How I create a simples questionnaire with Lita.io? - ruby

Question

I try implementing a little questionnaire in Lita as the sample:
For which system do you want to open a call?
SYSInitials
What's your problem?
I forgot my password
Thanks! Your call was opened!
Any help how I can do this?
So, I'm try this:
module Lita
module Handlers
class Helpdesk < Handler
on :shut_down_complete, :clear_context
route(/^abrir chamado$/i, :abrir_chamado)
route(/^.*$/i, :motivo)
http.get '/info', :web
def motivo(response)
return unless context == 'abrir_chamado'
response.reply('Thanks! Your call was opened!')
clear_context
end
def abrir_chamado(response)
redis.set(:context, :abrir_chamado)
user = response.user
response.reply(
%(Hello #{user.name}, What is your problem?)
)
end
def context
#contetx ||= redis.get(:context)
end
def clear_context
redis.del(:context)
end
Lita.register_handler(Helpdesk)
end
end
end
But when I register, :informar_motivo route, after passing of the :abrir_chamado route, is matched :informar_motivo route too.
but I need:
me: abrir chamado
Lita: Hello Shell User, What is your problem?
me: I forgot my password
Lita: Thanks! Your call was opened!

Answer 1

I found a ugly solution, but works :P
module Lita
module Handlers
class Helpdesk < Handler
on :shut_down_complete, :clear_context
on :unhandled_message, :motivo
route(/^abrir chamado$/i, :abrir_chamado)
http.get '/info', :web
def motivo(payload)
response = payload[:message]
return unless context == 'abrir_chamado'
response.reply('Thanks! Your call was opened!')
clear_context
end
def abrir_chamado(response)
redis.set(:context, :abrir_chamado)
user = response.user
response.reply(
%(Hello #{user.name}, What is your problem?)
)
end
def context
#contetx ||= redis.get(:context)
end
def clear_context
redis.del(:context)
end
Lita.register_handler(Helpdesk)
end
end
end