For collecting diagnostic information, I'd like to include which driver will be used for a particular device, even if the device is not connected.
Relevant Driver details would be Provider and Version.
For the device, Vendor ID and Product ID are known.
The driver is preinstalled, but no device of that type may have been connected before.
[edit] The purpose is troubleshooting installation issues. Normally, drivers get preinstalled with the software installation.
However, one 3rd party driver installation is particulary susceptible to get uninstalled due to bad UX that I can't control, and some customers go "creative" when trying to fix something, with some customers the language barrier is too high. I just want support to see reliably "oh, they have an old driver installed, for whatever reason.
I think you should investigate the registry keys in HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\USB. In general, every distinct USB device that was previously plugged into the computer will have an entry there. The entries have a "Driver" entry with a GUID and you can probably figure out what that GUID means by searching for it in other parts of the registry.
If the device has never plugged in, then you would probably want to use Microsoft's devcon utility (which is open source) to list all the installed OEM driver packages (INF files). You can then open the INF files, read them, and see if they might apply to your device.
Related
I am trying to create an installer (using Inno Setup) that will pre-install a USB driver for an LCD HMI. I have the drivers from the manufacturer (they appear to be signed). However, no matter what I do, Windows will first detect the driver as a "Gadget Serial v2.4" device, then immediately go to "Windows Update" and downloads a "PNX Bulk Device" driver.
This driver does not work with the HMI. I have to then manually open up Device Manager, find the "PNX Bulk Device", go to "Update Driver Software"..."Browse My Computer", "Have Disk", etc.
This is a very arduous process and may be overwhelming for an inexperienced user.
Is there anyway to automate the process, such that if the package is installed before the USB device is plugged in, then the driver will be in place, and Windows will use the correct driver rather than the Generic ones it is finding?
Note: I have tried the DPInst utility, the SetupCopyOEMInf function and pnputil.exe. All methods "appear" to work (ie: no error messages), but Windows still grabs the generic driver first, no matter what.
I realize my understanding of drivers may be flawed. I'm trying this on a Windows 7 x64 architecture, but I would like it to work universally.
Is it possible to fully install (and not just pre-install) a device driver on a system before the physical device is plugged in? In particular, I'm looking at the D2XX drivers by FTDI. Their driver installation program effectively runs dpinst.exe, and if you watch the console output of that program it says this:
No matching device was found for 'c:\drivers\ftdiport.inf'. Driver will be installed when plugged in.
The trouble is that I'm also using their .NET library for accessing the device, and that library is funny. It pops up an alert in the constructor if the driver isn't installed. Of course the usual solution is to simply plug in the device and let the driver installation finish as normal, but sometimes this is neglected. The pitfalls with having an unavoidable popup box in a 3rd party library should be obvious.
So does anyone know of a way to automate the full installation, and not just the pre-installation? Are there any dangers to copying the driver to the system folder manually / in advance?
You seem to mention "fully install" by "staging" the driver not by "loading" the driver. You can refer to the source code of "devcon.exe" for dp_add command, which actually do staging the driver package. Staged driver package will be being searched by PnP Manager when the unknown device is detected.
Our latest WHQL'ed custom driver has an incorrect entry for one of our upcoming product. The upcoming product is composite device and our WHQL'ed driver has an entry which matches the device ID for the composite device instead of the individual interfaces.
When the new device is connected to machines which have the WHQL'ed driver, the device gets binded to our driver and not to Windows Generic Parent Driver (usbccgp.sys). This prevents the interfaces in the device from being listed.
We could manually fix this by uninstalling the driver for the device and making it to bind to usbccgp.sys driver. In Vista and higher versions, we could delete the driver binaries at the time of uninstall. But there is no direct way to completely delete the driver binaries in XP. This makes it very difficult to cleanly uninstall the driver
Can this be fixed using an uninstaller? What is the best way to fix the affected machine in an automated way?
Download the Windows Driver Development Kit (Win DDK) and locate the devcon.exe executable for your architecture. Then, from an elevated command prompt:
devcon.exe find =usb
To list all of your current devices.
devcon.exe -r remove =usb *YOUR_HARDWARE_ID*
Will complete disassociate the device and driver from the target machine. If you have trouble getting the hardware id you can blow away all your USB drivers and let Windows auto-detect them after reboot.
devcon.exe -r remove =usb *
Extreme, yes. Effective, yes. We work with virtual comm ports all day and our test machines often experience your same issue. This technique has yet to fail.
