Magento - Add comments to product reviews - magento

On our e-commerce site, we get a lot of product reviews from people who had problems with our products. Many of these problems could be resolved by our customer service call center. I would like to know if there's a way to write a response to a customer's review so we can help customers troubleshoot, show off our company's excellent customer service skills, and negate some of the bad reviews on the site. These comments should show up on the front-end with the reviews, and only certain admin users should be allowed to submit a comment. Does anyone know of an extension or any other way to accomplish this?

In magento there is a feature of giving review to the product,Which is not showing unless or until the admin approve the review from admin side catelog-> Reviews and Rating -> Customer Reviews -> Pending Reviews so it will show the list of review given by customer to that particular products so based on that you can able to get an idea about the reviews of customer regarding that products.
let me know if any queries still there

Late on this, however this might helpful to others: there is an extension that does exactly this on Codecanyon: Product Review Comments

Related

Make picture not accessabel

New laws forces us NOT to show pictures in our shop.
I need some way to find a secure folder, so that only buyers in our shop see the picture.
To prefend google to find them, i can make a robot disallow in htacces.
How can i make/find any script that only the picture from a product shows up if customers had send in the order and paid for?...or if they are in our domain on the product page? I have no ideas where to start. I was thinking about publishing a picture in cgi-bin with a login-passw acces on request. The law is from Brussel and will hit us as of januari (everyone with smokestuff and e-cigarettes)
Thank you, i understand. The only way then is indeed user pass and login. Will search for that. The product is legal in 145 countries. Customers needs to have an option to see what they buy, however tobacco gets difficult. In this case its then a server setting script or login script for shared server Apache and not for stackoverflow. However i was hoping someone could point me out in more options then only user authentication. But then it is indeed difficult because its a shopping cart.....lol
Thnx anyway.

Product synchronization in yahoo auction japan

I have a ecommerce app in laravel from where i want to add/edit/update/delete product in http://auctions.yahoo.com. I have searched their api http://developer.yahoo.co.jp/webapi/auctions/ but no luck. So my question is anybody has idea of product synchronization in yahoo auction if yes then please help me answering your experience. Thankyou.
There are some APIs not listed there(e.g. add item). Those API requires individual contract with YahooJapan, and those contracts are open only to the corporate at this moment. Once you made the contract with them, they will disclose all the necessary documents for you.

Magento marketplace with vendor payment

I'm using marketplace extension from magentoconnect in my store. This extension is really good and works exactly what i needed it to do but there is 1 particular requirement I need which it doesn't provide.
For vendors, I want payments of each product sale to go directly to vendor's account ( through their credit card etc which they need to add before their product becomes visible ) and commission amount ( some percentage which is set by marketplace through admin panel ) to go to site owner's account. I know there is paypal adaptive payment add-on available with this extension but I don't want to use paypal due to some reasons.
I have tried to create my own module which will gather vendor's payment method after their login and will verify it if their credentials are working or not. But i'm confused as to which approach should i use to get their order payment to go directly in vendor's account and commission in site owner's account right away.
Also, i want to use authorize.net to charge clients as stripe does not support a lot of countries.
Any help in right direction is very much appreciated. I need a solution as to how i can implement it. I can customize or create my own module if needed be for this particular case, but i need to know which is a better approach or what will be close to magento way of doing stuff.
Sorry for my bad english.
Thanks In Advance
Ab.M
Hi Regarding Paypal adaptive payment this thread will help https://www.paypal-community.com/t5/About-Payments/Adaptive-Payments-for-Magento-marketplace/td-p/968101
as authorize.net does not provide marketplace api like stripe or paypal provides so it wouldnt be possible in this way .
PS - we are not self promoting our plugin or product , as user asked the questions specifically about our product that why i have added extension link with images and screenshot

How to redeem credit points assigned to the customer in magento

I have a requirement where I want credit points to be used by the customer for future purchases. I have issued credit points to a customer account using Admin on my testing server but I cannot redeem those points using the customer account...
I have found some extensions that say they provide this functionality but I dont wanna pay for something which maybe inbuilt in magento.
Please guide, google doesn't seem to have any answers on this one...
I do not believe that this is a built in feature of Magento. I've had to do a ton of research on this - and it appears that plugins had to be made to make this possible.
One specifically that we found is: Customer Credit Extension
It seems to cover everything you need to do. Good luck!

