I'm fairly new to using Madcap Flare but have been using it without problems for a few months. Now suddenly the Style Class menu appears zoomed way out to many times its normal size, and it won't scroll or let me select a style. The steps to reproduce the problem:
Open an .htm topic in MadCap Flare 12.
In the XML Editor view, right-click on a P tag.
From the pop up menu, select Style Class > and wait.
After a few seconds, the style class menu pops up on the left but it's covering three-quarters of the screen from left to right, and covering the entire screen from top to bottom. The style items in the menu are so huge that only four of them are visible. I can't scroll through them nor select one.
Until recently the menu acted normally, popping up in a much smaller size and letting me scroll through it and select styles.
I haven't found any mention of this in my searches online.
Edit: Adding a few more pieces of info:
Resetting MadCap Flare layouts doesn't help.
This only happens on paragraph tags, I notice. If I right click on a li or h2 or any other kind, the style class menu acts normally.
The styles in the class menu come from a CSS file that might be corrupt or contain invalid syntax that Flare is parsing incorrectly.
Locate the CSS file (Default location within Flare: Content Explorer > Resources > Stylesheets > Styles.css).
Right-click the file and select Open with > NOTEPAD.EXE.
Copy the contents of the CSS file and validate it here: http://jigsaw.w3.org/css-validator/#validate_by_input
Fix the validation errors, then copy the results back into the CSS file and save you changes.
This seems to have been just a matter of the WYSIWIG popup styles menu expanding to display the one heading that the previous writer had set up to a large font size. In displaying the one heading style at 96 pt, Flare increases the height of all of the style menu entries to that height, which unfortunately makes the menu pretty much unusable.
The solution was just to use the other ways of accessing the styles, displaying the styles window for example which doesn't seem to have this problem, and avoiding using the popup styles feature.
I went through everything else, validating the CSS file and etc, before finding the solution or at least the workaround.
I'm trying to have a feature to allow users choose two different methods of cost calculation: either they can enter a yearly cost breakdown on a datasheet (2010: $10,000, 2011: $12,000, etc) or they can enter a flat yearly cost multiplied by the number of years they select.
If I were developing another kind of web application, I'd have radio buttons to select two different options. One option would display the datasheet, and the other option would display two text fields to enter values into. However, I understand that you can't have radio buttons in Access 2010 web databases. Also, is it possible to make elements appear and disappear based on a combo box selection?
If not, perhaps I could have two different combo box options: "enter yearly cost breakdown"
or "enter flat yearly cost," which open the correct respective forms as pop-ups.
So, 1) can I have Ajax-like appearing and disappearing elements as triggered by a combo box (or ideally, radio buttons), and 2) if not, can anyone think of another clever way of doing it?
Sure, you get a nice effect by using a tab control. You can place controls and even a sub form on that tab control.
So, you build a screen like this:
Then, simple set the visible property of the second tab = No. This will hide the tab (don't change this until you built the page since it will hide it! (use property sheet to hide/un-hide during development).
Now, add some code to the after update event of the list box. Like this:
In the above, I have named the tabs PYear and PFlat.
The result is this (this is a animated gif I inserted):
Of course, you really probably could just dump the whole "list box" selection, and use a screen like this with the tabs (tabs are good UI, and users tend to grasp them quick):
So, you can hide a "set" of controls, and it really far less work and hassle then writing a bunch of JaveScript anyway. As noted, the "set" of controls you drop into each of the tabs can be sub forms, and also that of continues forms. So, the "hiding" as a set does work well in this case. I did have some format issues and found that I had to "start out" with the 2nd tab dispaled first (the first one being hidden). As noted, the listbox selecting is nice, but one could likly just go with using tabs in the first place.
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I'm writing an internal-tools webapp; one of the central pages in this tool has a whole bunch of related commands the user can execute by clicking one of a number of buttons on the page, like this:
toolbar http://img709.imageshack.us/img709/1928/commands.png
Ideally, all of the buttons would fit on one line. Ordinarily I'd do this by changing each widget from a button with a (sometimes long) text label to a simple, compact icon - e.g.
button labelled "Save" http://img337.imageshack.us/img337/773/saver.png
could be replaced by a familiar disk icon:
Unfortunately, I don't think I can do this for every button on this particular page. Some of the command buttons just don't have good visual analogs - "VDS List". Or, if I needed to add another button in the future for some other kind of list, I'd need two icons that both communicate "list-ness" and which list. So, I'm still considering this option, but I don't love it.
