How to make european site load faster in Asia? - hosting

I've got some client who is located in Thailand (Bangkok and Pattaya, ISP True Internet) and our saas is located in Germany (hetzner.de). Time to time they've got issues that system is unavailable (happend 2 times, actually, but it was few hours). But even when it is available - server's got long ping. Problem is in network routes. Obviously it is too long.
So the question is:
Is there any kind of service which can make our service working faster in Asia without moving a server?

Internet routing is not a fixed process set in stone. When you send data, usually not the fastest, but the cheapest route is choosen. Generally, the rule of thumb is the more you pay for routing, the faster it gets. The problem here usually is that most people don't even know that you can change how your data is routed.
Companies which can help you here operate so called Content Deliver Networks (CDN). Suggesting individual companies here would be out of scope for stackoverflow. Googling for the above term will help you.
You can make contracts with these network operating companies and they will transmit your data over a faster route or at higher priority. This is a very standard solution for many websites which need to be accessible at good speed from different continents.

Related

how to test hosting companies's speed for our webpages / web app?

Before we sign up for any hosting company to host our app or pages, i think it probably is good to find out the speed so that if it is too slow, we may as well pay a little more to find a better place to put our app. the question is, is there a way to find out some sites that a hosting company is hosting and what is the best way to test the speed of the site? (is using "ab" command one of the best methods?)
Check out this blog http://www.joelonsoftware.com/backIssues-2009-02.html from Joel on Software about http://www.akamai.com/
It details your packet are routed to a Akamai node and then from there go to the fast lane to the nearest Akamai exit before the end point.
I don't think that you can generally find out the speed of a site as that is a function of the route to your site and how that route is set up. If a provider has a route to Toledo before routing to the next town the speed may appear slow even if they are running the fastest type of link.
Netcraft monitors hosting providers and can provide this type of information, but I'm not sure it's all that important. If your testing individual sites there may be other bottle necks that may not necessarily affect you.

What are the reasons for a "simple" website not to choose Cloud Based Hosting?

I have been doing some catching up lately by reading about cloud hosting.
For a client that has about the same characteristics as StackOverflow (Windows stack, same amount of visitors), I need to set up a hosting environment. Stackoverflow went from renting to buying.
The question is why didn't they choose cloud hosting?
Since Stackoverflow doesn't use any weird stuff that needs to run on a dedicated server and supposedly cloud hosting is 'the' solution, why not use it?
By getting answers to this question I hope to be able to make a weighted decision myself.
I honestly do not know why SO runs like it does, on privately owned servers.
However, I can assume why a website would prefer this:
Maintainability - when things DO go wrong, you want to be hands-on on the problem, and solve it as quickly as possible, without needing to count on some third-party. Of course the downside is that you need to be available 24/7 to handle these problems.
Scalability - Cloud hosting (or any external hosting, for that matter) is very convenient for a small to medium-sized site. And most of the hosting providers today do give you the option to start small (shared hosting for example) and grow to private servers/VPN/etc... But if you truly believe you will need that extra growth space, you might want to count only on your own infrastructure.
Full Control - with your own servers, you are never bound to any restrictions or limitations a hosting service might impose on you. Run whatever you want, hog your CPU or your RAM, whatever. It's your server. Many hosting providers do not give you this freedom (unless you pay up, of course :) )
Again, this is a cost-effectiveness issue, and each business will handle it differently.
I think this might be a big reason why:
Cloud databases are typically more
limited in functionality than their
local counterparts. App Engine returns
up to 1000 results. SimpleDB times out
within 5 seconds. Joining records from
two tables in a single query breaks
databases optimized for scale. App
Engine offers specialized storage and
query types such as geographical
coordinates.
The database layer of a cloud instance
can be abstracted as a separate
best-of-breed layer within a cloud
stack but developers are most likely
to use the local solution for both its
speed and simplicity.
From Niall Kennedy
Obviously I cannot say for StackOverflow, but I have a few clients that went the "cloud hosting" route. All of which are now frantically trying to get off of the cloud.
In a lot of cases, it just isn't 100% there yet. Limitations in user tracking (passing of requestor's IP address), fluctuating performance due to other load on the cloud, and unknown usage number are just a few of the issues that have came up.
From what I've seen (and this is just based on reading various blogged stories) most of the time the dollar-costs of cloud hosting just don't work out, especially given a little bit of planning or analysis. It's only really valuable for somebody who expects highly fluctuating traffic which defies prediction, or seasonal bursts. I guess in it's infancy it's just not quite competitive enough.
IIRC Jeff and Joel said (in one of the podcasts) that they did actually run the numbers and it didn't work out cloud-favouring.
I think Jeff said in one of the Podcasts that he wanted to learn a lot of things about hosting, and generally has fun doing it. Some headaches aside (see the SO blog), I think it's a great learning experience.
Cloud computing definitely has it's advantages as many of the other answers have noted, but sometimes you just want to be able to control every bit of your server.
I looked into it once for quite a small site. Running a small Amazon instance for a year would cost around £700 + bandwidth costs + S3 storage costs. VPS hosting with similar specs and a decent bandwidth allowance chucked in is around £500. So I think cost has a lot to do with it unless you are going to have fluctuating traffic and lots of it!
I'm sure someone from SO will answer it but "Isn't just more hassle"? Old school hosting is still cheap and unless you got big scalability problems why would you do cloud hosting?