Magento: Making an "unpaid" payment method which then gets paid gradually over several payments [closed]

As it currently stands, this question is not a good fit for our Q&A format. We expect answers to be supported by facts, references, or expertise, but this question will likely solicit debate, arguments, polling, or extended discussion. If you feel that this question can be improved and possibly reopened, visit the help center for guidance.
Closed 9 years ago.
we would really appreciate some help with issue or if not, some advice on how we can contact the Magento team or any professional in customizing Magento to achieve it.
A client we are trying to develop a cart for has some really customized requirements for their cart regarding the payment of orders. Basically, what they need is as follows:
The cart needs to have a special payment method which is "Net 30 terms". This payment method would not actually capture or process any payment, but it would create the order as a credit to the customer, which would then be paid within 30 days.
So far up until this point we have been able to implement this reasonably well with the Purchase Order Management module found at http://www.emjainteractive.com/magento-extensions/magento-purchase-order-management-accounts-receivables-module.html
However, at this point the client has said that they also want to be able to go into the admin and make payments from the back end on these unpaid orders, and have the cart process those payments and track them for each order. The payments would also be able to be partial payments, so the customer can pay them down over a period of time instead of having to pay all at once.
The Purchase Order module does not let you do this; it needs you to handle the payments yourself outside of Magento and then lets you go in and mark them as Paid when you've received the payment. Meanwhile our client wants to handle all the partial payments for each order right on the cart itself.
So basically, the functionality would be like this: The cart admin goes into the cart and pulls up an order, the order says "$200 still unpaid on this order"; the admin can then click a "Apply payment" button, where he or she can then insert an amount, for example "$50" and enter the credit card details and have the payment be processed just as if the order was being placed (but without creating any new order). After this, when the same order is viewed again, it would say "$150 still unpaid on this order" and show the payment information of all payments made on this order so far.
Further, the client wants this functionality not only on the admin end, but they want the customers to be able to log into their account from the front end of the cart and see their own orders with unpaid balances, and apply any partial payments and do all the same things described above on any of the orders from their account page on the front end.
We have looked far and wide for any kind of plugin or module for Magento with this function but we have come up empty. I would appreciate any kind of ideas, modules, quotes, anything, either paid or not paid, that might help us achieve this functionality. We are willing to hire comsultants and/or developers for this but do not know where to go or who to approach. Thank you.
This answer might be a little late for the original poster but I'll make a suggestion anyway for others finding this post relevant to them today.
Jon's answer above causes issues from an accounting perspective. When you modify an order in Magento it will create a new order each time you modify it. Reconciling these orders is a pain and most accountants would suggest you not do this.
The only "flexible" payment option I can recommend is a subscription model type of solution. If you can get the customer to agree at the time of purchase to a payment schedule then this could be possible. There are a few subscription based modules out there for Magento or you can write your own and use PayPal to manage the scheduled payments. If a payment schedule solution sounds like it would work in your situation search for subscription modules and go down that road.
If you are looking for an end-user invoicing an account management tool I would suggest you look at using a different tool to do this. FreshBooks can work along side Magento but it does require manual intervention. I would also suggest you look at some CRM solutions to see if those tools could integrate with Magento.
Hopefully my ramblings can help someone out there :)
A site I worked on was using authorize. He said the payment was not processed until he went in and OK'd it. He had access to the last 3 digits etc, and could re charge, and charge any amount he wanted, or not charge at all.
I didnt pay close attention to all your details, but it seems if this works for you, you would be able to do what you want, if it is not such a clean way to do it
After months of search I was forced to conclude that there is no answer to this. We were forced to simply explain to the client that this was not possible.

Resources