So it's come time for me to add yet another button to this section (don't you love internal tools?). There's not enough room on that single line to fit the new button. Aside from the icon solution I already mentioned, what would be a good* way to simplify/declutter/reduce or otherwise improve this UI?
*As per Jakob Nielsen's article, I'd like to think that a dropdown menu is not the solution.
Edit: I'm not looking for input about the icon idea. I'm looking for other solutions. Sorry my example disk icon was a small one; it was just an example. I'm showing a bigger one now to hopefully be more clear.
I would add a More Link Like Google does.
See the Top Bar of Google with WeB Images Map More >>
To this more >> drop down you can add logic to add button less frequently used by user or something like that.
If you read Jef (and Aza) Raskin, you'll probably realize that icons are also not a good solution – both were pretty vocal in their dislike for them (with very few notable exceptions). For a start they're even harder to hit than tiny buttons, then their symbols can be confusing, culture-dependent and misleading. We're already good at reading text, parsing and interpreting icons is often slower.
In any case, that button bar looks like it accommodates pretty much anyone and their dog who might be using that product. You might have had some specific scenarios in mind when creating it that should be easy to do and are important. Most likely not all buttons are needed at once for such a task to complete.
Another thing is that maybe not all buttons are even useful at any single state of the application. Can you maybe branch into different sets of buttons, depending on the state. That's only possible however, if each state has clearly defined what actions can be taken. If all buttons are equally pressable regardless of state this won't do anything.
Grouping commands according to related functionality might also be an option. This doesn't have to be done with menu-like idioms, you can also put them into containers with different background color or even color the buttons themselves (just keep in mind color blindness, though). Depending on how related those individual functions are this can be a good way of speeding up interaction. It might requier some training for users to know what the colors refer to but for an in-house tool that's only used by people you know (instead of by arbitrary random ones [which is a problem Microsoft faces quite prominently]) this should pose not much of a problem.
What if you use icons and text?
For the commonly understood commands - use just an icon (like the save)
For the uncommon commands use an Icon + the text.
If you put a border around the button as a whole it should tie the icons / text together nicely and show it's still a button. You could also do some hover effects.
Since you can't do a dropdown menu (or similar techniques like clicking a button to generate a secondary menu). The best I can think of is what Prescott did or showing an area of buttons that are grouped in such a way to make it easy for the user to know which section their button should be in.
I would start by changing some of the longer labels. At a minimum, "Application Loading" could be abbreviated "App Loading." What's another (shorter) way to say "Quick File Transfer"?
You could also group the buttons into tabs (i.e. make it a ribbon). That might work particularly well if different classes of users tend to use different, non-overlapping sets of buttons.
Numerous options:
Group and labeling. Any time you have more than eight commands, you should divide the menu items into semantic groups of about four to help the user scan for the command they want. Labeling the groups also helps the scan and can make the menu more compact. For example, Instead of VDS Ping and VDS List, Have a group labeled “VDS” with “Ping” and “List” menu items. You’ve one less word to fit in (two if you put the label above it’s associated menu items when using a horizontal orientation).
Pulldown menus. Nielsen is correct about avoiding the use of a dropdown menu for making commands. However, he’s clearly in favor of pulldown menus which look and behave like a menubar in a thick client app (Nielsen calls them “command” and “navigation” menus). I think you’ll find that there are several Javascript pulldown menus out there now, unlike back in 2000 when Nielsen wrote his post. You can fit 100s of commands in a menubar.
Sidebar menu. Arraying the menu items vertically and you should be able to fit 20 or more commands and you won’t have to shorten any command names to something user might not understand. If that’s not enough, consider a “menu bank” than combines the benefits of sidebar menu with the capacity of a pulldown menu.
Ribbon. If your commands fit into discrete tasks, where the user tends to stick to one task for a while, you can arrange the buttons on a tab control, with one sheet per task.
