, String>();
//trace.writeln(ITraceInfo.TRACE_LEVEL_INFO, "Account number :"+acctNo.substring(acctNo.length()-4) );
try
{
//logger.debug(callId+" The input is:"+hm);
start=System.currentTimeMillis();
trace.writeln(ITraceInfo.TRACE_LEVEL_INFO, "Start Time of GET_CUSTOMER_DETAILS="+start);
con=dataSource.getConnection();
trace.writeln(ITraceInfo.TRACE_LEVEL_INFO, "Data source connection established");
proc = con.prepareCall("{ call GET_CUSTOMER_DETAILS(?, ?, ?, ?, ?, ?, ?, ?, ?) }");
if(acctNo !=null && !acctNo.trim().isEmpty()){
proc.setString(1, acctNo);
}else{
proc.setNull(1, OracleTypes.VARCHAR);
}
proc.registerOutParameter(2, Types.VARCHAR);
proc.registerOutParameter(3, Types.VARCHAR);
proc.registerOutParameter(4, Types.VARCHAR);
proc.registerOutParameter(5, Types.VARCHAR);
proc.registerOutParameter(6, Types.VARCHAR);
proc.registerOutParameter(7, Types.VARCHAR);
proc.registerOutParameter(8, Types.INTEGER);
proc.registerOutParameter(9, Types.VARCHAR);
try {
if(!QueryTimeout.equalsIgnoreCase(NO))
proc.setQueryTimeout(Integer.parseInt(QueryTimeout));
else
proc.setQueryTimeout(_2s);
} catch (NumberFormatException e) {
proc.setQueryTimeout(_2s);
}
trace.writeln(ITraceInfo.TRACE_LEVEL_DEBUG,"Time out="+QueryTimeout);
proc.execute();
returnhash.put(ERROR_CODE, proc.getString(8));
returnhash.put(ERROR_MSG, proc.getString(9));
if(returnhash.get(ERROR_MSG).equalsIgnoreCase(DB_SUCCESS_MSG) || returnhash.get(ERROR_CODE).equalsIgnoreCase(DB_SUCCESS_CODE)){
returnhash.put(ACCOUNT_NUMBER, acctNo);
//returnhash.put(PHONE_NUMBER, rs.getString(2));
returnhash.put(PROD_CODE, proc.getString(2));
returnhash.put(PRODUCT_TYPE, proc.getString(3));
returnhash.put(NATIONALITY, proc.getString(4));
returnhash.put(CUSTOMER_CAT, proc.getString(5));
returnhash.put(SERVICE_STATUS, proc.getString(6));
returnhash.put(CURR_PLAN, proc.getString(7));
trace.writeln(ITraceInfo.TRACE_LEVEL_INFO,ACCOUNT_NUMBER+":"+ acctNo);
trace.writeln(ITraceInfo.TRACE_LEVEL_INFO,PROD_CODE+":" + proc.getString(2));
trace.writeln(ITraceInfo.TRACE_LEVEL_INFO,PRODUCT_TYPE+":" + proc.getString(3));
trace.writeln(ITraceInfo.TRACE_LEVEL_INFO,NATIONALITY+":" + proc.getString(4));
trace.writeln(ITraceInfo.TRACE_LEVEL_INFO,CUSTOMER_CAT+":" + proc.getString(5));
trace.writeln(ITraceInfo.TRACE_LEVEL_INFO,SERVICE_STATUS+":" + proc.getString(6));
trace.writeln(ITraceInfo.TRACE_LEVEL_INFO,CURR_PLAN+":" + proc.getString(7));
trace.writeln(ITraceInfo.TRACE_LEVEL_INFO,ERROR_CODE+":"+proc.getString(8));
trace.writeln(ITraceInfo.TRACE_LEVEL_INFO,ERROR_MSG+":"+proc.getString(9));
}else{
trace.writeln(ITraceInfo.TRACE_LEVEL_DEBUG, "No records found");
}
end=System.currentTimeMillis();
trace.writeln(ITraceInfo.TRACE_LEVEL_INFO, "end Time of GET_CUSTOMER_DETAILS="+end);
trace.writeln(ITraceInfo.TRACE_LEVEL_INFO, "Total Time of GET_CUSTOMER_DETAILS="+(end-start)+"ms");
}
catch (SQLException e)
{
returnhash.put(ERROR_CODE, "03");
returnhash.put(ERROR_MSG, e.getMessage());
trace.writeln(ITraceInfo.TRACE_LEVEL_ERROR, "SQL Exception"+e);
e.printStackTrace();
}
finally{
try{
closeResult(rs);
closeCallableStmt(proc);
closeConnection(con);
}catch(SQLException e){
returnhash.put(ERROR_CODE, "03");
returnhash.put(ERROR_MSG, e.getMessage());
trace.writeln(ITraceInfo.TRACE_LEVEL_ERROR, "SQL Exception while closing the Connection "+e);
}
if(trace != null){
trace = null;
}
if(dataSource != null){
dataSource = null;
}
}
return returnhash;
}
Java code 1 method calls the Java Code 2 method.
