How to disable sinch chat history? It shows when we uninstall and reinstall the app. I think it shows all the chats for the past 30 days. I want to remove them.
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The MS Teams bot gets blocked when we uninstall the bot. The bot does not unblock itself when we install it again. We have to manually unblock it, or else messages do not get sent to the bot.
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I uninstalled the bot, and the Chat tab of the bot is now blocked. We want to know if there is any way to automatically unblock the bot when we re-install it?
I have a simple bot that has one command, and also responds to messages by echoing them back.
In desktop Teams, a command menu is displayed and the bot allows interaction.
In the iOS Teams app, there is no command menu and there is a message at the bottom of the chat tab saying "Conversation with this bot is not supported".
Is there a something specific that I need to do to allow this to work in iOS?
Removing the existing app and reinstalling the Teams iOS app resolved the issue.
When we open the Teams applications with a chat the auto-suggestions menu is automatically opened.
Are there any way to disable it?
We tried it for few different MS Teams apps and it is reproduced for all.
It is reproduced in ~90% cases.
We started facing it recently and didn't remember such behaviour before.
Steps to reproduce:
Open app with chat
Expected result:
Auto-suggestion menu is not opened
Actual result:
Auto-suggestion menu is opened
This seems to be expected behaviour of Bot having commands. These bot commands will pop up automatically. There is no way to disable it
I've been working on a Microsoft Teams app, and have been using the conversationUpdate message type that should be triggered whenever the app (or a user) is added to a team to send a welcome message. I am using the upload a custom app feature that Microsoft Teams has to upload the app.
For some reason, when I add the app to the team I want it on, the conversationUpdate message has never fired for me on the first attempt. No error message or warning of any type. It doesn't work until I go to the team I just added the app to, click the ellipses for the team and go to manage team, click apps, and remove the app I just added, then add the app again to the team. Only then do I get the correct conversationUpdate message that I can use to send out a welcome message.
I've tested out various bots written by Microsoft in their BotBuilder samples here: https://github.com/microsoft/BotBuilder-Samples/tree/main/samples/javascript_nodejs and have gotten the same result as my custom bot. I don't know why this error occurs and if it is isolated to an app uploaded with the upload a custom app feature.
Does anybody have insight as to why this is happening and if it happens on the Microsoft Teams App catalog as well?
I eventually figured out what the issue was. It would work the very first time I added the bot to a Team, but when I removed it, I was removing it from the Apps -> Built for your org only and not also removing it from the individual Team I had added it to. For some reason, when I did it this way, the first time I added the bot back in it would not trigger the conversationUpdate activity. Presumably because it thought that it was added to that Team still. Not sure exactly why, but that's what is happening.
I've updated the icon for my bot in the Azure portal about 35 hours ago, but it's still showing the old one for new messages sent from the bot. Surely it should have changed by now? Is there any issue with this currently?
It's correct in the Azure portal in the "Test in Web Chat", but Teams is still showing the old icon, even for new messages.
Update:
It's been a few days now, and the image finally changed, but now it's totally corrupted. Is there a way to see what's wrong with my PNG? Is there an issue with the bot framework/Teams of some sort? See images below:
Error:
Original Icon (I don't know if SO changes the file in any way, but presumably not)
Update: I've now modified my bot in the Azure portal to use the exact same icon as another bot which is working fine, and it's still broken, so I'm thinking there is an issue with the bot framework/Teams in some way at the moment.
What I've encountered from experience is that when updating the bot's info in "Bot App Registration" such as icon and display name.
You can either wait a couple days and see if it fixes itself.
I've consistently been able to get it to update sooner by logging in and out of Teams as well as closing it.
I have a feeling that it's related to the cache since Teams is built with Electron. Some other post mentioned this and there's no "official" surefire way to do this. Playing with the manifest also does not seem to affect it to update sooner.
TL;DR
Log in and out of Teams, close it. If using web version, clear the cache. Log back in.
Good luck!
Try reinstalling the application on Teams, sometimes it takes time.