Command Overloading. Represent your data objects as selectable entities in your window and change your commands into more general operations, like Drill-down, Create, Copy, Move, Delete, and Link, that can be applied to various different classes of objects, thereby reducing your total number of commands. The user can select one or more data objects then select the desired command to act on them.
Work Area Attributes. Some of your commands may not be commands by settings or attributes. Remove them from the menu and represent them as data objects in the work area of the page (or another page, if they are rarely used) using controls like radio buttons, dropdown lists, and check boxes. This has the added benefit clearly showing the user the current setting as well as providing a means to change it.
Variants. For an internal app, you probably have formal roles and responsibilities that vary by work position. Include the user’s position in your model, and dynamically hide commands (and other controls and pages) that aren't relevant to that position.
What about a combobox and a Confirm button?
Or a simple dropdown menu?
Add a "Tools" or "Actions" menu bar, and stick rightmost 4 commands (or more) into the menu.
Would it be possible to implement a "most used" or "preferred" set of buttons (preferably for the user, but globally if necessary) and button to take you to the rest of the items if you need one of those?
You could group them (like the two 'vds' buttons) behind a single button that, when clicked pops a context menu with the individual icons.
It truly seems like what you're developing is a administration console which happens to present its UI through a web page, rather than something which I'd quantify as a web app. As such, especially given your statement that this is an internal use application, Jakob Nielson's advice regarding <select> tags being poor design need not apply.
For this particular set of assumptions, I think the better option is to imitate a system menu setup using one of the many CSS-based menuing designs possible.
Icons are terrible from a user experience stand point. A picture of a Floppy Disk doesn't un-equivocally mean SAVE. It means something to do with a Floppy Disk. A Floppy really, its 2010, SAVE on a web app means save to the server, how does a Floppy Disk even compute?
Here is an application that has had the same extremely usable interface for 10 years! And hardly any images for buttons, and it is one of the most productive applications in its category.
You know what ICONS stand for I ncomprehesible C ryptic O bfucsated N onsense S ymbol!
Also how do you internationalize an icon?
I would like to be able to create an MDI UI layout that extends the behavior of MDI Tabbed Groups in the following way. Within a pane for a split tabbed group, I'd like to create a nested tab group with the opposite directional alignment. For instance, given a horizontally split top level, I would like to create a vertically split tab group within the first pane. This appears to necessitate a rework of the CMDIFrameWndEx and associated classes.
The Tabbed Group Layout is an appealing UI device. It's a shame it's not available in mainstream web browsers. Am I right in assuming that its best support is in the Visual C++ Feature Pack?
Here's one example, at least. Also, AvalonDock. I guess MFC remains a laggard in many respects.
Drop-down lists, menus and combo boxes are all very common user interface elements. Users are accustomed to seeing these elements in native applications and sometimes web apps, but there are a few problems with them.
You have to aim the mouse. Some menus collapse when you mouse out, and some have submenus that you have to aim at to expand.
You can't see the options without aiming the mouse first.
These are the main things that trouble me, maybe other people notice other issues as well. I normally don't use drop-down menus at all if I can help it.
The problem is that I sometimes want to present a long list of options in limited space. Issue 2 is a sacrifice I'm willing to make, but I'm wanting to know if anyone has any tricks to make these drop menus easier to use. Maybe someone has invented a new style of list control.
I'm sure that if these types of controls annoy me, then they annoy users of my site more.
Hmm..one more thing which annoys me about the dropdown list is the inability to control their width as it expands with the text (or is their something which I am unaware of ?).
For an alternate, I think about a little popup which initially displays a list of available options in form of Alphabetic index and when the user clicks on an alphabet link, it displays the relevant options to select from. This will reduce the options to select from.
On the same terms, we can use ajax to build the options on the fly as user types in.
You could try something like Mac OS/X has for its taskbar, similar to the selection bar in YouTube. I think the common term is a bubble bar where small images animate larger as the mouse rolls over them, but shrink back down to such a size that all items are visible when the mouse is not over the control.
#Nrj
width='20px' will keep the collapsed drop down at a width of 20px. Problem is, Inernet Explorer shows the expanded item with this width also, while all other browsers i met so far will show you the full menu.