Recently we've updated from Magento 1.6 to Magento 1.8. Since we're running Magento 1.8, Magento will no longer automatically send emails regarding orders. If we force this through Sales => Orders and then the "Send email"-button it's working fine.
All other email functions such as new account, lost password etc are working fine as well.
I've found lots of people with the same error I am experiencing, but have not found a working solution yet.
Thanks!
Sounds like you need to configure your sales emails in System => Configuration => Sales Emails
Related
I have an e-commerce platform but recently customers have difficulty check out from the website. When customers proceed to enter payment method credit card, the page just shows loading sign and nothing went through. Checked the back and no error log shows...
I am using Magento 2.2.3, connecting to Braintree.
We recently installed Nosto, and disabled it afterward thinking it might be the cause... any suggestion?
Our Magento EE, I must enphasize Enterprise because I've come across a couple of solutions for this same problem but for Magento CE. Magento EE doesn't have core_email_queue_recipients table.
So our Magento is multi-sites and specifically 2 sites, one ebay and the other Amazon connected through M2EPro are having problem.
Ebay site is sending the order confirmation to the right customer as well as to another ebay customer totally unrelated which is horrible.
Amazon site is sending order confirmations to the right customers but sending twice which is not so bad but still.
It did started to happen after we connect a second ebay account under another website/store through m2epro and also our site crashed a few times around this same moment. The new ebay account has already been removed but problem continues.
M2EPro support just don't care, they say it's not related to us and period.
Our 2 other websites which are traded through the platform are fine.
Any ideas?
Thanks a lot!
Ive built 2 websites using opencart 2 (many more on Opencart 1) and both are setup to take Sagepay Server payments, But its now come to light that both sites Sagepay payments are failing when Sagepay tries to talk back to opencart to give the green light. This means no failure email notification is sent to the store owner, and the sale is cancelled at Sagepay? as you can imagine both store owners are not happy. I contacted Sagepay to see what was happening and they told me the payments were failing with the below Error, but as far as Sagepay was concerned the payments had passed all tests, but because the calling website could not send the correct response back to Sagepay, they had to cancel the transactions!
Looking at how Sagepay works, it seams sagepay returns autorisation to Opencart and then opencart has to say whether its going to accept the payment based upon what is being sent, and it seams this is where opencart 2 is failing to respond correctly?
Is this yet another OC2 bug?
Has anyone come across this and how do I put this right
One site is on OC 2.0.2.0 and the other one is 2.0.3.1
Everything is setup correctly in payment module and IP Address logged with sagepay etc.., its just a problem after payment authorisation.
Transaction completed but Vendor systems returned INVALID or ERROR in
response to notification POST. Transaction CANCELLED by the Vendor.
This is a really big problem, and not sure how to go about fixing this, as Opencart 2 is meant to be able to take sagepay payments out of the box, once a few settings are added in the admin section, but it seams its not setup correctly to do so.. I cant believe no one else has come across this?
I used the built in sage pay debug option which told me it was a MD5 Hash mismatch, after further digging and reading the official Sage pay Server docs, there was a notice in Bold Red, stating to ensure the Vendor name was supplied all in lower case, mine was in title case in the admin section. It looks like the creator of Opencart 2 has over looked this, I simply used php`s strtolower function before the MD5 comparison in the sagepay_server.php controller file to convert the vendor name to lowercase. Of course this could be avoided by entering the vendor name in the sage pay server admin section as lower case. But seeing as there is no note when entering this, opencart should convert the vendor name to lowercase as I have done to ensure no possibility of this error.
I'm using M2Epro in a Magento site. When syncing the Amazon Orders to Magento store, it creates the orders and products correctly but the Amazon Fee always shows 0 (Zero) in the Order details in Magento.
I have created screenshots to describe the issue more clearly:
See the Amazon Orders import log
Amazon orders are imported and Magento orders created with similar info. Note the Order #, Magento Order #. An equivalent Magento Order is created for each Amazon order.
See the details of the Amazon Order .
See the details of the Magento Order counterpart of the Amazon order . Note the Amazon fee shows 0 but the actual fee is not 0. We have to update it with real value
I appreciate your help.
As far as I'm aware this is not possible and can only be found in your monthly reconciliation report from Amazon. However as M2EPro is a 3rd party extension. This question would be better asked via their support channels.
Even if your a 3rd party provider you should be able to tap into the Amazon data feed via API and get access to the fees the same way you do it with PayPal/eBay. We have used several 3rd party providers over the years and its never been an issue. This is something M2E should put on the wishlist for future improvements for sure.
I am trying to integrate ICICI Payseal gateway with Magento. I have successfully tested the payment gateway with test file. But I am not getting the how to make it live as I am not able to see it on checkout page , also not in admin section. Can someone help me out.
A payment module will be displayed on checkout if it meets certain criterias:
1. It should be active.
2. It should be available for website or store where you are testing.
3. It should be available for zone the customer is from.
Plus there are few more criteria that will depend on what all configuration related controls exist.
You will have to develop a complete module with the provided files by ICICI bank, they provide a code in core php which will work perfectly fine.