Ajax pagination not working with wp-property plugin - ajax

I'm using the wp-property plugin with Genesis Framework. The plugin has an ajax pagination in the properties page but is not working.
While testing I realized that it works fine with Twenty Fourteen theme, I posted it on the plugin forum suport and they told me that I'm getting this error:
'You don't have permission to access /cms/wp-admin/admin-ajax.php on this server.'
But I don't know how they are seeing it(because I can't see it with firebug) or why it's happening.
I tried the fixes of this post:
https://wordpress.org/support/topic/dont-have-permission-admin-ajaxphp-add-new-category?replies=11
but is still not working.
The link to the website: link
Thanks!

I figured out!
The plugin has a property overview template that can be customized by copying it into the theme directory and editing it, and it seems that it doesn't accept many changes because the problem was there.
Deleting the customized template solved the issue.

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