I'm using a Limited User account under Windows XP, and I'm having a bit of trouble getting my Adaptoid (the most coveted N64 controller -> USB adapter, because of it's support for sending raw N64 controller commands + the fact that it's been discontinued) to work smoothly: as installed, the included software requires Administrator privileges to load the driver.
Presumably, it is possible to arrange for the driver to be loaded automatically when the Adaptoid is inserted by adding some stuff to the INF file for the driver (wishna1.inf):
the question is, what stuff?
(It would also suit me just as well if the driver could be automatically loaded when anything attempted to open \Device\Wish_NA1, or even to have it automatically loaded at every boot, really, but doing it on insertion seems like the right way.)
Note: I do have access to an administrative account, it's just that I prefer not to have to use it day-to-day.
First of all, let's clarify that a USB device has a Plug & Play driver on Windows 2000 and higher, so services start modes are irrelevant. The driver will have an entry as a "service" in the registry, but its start mode is irrelevant here.
Let's split the problem into two parts:
Installing driver for the device: This requires administrative privileges. This happens when you insert a USB device into a port for the first time. Windows goes over your .INF files to find one that matches your hardware. If the driver is WHQL-certified, it'll load automatically. Otherwise, you'd see the dreaded Add New Hardware wizard. If you're running as admin, a few clicks on Next should be enough to install it. Otherwise, better have that Administrator password ready.
Loading the driver for the device: Once the device is installed, the driver will be loaded each time this device is inserted into this USB port without requiring any additional user intervention. Ever noticed how a USB printer, camera or disk drive load much faster the second time you plug it in? That's because that's just loading, without installing.
From looking at the .INF, it looks valid. Also, it's not WHQL-certified, so you'd have to install it manually.
I'm assuming when you insert the Adaptoid, you get an Add New Hardware wizard. If you point it manually to the installation directory, does the Adaptoid install and function? Does it appear in the Device Manager?
P.S. USB devices which have a serial number are an exception. They're installed once for all USB ports. Those devices are rather uncommon, though.
I'm using InstallShield to install my application, a driver and a service.
I need to install the plug-N-play driver only if it's hardware ID was found in the device manager. The driver installation is done using DPInst.exe.
My problem, is that a user can sometimes manually uninstall the driver (After it was installed or even uninstall the "Unknown driver" under "Other devices") and then I can't find the hardware ID in the device tree, although the device is plugged.
If I rescan the device tree during installation using CM_Reenumerate_DevNode_Ex (The code equivalent of "Scan for new hardware"), I can find the hardware ID but this brings up the "Found new hardware wizard".
Is there anyway to rescan the device tree but suppress the "Found new hardware wizard" or to avoid rescanning but still making sure my device hardware ID is present in the system?
I'm writing a new answer since we already have too many comments on my older one, and its content was based on a small misunderstanding of the situation.
The actual problem, as I understand it now, is the "Add new hardware" wizard that pops-up when rescanning for devices, before installing your driver. Unfortunately, this wizard pops-up whenever no suitable driver is found to handle a new device in the system, so in order to overcome it, the only option is to make sure that such a driver exists in the system. This leads to two possible solutions that I can see:
Go for a software first installation, and make sure that your driver is suitable for the device (the inf is well formed, and you have WHQL signing). As far I understand, this is not an option, because you do not want to install the driver on machines that don't have the device connected (I would love to hear why).
Make sure that some other driver in the system is suitable to handle it. In that case you need to choose one of the built-in drivers (one that wouldn't wreak havoc if it were to act as a function driver for your device), and give your device a matching compatible ID - one that would cause the built-in driver to be found suitable. This way you will not have to wait for the user after re-scanning for devices, but depending on your device, finding a fitting built-in driver might be impossible.
It sounds like you're going about it the wrong way. If you have an MSI based installation, why not use DIFxApp instead of DPInst?
As for the "Found new hardware" wizard, you'll need two things here:
Make sure that your inf file is correct (so that your driver is associated with the hardware id)
Get a WHQL signature from MS. This step is needed for XP, as untrusted drivers will not be automatically assigned to devices. With Vista and 7 you can digitally sign the driver yourself, but you'll get a warning during installation, asking the user whether he/she wishes to trust this publisher (you).