We have a strange issue in one of our shops. We have set all the tax settings, it are the same settings as by all of our shops and by this particular shop in the shopping cart and by orders tax is sometimes not counted. So by some orders we see tax and by others we do not.
So if we look at a product in de admin of the shop we see the tax so know that tax is counted,but when we put it in our cart he will not take tax.
It is also not a country issue, because we have just one country to choose from.
Has any one had the same problem or ideas what can be wrong?
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I have been given a Magento website to fix. Essentially the company who has the website must display their prices with VAT/TAX of 20% on the site, and if the customer selects the United States the tax should be removed from the price of the products. The tax only really applies to the UK and the EU. The website has a tax rates list that specifies 20% tax for the UK and other EU countries that they have to charge tax to. There is a second rates list that specifies that Guernsey, Jersey and United States have a tax rate of 0.0. As well as this, the product prices are entered on to the system so that they are marked as including the tax. So when a customer selects United States, Guernsey or Jersey, the tax rate should be removed from the price of the product.
When the customer gets to the checkout and changes the country that the products are going to be shipped to, it seems that Magento doesn't seem to do this though. The price remains the same, even though the tax rates exist on the system for this to happen. I've gone through the settings all day, checked that the default country is set to the UK, that the products are set as Taxable Goods, that the tax should be calculated on the shipping address, but it just point blank refuses to remove the tax for these 3 countries.
What can I do?
Check also Shipping origing settings under:
System->Configuration->Sales->Shipping settings->Origin. It should be set to the country where the webshop is established.
Also double check: Sales->Tax->Manage tax zones and rates. Here you set the actual tax procents.
We have a Magento Store, running 1.7.0.2 CE edition.
We are setting up tax for Australia (GST). The tax is 10%.
It seems that the orders are adding our tax component twice.
Important: Now the order has a 50% catalog price rule used also. And not applied to shipping.
Screen shot of order can be viewed here: http://www.jasonshico.com/screenshot.jpg (see screen1 heading)
As you can see, I believe the GST(10%) has been added again, even though you see the products above the products include tax.
Here are some of my magneto settings:
(see screen2 heading on above screenshot link)
(see screen3 heading on above screenshot link)
Any help would be very much appreciated :)
Try following changes to your Tax Settings:
1. Tax Calculation Method Based On: Total
2. Catalog and Shipping Prices: Excluding Tax
Don't ignore such warnings:
Warning tax discount configuration might result in different discounts than a customer might expect .
Follow this article:
http://www.magentocommerce.com/knowledge-base/entry/magento-ce-18-ee-113-tax-calc
Please use this settings : After Discount for Apply Customer Tax option in screen2.
Your issue causes by that option. Now you are using the 50% discount and applies the tax before discount, so the tax will be applied to the original total.
It is just issue.
So you must use After Discount option
System->Configuration->Sales->Tax->Calculation Settings->Apply Customer Tax : After Discount
I have spent nearly 2 days now trying to get these damn tax rules to work in Magento.
I have a product. I have one Product Tax Class. I have one Customer Group. I have one Tax Zone (UK # 20%). I have one Tax Rule for this zone, Product Tax Class and Customer Group.
The tax settings are as follows:
When I add a product to my cart, the product price is £695. The Cart totals are as follows:
This is clearly wrong. If the product price is £695 and I've specified that this price is excluding tax, then 20% should be added to this cost. At the very least, the two Grand Total costs should be different!
The two very last things I've done were to delete the cache manually (via FTP) and to re-index all the indexes.
There are two settings to break this configuration into.
For Tax display.
For Tax calculation.
If you check your shopping cart display setting you will find you stated display price, display subtotal and display shipping to include taxes.
Play with those display settings and you will get result.
I have a problem with included tax prices. Example like this
I have a product included tax price $100
I want to enter this price from admin as $100.
But if shipping adress location is X country, it must be 5.26% tax.
If location is Y country, there is no tax.
I want to display price $100 for all of them in catalog pages.
But when user select X country then order, invoice and review must be displayed like this.
Subtotal $95
Tax $5
Grandtotal $100
When the second case i mean in Y country selected then
Subtotal $100
Grandtotal $100
If it's possible please help me. I burned out already.
I think the closest solution to your problem that magento can offer is
1. set price in admin including tax which means the price you enter while creating the product is price including tax. To do this Goto System->Configuration page. Click on the Tax section and under the "Calculation Settings" tab, set "catalog price " to "Including tax". Now price entered for the products are assumed to be including tax.
In the same tax setting page, set the "Display Product Prices In Catalog" as "Including tax".
Now set up tax rates and rules as your requirement in Sales->Tax -> Tax rules and Tax rates pages.
And there you have it.
Product prices in catalog listing will show product including tax, ie $100
And when you add product to cart. The cart will show
Subtotal = $100
Tax = $xx
Grand Total = $100
The easiest way to do this is to just set the price to 95 and setup tax rules using Magento's already built in tax rules. Login admin and go to Sales>Tax>Manage Tax Rules and Manage Tax Zones & Rates.
That will allow you to set tax for one country, and a different tax for another.
There is no pre-built way that I know of that allows you to have tax included in the price for some places and not others (if at all)
Maybe consider using the tax rules with Catalog Price Rules and do something similar.
I've added products prices with tax included (in the field Price [EUR] [ Including Tax])
Now when I put a product in the cart, Magento applies the tax to price that already including the tax!
Example: if the product has "Price [EUR] [ Including Tax]"=100€ in the cart I have:
Product price € 100
Sub total € 100
Taxes € 20
Totale €120 (but the correct price including taxes is 100€!)
instead I want this:
Product price € 100
Sub totale € 80
Taxes € 20
Total €100
I'v tried all the settings and I'm going mad! is there a solution?
I will repost idophir's comment, that fixed my issue that led me to this question. I wasted hours looking at tax settings and tax rules, to finally find my culprit in shipping origin settings:
Check out the link below. It says that the shipping origin country
(System > Configuration > Sales > Shipping Settings > Origin) affects
the the way the price is displayed in the cart. Strange.. http://www.magentocommerce.com/boards/viewthread/78069/
Make sure that the Origin Country is correctly specified under Configuration > Sales > Shipping Settings.
Go to System->Configuration->Sales->Taxes->Calculation
and search for Catalog Prices. Set the switch to "yes", then Magento assumes, that the tax is included in the catalog price.
Also check these setting in your store configuration scope, not only in default config.
I had the same issue and i was checking for soutions and came through this topic. Right now i got solution to my problem so telling you here.
In my case i previously selected 'Default Country' as United Kingdom in Default Tax Destination window, and i was signed in from an account with address other than United Kingdom. So all was fine, i tried every option and the tax was not updating on products and shopping cart page. When i logged out and found that it is working ;) Then i relized the issue. So if you have default country for tax calculation, check out the taxes with or without that. Hope it work for you.
And sorry i am late :)
when you go to TAX calculation section (Thats System->Configuration->Sales->Taxes->Calculation) you will find "catalog prices" you can customize whether you want to include price with TAX or not.