mosso versus gogrid which is better?

I have reasonable experience to manage my own server, so gogrid style management is not a problem. But seems mosso is a tag cheaper somewhat- except the very difficult to access compute cycles terms. Anyone could share about this would be very welcomed.
Well, even at the current moment as correct answer is marked GoGrid choice, I think I need to share my experience with GoGrid.
It's been several weeks after we broke our commitment with them and I think I'm pretty calm now to write cons for them.
1) Images. We were trying to use Windows 2008 images and those were pretty old. To be up to date, you need to install 80+ updates and that takes a while. But that's not the worst thing. Worst thing is, that default image hdd size is 20gb and that was not enough to complete windows updating, at least in automatic way (not talking about installing additional software). There's no way to increase image size, so you need to make all kinds of workarounds (for example disable virtual memory, when installing).
2) Support. It's not fanatic. I would call it robotic. Although live chat is working, at least we were unable to solve by live chat most of the problems, because live chat support personel would always forward request to upper level, which is not accessible through live chat. Another thing is, that as I understood, engineers, that have real knowledge and access to infrastructure don't work at night and in weekends (I was working from Europe, so I had completely different time zone).
3) Service Level Agreement. You need to be careful about small print (for example I've missed that rule 1hour of non working is compensated 100x was working only for one month bill), but there are things, that are not mentioned - for example I was told, that SLA terms do not work for cloud storage, although I think you won't find this mentioned in SLA.
4) Reaction time. Although in SLA they say, that will solve any issue in two hours, we couldn't get solution in 10 days. Problem was clear: network speed between gogrid server instances, also between instance and cloud storage was 10-15kbps (measured using several tools, such as netio and etc., tested several instances and so on). That wasn't because they forgot or smth., we were checking status at various levels every day. My management talked with VP of technology or something and he promised that problem will be solved in nearest time, several days passed and no solution was proposed. And some of the emails about how they are investigating problem made me laugh.
5) Internet speeds. Sometimes they were really good (I've measured 550mbps download speed), but sometimes they are terrible (upload up to 0.05mbps).
If someone thinks, that this is some kind of competitors posting, I have chat and email logs about mentioned issues, also screen shots of internet speed tests and could provide under request.
Ok, and one good thing about their service - you can use several IP addresses on one instance (what our current hosting provider - Amazon EC2 is unable to do).
Stay away from GoGrid !
I don't have any experience with Mosso, but I do have (unfortunately) VERY bad experience with GoGrid.
As other people mentioned, their support is horrible. Most times you will get a live chat person that really is no help at all - doesn't really know their system or how it works so he can't really help with any problem beyond restarting your server.
Another issue is their performance which is at best unreliable and at worst just not there. Starting from I/O which can drop to < 1mb/s (measured by a few tools) - ranging to network connections that are very slow - load balancers which do not spread the load (2 servers on RoundRobin get 70/30)
Not to mention a very buggy portal - new server picks a free ip, which I am then told is in use...and not by me - even though I have the whole range "assigned" to me -
new cases which are saved without the text - buttons which say "upgrade to a new plan" but do nothing... etc... etc...
Their billing department which is not responsive and you have to argue about everything (why am I paying $0.5/gb traffic when the site states $0.29 ?????)
I have been using them for about a year now - and that's only because I don't have the time to move. Hopefully I will be able to get the hell out of there in a month.
As you can tell, I am very very frustrated with them. I know it's my fault I didn't run away sooner, but I really didn't expect such a low level of service and quality.
beware....
Yoav.
