I have a bot that's published online on facebook , each 2 days the bot stops working , when I open the bot framework I see this error
I click on edit messenger link and resubmit and then it works fine again . I am not sure what this error means and why it's happening
A task was canceled typically means the bot did not respond within the time expected. Too many errors, and then Facebook disables the bot and you have to resubmit.
Does your bot take a significant amount of time to respond to the request? Alternately, are there any paths where the incoming request is not responded to with a success code (letting bot framework know the message was received)?
Related
I'm trying to build a personal Teams bot which has to send proactive messages regularly. I made it work by storing the conversation when the user installed the app, just like the examples here. Now it works great, but I realized that I keep messaging users that have uninstalled my application. I can't seem to find any event that is triggered when a user uninstalls a personal scoped bot (app).
I tried conversation events, but nothing seems to be triggered for personal scoped bots at least.
I'm using the NodeJs botbuilder SDK.
Open to any suggestions, thanks.
To my knowledge, there is no such event unfortunately. I think you'll just receive a 403 at the moment without much info. This is due to change though - Microsoft just made an announcement about this yesterday in fact. See https://developer.microsoft.com/en-us/office/blogs/best-practices-and-updates-for-bot-lifecycle-events-in-microsoft-teams/ in the paragraph "Changes to post uninstall behavior for bots in personal scope":
Moving forward we’ll also align the post uninstall behavior for bots in the personal scope with the teams and groupChat scopes and you will not be able to send or receive messages after an app has been uninstalled. Your bot will receive a 403 response code to new messages posted by your bot. The 403 response code will have fields telling you the reason behind the it – which is either the app was uninstalled or the bot was blocked. We expect these changes to roll out in the coming few months.
I've used Microsoft bot framework SDKv4, and integrated to Teams channel. It is running well, but giving responses twice.
But, I didn't get the same behavior, while I tested it on Emulator and Web Chat in Azure Portal.
However, I can see below issue, while I ping the bot in web chat and get a response.
Further, I can also see, that its always 'sending' as a status although I got a valid response, and the status later changes to "Send Failed. Retry"
Is the issue related to my teams integration for getting message twice? and how, should I fix it!
Are you using webhooks? If so, having multiple webhooks with same ID could be the reason for double messages. Hope this helps
I made my bot working. It was the issue of MS authentication!
I had a call with MS support person and the root cause appeared to be only the MS authentication. Had to reset app secret and then re-deloyment.
Its weird that, although it was not getting authenticated primarily yet it was returning me the response. This, I still haven't got it!
I have a bot deployed to our Azure subscription. Using the webchat channel, I can interact with the bot using the url:
http://mybotname.azurewebsites.net/
We have added the bot to Slack as an app. We followed all the instructions given by the documentation on how to add a bot into Slack - https://learn.microsoft.com/en-us/azure/bot-service/bot-service-channel-connect-slack?view=azure-bot-service-3.0
When I send a message to the bot in the Slack channel we have created, I get no response. There is not error message, or in fact anything, returned.
Whereabouts can I start looking to see what the problem could be? Suggestions for error logs, traces, etc would be appreciated. I enabled App insights for the Azure Web App which the bot runs under, but nothing comes up as an error, or warning, or anything. I'm a bit lost here, any suggestions would be appreciated.
Note that I was made aware that, for Slack, I may need to tailor the responses in order for Slack to render them e.g. FormFlow define options for string field
I'm not sure how to do that, or even if this is a case that my bot simply isn't working in Slack regardless of how I'd format the responses.
I've built a Bot using C#. I tested it using the emulator, web chat, direct line and Skype, and it's working as expected.
I followed the steps to register the bot with skype for business, I waited more than 24 hours to see what's happen.
So far, I can see the Bot as a contact, however, when I try to send a message, the error
"Error happened in Skype for business when reaching bot service. We
saved this conversation. You'll see it soon in the Conversations tab
in Skype for Business and in the Conversation History folder in
Outlook."
Looking for some logs or something, I collected some info, that I'm sharing here.
Analytics from BOT that proves that it's reaching it:
The Log for SFB channel said: "There was an error sending this message to your bot: HTTP status code NotFound"
It's look that the Bot endpoint is not available. When I registered it in SFB, I've been using NGROK (to run agains my machine), but later I've change it to a azure site.
"Old" endpoint is used yet today:
So, all I can guess is that Bot End Point was "registered" at the moment that I made the registration of my Bot in SFB, and now it's not possible to change it.
Does it make sense to anyone of you?
My problem seems to be kind of similar to Bot Framework - An error while sending a message from Skype for Business
Adrián
Ok, I'm sure the problem with the bot was the endpoint registration. I found a powershell script that update the endpoint.
I Opened Windows PowerShell as Administrator and run the ff scripts:
Import-PSSession (New-CsOnlineSession -Credential (Get-Credential))
Set-CsOnlineApplicationEndpoint -Uri sip:username#yourdomain.com
Obviously, I changed username#yourdomain.com with my own.
Then, after waiting 8 hours (or so), I was able to communicate with the bot, using SFB as channel.
Bot running as expected
I hope this can be useful for others.
I've a Basic Bot Template based Bot set up using Bot Service. I've built a use case with few question prompts and capturing answers. I see the timestamp below my prompt in the chat box indicating that my prompt is delivered. But don't get a response back from the service. The application is still in develop and still haven't published it.
On Channels -> Web Chat -> I see few errors being logged.
Error: "There was an error sending this message to your bot: HTTP status code NotFound".
Could anybody help resolving this error?
A 404 (Not Found) would imply there's something wrong with your bot's registration in the bot framework portal. Can you log into dev.botframework.com, open your bot, hit edit, and see what the endpoint URL looks like?