In java Code 1, i'm processing the data what is received from the oracle.
In java code 2, i'm calling stored procedure.
I handled the sql exception in the procedure level. If any error in the procedure, the procedure returns the oracle error code and error message as a parameter. In the java Code 2, i'm receiving the oracle error code(1001) and store that in the hashmap, after that i'm checking whether the error code is equal to 0(success).So,it prints no reocrd log. In the java Code 1, i'm receiving the hashmap. From the hashmap,i take out the error code value. if the error code is not equavalent to 0 or -1, then i'm throwing the exception what i received from the oracle(printed in trace log and stack trace log).
Trace Log
12/06/2013 06:26:35:063 INFO - EC2E4987556A7FF7DA6DEE8EEE9843FC.jvm2:/ETA_MAIN : Start Time of GET_CUSTOMER_DETAILS=1371003995063
12/06/2013 06:26:35:065 INFO - EC2E4987556A7FF7DA6DEE8EEE9843FC.jvm2:/ETA_MAIN : Data source connection established
12/06/2013 06:26:35:065 DEBUG - EC2E4987556A7FF7DA6DEE8EEE9843FC.jvm2:/ETA_MAIN : Time out=2
12/06/2013 06:26:35:067 DEBUG - EC2E4987556A7FF7DA6DEE8EEE9843FC.jvm2:/ETA_MAIN : No records found
12/06/2013 06:26:35:067 INFO - EC2E4987556A7FF7DA6DEE8EEE9843FC.jvm2:/ETA_MAIN : end Time of GET_CUSTOMER_DETAILS=1371003995067
12/06/2013 06:26:35:067 INFO - EC2E4987556A7FF7DA6DEE8EEE9843FC.jvm2:/ETA_MAIN : Total Time of GET_CUSTOMER_DETAILS=4ms
12/06/2013 06:26:35:067 DEBUG - EC2E4987556A7FF7DA6DEE8EEE9843FC.jvm2:/ETA_MAIN : DB Success:
12/06/2013 06:26:35:067 DEBUG - EC2E4987556A7FF7DA6DEE8EEE9843FC.jvm2:/ETA_MAIN : ERROR_CODE:-1001
12/06/2013 06:26:35:067 DEBUG - EC2E4987556A7FF7DA6DEE8EEE9843FC.jvm2:/ETA_MAIN : ERROR_Response:ORA-01001: invalid cursor
12/06/2013 06:26:35:067 ERROR - EC2E4987556A7FF7DA6DEE8EEE9843FC.jvm2:/ETA_MAIN : Exception : There is an issue while getting customer details java.lang.Exception: ORA-01001: invalid cursor
Stack Trace Log:
java.lang.Exception: ORA-01001: invalid cursor
at flow.DB_GetCRM_CustMaster.requestBegin(DB_GetCRM_CustMaster.java:185)
at com.avaya.sce.runtime.AppServlet.processRequest(AppServlet.java:81)
at com.avaya.sce.runtime.SCEServlet.requestHandler(SCEServlet.java:282)
at com.avaya.sce.runtime.SCEServlet.doPost(SCEServlet.java:189)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:637)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:630)
at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:436)
at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:374)
at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:302)
at com.avaya.sce.runtime.SCEServlet.forward(SCEServlet.java:1303)
at com.avaya.sce.runtime.Data.evaluateActions(Data.java:211)
at flow.DB_GetCallerProfileDetails.executeDataActions(DB_GetCallerProfileDetails.java:94)
I couldn't reproduce this issue in SQLPlus, it only happens from jdbc calls from the application server 2 and application server 3, and repeating the same call usually works (but sometimes fails couple of times before succeeding). I have not used any cursor in the procedure. Please help me on this issue.

Answer 1

Maybe types are incorrect.. can You change signature to something like that:
CREATE OR REPLACE PROCEDURE "GET_CUSTOMER_DETAILS"(
p_ACC_NUM IN VARCHAR2 ,
o_PRODUCT_CODE OUT VARCHAR2 ,
o_PRODUCT_TYPE OUT tbl_crm_custmaster.PRODUCT_NAME%type,
o_NATIONALITY OUT tbl_crm_custmaster.PARTY_NATIONALITY%type ,
o_CUSTOMER_CAT OUT tbl_crm_custmaster.CUSTOMER_CAT%type ,
o_SERVICE_STATUS OUT tbl_crm_custmaster.SERVICE_STATUS%type ,
o_CURR_PLAN OUT tbl_crm_custmaster.new_postpaid_flag%type,
o_ERROR_CODE OUT NUMBER ,
o_ERROR_MSG OUT VARCHAR2 ) AS
v_count INT;
v_accNum VARCHAR2(50);
v_Product_Desc tbl_crm_custmaster.PRODUCT_DESC%type,
v_IPhone_Status tbl_crm_custmaster.IPHONE_STATUS%type;
v_BB_Status tbl_crm_custmaster.BB_STATUS%type;
v_now DATE;