Mosso has way better service though, and the clients stay happy. The only issue I have experienced with them ever was installing DNN (which is a pain period) and a single client machine refused to allow for FTP access to their site... but again, Mosso techs did everything they could to get it going.
It's simple, Mosso is just like a "reseller" hosting. They provide you everything whitelabel from billing to control panel then you sell it back to customers.
If you are developer, I recommend you choose GoGrid. Firstly, Mosso doesn't provide SSH access. Secondly, if you are RoR/Mongrel user, you are capped to limited RAM (unless you pay extra in addition to $100). Moreover, GoGrid allows you to choose server image (CentOS, Redhat, Windows) with some out-of-the-box support for RoR and LAMP.
Somemore, GoGrid provides you initial credits ($50 or $95 if you use MS-WEBFWRD) for you to try out before actually paying for it.
Mosso does not give you Admin control over the "servers" anymore...
Disclosure: I am the Technology Evangelist for GoGrid.
I wanted to address some of the points above by #Giedrius and #Yoav. I'm sorry if your experience was lower than expected. We have and continue to make dramatic improvements and upgrades to both our product features as well as our service. That being said, I want to answer a few points that you listed above, specifically:
1) Images - Do note that the HD size (persistent storage) is tied to the RAM allocation. Our base images for the lowest RAM allocation (512 MB) is now 30 GBs. Also, because some users experienced some performance issues with low allocations of RAM on Windows servers, we have set a minimum allocation of 1 GB or higher for most Windows instances. Also, all of our Windows 2008 instances now have SP2 on them: wiki.gogrid.com/wiki/index.php/Server_Images#Windows_2008_Server
2) Support - We are always working on making our support team and processes even better. Remember that there are several public clouds that charge for support, something we don't do. Yes, it is available 24/7/365 and you are correct that there are typically more support personnel available during business hours (that is the norm for many companies). Be we are here to help 24x7. Also, every GoGrid account gets a dedicated service team which consists of a variety of personnel from our organization (acct mgmt, tech support, billing, etc.)
3) SLA - We offer one of the most robust SLAs in the marketplace. Also, Cloud Storage IS in fact covered in our SLA under Section VI here: www.gogrid.com/legal/sla.php .
4) Reaction time - I do not believe that we ever state in the SLA that any issue will be "resolved" within 2 hours. I doubt that ANY hosting provider can offer that, simply because of the nature of hosting and the complexity therein. We will acknowledge and respond to tickets (as stated within the SLA) within 2 hours or 30 minutes depending on the nature of the ticket. I'm sorry if that isn't clear so please let me know where it can be better explained.
5) Internet speeds - we have multiple bandwidth providers for our datacenter. It is not typical that there is latency, jitter or slow transfer speeds. If a situation is encountered where the speeds are not what you expect, I encourage you to open a support ticket so that we can investigate.
6) I/O - recently we have been benchmarked by an independent 3rd party, CloudHarmony.com, as having the best I/O of cloud providers: http://blog.cloudharmony.com/2010/06/disk-io-benchmarking-in-cloud.html
7) Network Connections - see #5 above
8) Load Balancers - if you are encountering balancing issues, we encourage you to report it. Details on our LB can be found on the wiki: wiki.gogrid.com/wiki/index.php/(F5)_Load_Balancer
9) Portal - We continue to make optimizations to the web portal including recently launching a "list view" for customers with larger environments. If the portal is "misbehaving", I recommend clearing your cache and using the latest browser version (I personally use Chrome and Firefox regularly on the portal w/o issue). Alternatively, you could use the API to manage your GoGrid infrastructure.
10) Transfer Plan - A few months ago, we released some new RAM and Transfer Plans. It seems that you are still on the old Transfer plan if you have $0.50/GB instead of $0.29. We don't automatically change customers' plans without their permission. So I recommend that you upgrade your plan to enjoy the new pricing.
Hope that helps answer the questions/concerns. I didn't mean for it to be a sales pitch (as I'm not a sales guy) but I wanted to be sure that other readers had "the other side of the story."
Please contact me should you have any questions: michael[at]gogrid.com
Thanks!
-Michael

