I'm looking at using the Bot Framework (https://docs.botframework.com) is it possible to register a bot programmatically e.g via service? I see there are Azure bots but still don't see a way to register via service?
At the moment you have to manually log into the portal to register the bot and obtain your keys. There has not been any indication from Microsoft that this will change in future.
from what I know about the goals of the dev team, since this is a highly requested feature, we will probably see this in action in future version of the bot framework.
But no kind of timeline yet for this feature.
Related
I have a bot in C# working with botbuilder-dotnet using the slack-adapter with my workspace. Now I want to install the slack app in other workspaces.
How can I configure the adapter to work with multiple workspaces? I think it's around this options in the constructor but couldn't find any examples: https://github.com/microsoft/botbuilder-dotnet/blob/497cb6e5192c85a82478aca475f324dd3afde4cf/libraries/Adapters/Microsoft.Bot.Builder.Adapters.Slack/SlackClientWrapper.cs#L214
Currently, the Bot Framework does not support multiple workspaces as of 4/22/21.
You did the right thing by creating a feature request in the GitHub repo. For others who're searching for this issue and would like for it to gain traction, see link tracking the issue:
https://github.com/microsoft/botbuilder-dotnet/issues/5519
The Bot Framework team will look into and assign priority to, should they decide to implement the feature request
The bot we have created uses DialogFlow as NLU Engine and uses MS BotFramework core as a dialog manager that creates dialogs as steps.
The preview version of Bot Composer looks powerful and intuitive way to create the Dialogs and manage them. But none of the documentation or Ignite Videos give a clear view whether it can be used for other NLU's(for obvious reasons, they wanted to promote LUIS).
So, curious to know if some integrated the composed with other NLU's apart from LUIS. If so, what are the caveats.
Though LUIS provides a builtin way of managing intents in Bot Framework Composer, you can still access external API's like any NLU endpoints you want to use by incorporating an HTTP step into your dialog.
I'm currently evaluating Azure Bot Service using Azure Function as a Slack bot.
It works fine with direct and group messages, but I'm having troubles to make it work with app_mention events, the azure function is not getting fired at all.
Also, i'd like to experiment with slash commands, which are also a feature available to slack app.
Reading the docs, I understand have to write my own middleware to parse these messages, but it's not clear to me how can I do it with Functions.
Is it possible? Or will I need to host a separate webapp?
Turned out that Azure Bot Service is currently supporting a subset of Slack events out-of-the-box; this was not clearly stated in the documentation.
We ended up with a first prototype based on Bot Service integrated with the basic Slack events, will evaluate it and then proceed with a full bot-framework WebApp if needed.
I am developing a customer service chatbot, using Azure's Bot Framework in .NET, using the the Messenger channel. I wanted to know if anyone knows what the best way to handle the handoff to a human on Zendesk (which my platform already uses as its CRM platform). I'm not looking for when to do the handoff, but how to manage what happens next.
What I would love to be able to do would be that so when handoff is needed, a ticket on Zendesk would be created, sending for example a file (the transcript of the conversation so far). Then the agent would be able to solve the customer's problem in that ticket, having a conversation with him, having the bot sending messages back and forth between zendesk and messenger.
I don't know if this has been done before, or if it's at all possible. And I'm free to other solutions to the problem of handling this kind of handoff, without having to create a separate "chat" for the customer service agents to use, like it's explained on the azure documentation.
Thank you for your patience while I researched this. I found this resource that I believe will meet your needs. This functionality is built off of the Bot Framework utilizing .NET (it's also available for Nodejs). There are two available methods to connect a client to an agent.
The first (which should apply to you) aggregates different channels into one allowing an agent to pickup in the same channel where the bot handed off. The second opens a new channel when an agent joins the conversation.
Intermediator Bot
I was able to spin up a bot using this and confirmed the bot was listening for outside traffic.
Hope this helps.
Steve.
One thing that I'm about to try is this:
Bot conversation ends.
Bot service calls an Azure Function, passing the conversation content.
The Azure Function integrates with Trello API, creating an entry on a Kanban board.
So, instead of Trello as I want to do, you can make a call to the Zendesk API.
I'm writing a few articles about developing Azure bots. The next two actually are dealing with these very things. You can find out more here. sign up if you'd like to get notified over the next week or so when the new tutorials are online.
Hope that helps!
Tim
We have created a bot which uses Luis to address user queries. Would like to understand how can we perform a performance testing to my bot which can be like a VSTS testing. Yes tried with VSTS also but of no use, since my bot api is always sending a request and response couldn't capture the exact one. Please help.
I'm not sure if you are using Azure bot service directly or the other way. Considering if you are using the Azure Bot Service following are the steps to configure performance test.
You can do performance test using Azure Bot Service from continuous integration tab
Select the team services account, subscription and location.
You can track the build and errors using Azure App insights
Let me know if you are looking for anything else.
Regards
-Jyo