Feel kinda silly for having to ask, but anyway... I seem to be missing the add-in toolbar shown inside of an e-mail which for instance contains the button to watch an address in Bing maps. The entire bar is missing. I tried finding an option to view it, that doesn't seem to exist (so it cannot be disabled either :)). Also tried making my O365 the only Outlook account since I have a corporate account where add-ins are not enabled.
To be clear; it's the bar as shown in this video by Jeremy Thake: https://www.youtube.com/watch?v=XDBMI9OcqBQ, the entire bar is missing in both Office 365 OWA and the desktop client, from multiple PC's. Other add-in stuff does work, like the Boomerang add-in pane in an e-mail. I sent myself some e-mails with addresses in them (including the sample ones) to be sure it should trigger, but nothing happens. What am I missing here?
From the desktop Outlook client, click File -> Info -> Manage Add-ins. It will launch the Manage add-ins page in the Outlook Web Application (or click the gears icon in OWA and choose "Manage add-ins"). Do you see the Bing Maps add-in listed? If not, click the + icon and select "Add from the Office Store" and look for the Bing Maps add-in.
Related
I work on an add-in for Microsoft Outlook, and we’ve noticed that in the Outlook Web App our Add-in cannot open at all when we attempt to open it from the “More Add-ins” button. The menu that lists more add-ins will open, but then clicking our add-in closes the menu with nothing happening.
We used to have our Add-in’s ribbon menu open when it was clicked here. We first encountered the broken behavior yesterday (7/28/22).
We’ve checked if this is happening to all Add-ins with a list of ribbon commands, and this seems to be the case for all Add-ins. To reproduce this error, we’ve implemented Microsoft’s example for Add-in commands (https://github.com/officedev/outlook-add-in-command-demo) by uploading to https://officeapp.s3.amazonaws.com/command-demo-manifest.xml and installing from URL.
Clicking the “Add-In Command” closes the menu, and nothing happens.
The expected behavior is a list of commands should show:
Additional Note: The ribbon command menu correctly appears if the Add-in is pinned to the toolbar via Settings->Mail->Customize actions->Toolbar. This is how we were able to take a screenshot to demonstrate the expected behavior.
Thank you.
Thank you for reaching out. This is a known issue within the Outlook web client. We are working on a fix for this issue, but do not have a timeline to share at this moment.
After years of developing COM add-ins, I am now doing a outlook js add-in. So I am newbie to this enviroment.
I have a couple of questions regarding the ribbon architecture.
From what I have read, I believe the TabDefault is the only option for the ribbon group. I am trying to place my ribbon group at a specific location and emulate the COM add-in. For example, for my Outlook COM add-in I can place my options button that pops up a dialog on the TabMail ribbon before group GroupQuickSteps. Is the Outlook ribbon only limited to TabDefault?
I would like to design my ribbon to have one button on the compose ribbon and one button on the read (pop-out) button. Then I would have two buttons on the main ribbon (TabMail). All buttons would perform different functions. Can I define separate logic for each ribbon/window? The only example I see is that Contoso sample app. Kind of confused about the manifest and limitations. Looks like that example pops up on all windows.
Any help is appreciated.
Thanks,
Tom
Web add-ins don't support ribbon customizations you could do with a COM add-in. But web add-ins provide the ability to create ribbon commands. You can read more about them in the Add-in commands for Outlook article.
Add-in commands are supported for four scenarios:
Reading a message
When the user is reading a message in the reading pane or in the Message tab for a pop-out read form, add-in commands added to the default tab appear on the Home tab.
Composing a message
When the user is composing a message, add-in commands added to the default tab appear on the Message tab.
Creating or viewing an appointment or meeting as the organizer
When creating or viewing an appointment or meeting as the organizer, add-in commands added to the default tab appear on the Meeting, Meeting Occurrence, Meeting Series, or Appointment tabs on pop-out forms. However, if the user selects an item in the calendar but doesn't open the pop-out, the add-in's ribbon group won't be visible in the ribbon.
Viewing a meeting as an attendee
When viewing a meeting as an attendee, add-in commands added to the default tab appear on the Meeting, Meeting Occurrence, or Meeting Series tabs on pop-out forms. However, if a user selects an item in the calendar but doesn't open the pop-out, the add-in's ribbon group won't be visible in the ribbon
Using a module extension
When using a module extension, add-in commands appear on the extension's custom tab.
Issue
I've had users reporting that the button for reaching our task-pane Office Add-in (on the ribbon) disappears. There are cases where multiple add-ins are enabled, but ours is the only one that is missing. Seems like it is occurring on both Mac and Windows.
When they look in the Store it still looks like it is enabled. One way to fix it is to remove the add-in and install it again, but when it happens reguraly it's annoying and users can't bother to fix it every time.
The add-in is hosted on S3 in AWS
The add-in is configured to only be visible when composing email
Question
What could be the cause of this happening? How can we fix it?
There is currently no known issues surrounding this. Where the Add-in is hosted, should not matter. If where your icon is cannot be reached, then your add-in will load after a certain amount of time with a default icon. (this does not sound like what is happening, but this can cause your add-in to not show up for a while)
In general, when users complain about this, it is because they have switched tabs on the ribbon. This can be confusing because add-ins are in a different location when doing an inline reply vs doing a pop-out window. (see below screenshot). Most of the time, this occurs during inline reply, and the user has clicked away from the "message" ribbon to the "Home" ribbon. Clicking back on the "message" ribbon, and the add-in should show up again. If the "message" ribbon is not there, then selecting another message, then back on the draft should put the "message" ribbon back.
Another possible explanation is that an admin has disabled the add-in, but not installed it.
If this is not what is happening, we would need more information on the repro steps. Version numbers of the Client Hosts. Version number of the server, and perhaps a copy of the add-in manifest.
we have implemented the Pinnable Taskpane by following the article below.
https://learn.microsoft.com/en-us/outlook/add-ins/pinnable-taskpane
This works well in Outlook and OWA both.
Issue: We have 4 Ribbon command button for our Outlook add-in in Read view. We activate the Add-In with one of the button, lets say button A. Once the add-in is activated it shows the functionality from button A. We then pin the taskpane and move around the different messages. while navigating through certain special messages, app view changes and shows the data from the message. This is expected behavior. Once this view is loaded, we can not reset to original view by clicking the button A again on the Ribbon. However if we click button B, it eventually opens up another Task pane instance on top of previously pinned one and navigates to functionality B. The only way it can be reset is to unpin and restart the add-in.
This does not happen in OWA and only specific to Outlook. I ran a test on Outlook 2016 build 9126.2282.
Could someone point out if this is a known issue?
Whenever I have an add-in open in outlook, it closes immediately when I open a different email. Is there a way to keep an add-in open while I browse through multiple emails? Or is outlook coded in such a way that forces the add-in to close every time you click on a different email?
Thanks.
As far as I understand your questions you are the user of the Outlook Add-on. If this is correct, you will not be able to change this behavior. Every time you switch the item you would need to click to invoke the add-on once again. You may also contact the developers of this add-on and request them to implement a pinnable taskpane with explanation of your business case.
Well, if I was wrong and you are the developer of this add-on, you should look at pinnable taskpane in Outlook. This would cover exactly the case you have described. What you would need to do is just support VersionOverrides v1.1 schema in your add-on manifest as well as register and implement the Office.EventType.ItemChanged event handler in your add-on JS implementation.