Why is p2p web hosting not widely used? [closed]

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We can see the growth of systems using peer to peer principles.
But there is an area where peer to peer is not (yet) widely used: web hosting.
Several projects are already launched, but there is no big solution which would permit users to use and to contribute to a peer to peer webhosting.
I don't mean not-open projects (like Google Web Hosting, which use Google resources, not users'), but open projects, where each user contribute to the hosting of the global web hosting by letting its resources (cpu, bandwidth) be available.
I can think of several assets of such systems:
automatic load balancing
better locality
no storage limits
free
So, why such a system is not yet widely used ?
Edit
I think that the "97.2%, plz seed!!" problem occurs because all users do not seed all the files. But if a system where all users equally contribute to all the content is built, this problem does not occur any more. Peer to peer storage systems (like Wuala) are reliable, thanks to that.
The problem of proprietary code is pertinent, as well of the fact that a user might not know which content (possibly "bad") he is hosting.
I add another problem: the latency which may be higher than with a dedicated server.
Edit 2
The confidentiality of code and data can be achieved by encryption. For example, with Wuala, all files are encrypted, and I think there is no known security breach in this system (but I might be wrong).
It's true that seeders would not have many benefits, or few. But it would prevent people from being dependent of web hosting companies. And such a decentralized way to host websites is closer of the original idea of the internet, I think.
This is what Freenet basically is,
Freenet is free software which lets you publish and obtain information on the Internet without fear of censorship. To achieve this freedom, the network is entirely decentralized and publishers and consumers of information are anonymous. Without anonymity there can never be true freedom of speech, and without decentralization the network will be vulnerable to attack.
[...]
Users contribute to the network by giving bandwidth and a portion of their hard drive (called the "data store") for storing files. Unlike other peer-to-peer file sharing networks, Freenet does not let the user control what is stored in the data store. Instead, files are kept or deleted depending on how popular they are, with the least popular being discarded to make way for newer or more popular content. Files in the data store are encrypted to reduce the likelihood of prosecution by persons wishing to censor Freenet content.
The biggest problem is that it's slow. Both in transfer speed and (mainly) latency.. Even if you can get lots of people with decent upload throughput, it'll still never be as quick a dedicated servers or two.. The speed is fine for what Freenet is (publishing data without fear of censorship), but not for hosting your website..
A bigger problem is the content has to be static files, which rules out it's use for a majority of high-traffic websites.. To serve dynamic data each peer would have to execute code (scary), and would probably have to retrieve data from a database (which would be another big delay, again because of the latency)
I think "cloud computing" is about as close to P2P web-hosting as we'll see for the time being..
P2P website hosting is not yet widely used, because the companion technology allowing higher upstream rates for individual clients is not yet widely used, and this is something I want to look into*.
What is needed for this is called Wireless Mesh Networking, which should allow the average user to utilise the full upstream speed that their router is capable of, rather than just whatever some profiteering ISP rations out to them, while they relay information between other routers so that it eventually reaches its target.
In order to host a website P2P, a sort of combination of technology is required between wireless mesh communication, multiple-redundancy RAID storage, torrent sharing, and some kind of encryption key hierarchy that allows various users different abilities to change the data that is being transmitted, allowing something dynamic such as a forum to be hosted. The system would have to be self-updating to incorporate the latter, probably by time-stamping all distributed data packets.
There may be other possible catalysts that would cause the widespread use of p2p hosting, but I think anything that returns the physical architecture of hardware actually wiring up the internet back to its original theory of web communication is a good candidate.
Of course as always, the main reason this has not been implemented yet is because there is little or no money in it. The idea will be picked up much faster if either:
Someone finds a way to largely corrupt it towards consumerism
Router manufacturers realise there is a large demand for WiMesh-ready routers
There is a global paradigm shift away from the profit motive and towards creating things only to benefit all of humanity by creating abundance and striving for optimum efficiency
*see p2pint dot darkbb dot com if you're interested in developing this concept
For our business I can think of 2 reasons not to use peer hosting:
Responsiveness. Peer hosted solutions are often reliable because of the massive number of shared resources, but they are also nutoriously unstable. So the browsing experience will be intermittent.
Proprietary data/code. If I've written custom logic for my site I don't want everyone on the network having access. You also run into privacy issues with customer data.
If I were to donate some of my PCs CPU and bandwidth to some p2p web hosting service, how could I be sure that it wouldn't end up being used to serve child porn or other similarly disgusting content?
How many times have you seen "97.2%, please seed!!" for any random torrent?
Just imagine the havoc if even a small portion of the web became unavailable in this way.
It sounds like this idea would add a lot of cost to the individual seeder (bandwidth) without a lot of benefit.

How to affordably release a Web App

I am a broke college student. I have built a small web app in PHP5 and MySQL, and I already have a domain. What is an affordable way to get it online? A few people have suggested amazon's cloud services, but that seems equivalent to slitting my wrists and watching money slowly trickle out. So suggestions? Hosting companies, CIA drop sites, anything?
Update: A lot of suggestions have been for Dreamhost. Their plan allows for 5TB of bandwidth. Could anyone put this in perspective? For instance, how much bandwidth does a site with the kind of traffic StackOverflow get?
I say pay the 50-80 bucks for a real host. The classic "you get what you pay for" is very true for hosting. This will save you time, time you can spend getting those $80.
I use and recommend DreamHost for both their prices and customer service. I've hosted several sites here and performance has always been good. $5.95 a month for their basic package.
I highly recommend HostRocket. I have been with them for about 6 or 7 years now with multiple domains and have found uptime and database availability flawless. The only reason I'm leaving them is because I'm doing some .NET web apps now and HostRocket is purely LAMP based.
But without making things an ongoing ad. I will put in two "gotchas" that you'll want to be wary of when searching:
"Free" hosting services. Most of these will make you subdomain on them and worse, they'll put a header and a footer on your page (sometimes in gaudy frame format) that they advertise heavily on. I don't care how poor you are, this will not help attract traffic to your app.
A lot of the cheaper rates depend on pre-payment. HostRocket will give you $4.99 a month in hosting, but you have to pre-pay for 3 years. If you go month to month, it is $8.99. There are definitely advantages to the pre-payment, but you don't want to get caught with close to twice the monthly payment if you weren't expecting it.
I recently found a site called WebHostingStuff that seems to have a decent list of hosts and folks that put in their reviews. While I wouldn't consider it "the final authority" I have been using it as of late for some ideas when looking for a new host.
I hope this helps and happy hunting!
I have no specific sites to suggest, but a typical hosting company will charge you less than $10 per month for service. A simple Google search will turn up lots of results for "comparison of web hosts": http://www.google.com/search?hl=en&q=comparison+of+web+hosts&btnG=Google+Search
Well, Amazon EC2 is only as bad as the amount of traffic you get. So the ideal situation is to monetize your site (ads, affiliate programs, etc) so that that more traffic you get, the more you pay Amazon, but the more you make...in theory of course.
As for a budget of nothing...there's not really much you can do...hosting typically always costs something, but since you are using the LAMP stack, it's pretty cheap.
For example, hosting on GoDaddy.com for 1year can be about $50-60 which is not too bad.
I use dreamhost which costs about $80 per year, but I get MUCH more storage and bandwidth.
I agree with pix0r. With your requirements of php5 and mysql it seems that for starting out Dreamhost would be a good recommendation. You can always move it over pretty easily to ec2 if it takes off.
Dreamhost is great and cheap for a php5 mysql setup that gives you command line access. The problems come if you want to use some other web language/framework like RoR or Python/Django/Pylons. I know there are hacks to get things working, but last time I tried they were spotty at best and not supported by Dreamhost.
It may be helpful to know what kind of app we are talking about. Also what sort of traffic do you expect and to echo Adam's note what sort of business model (if any) do you have?
I've been at HostingMatters for years. They're relatively cheap, and their service is awesome. <12 hours for any support ticket I've ever had.
Additionally, since I've been with them for about ten years, they bumped me to an unmetered plan for no cost (at the same $10/month I was paying.) ....

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