I'm facing a really strange issue with Magento.
Basically some users can login and interact with the site normally, and others login but end up with a 404 error on every page...
I've tried tweaking the cookies settings via Magento backend and also thru database. Exported and imported again the users, changed the session location from db to file... disabled cache, cleared cache, deleted everything from /var/ but nothing seem to help. And no errors are thrown anywhere.
I've also checked the session files for these users and they seem be fine.
I've noticed in the session files, that there's a brief history of the user... I was thinking if there are some tables where this data is coming from and that I can clear and see if it works.
I'm lost, really. And out of ideas!
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I've been working on a website built with processwire, everything went fine. We put the site on production and it was doing ok. Suddenly one day it stopped recognizing the admin credentials (this happened 5+ days after I did the last change to the project). When the website owners told me what was happening, I myself tried to log into the admin account and the login page just refreshes, no error, no nothing.
I did the project setup 4-5 times just backing up the data base, 777 permissions to assets, cache and sessions folder, erasing the cache and sessions folder content as well and nothing worked.
BUT the weird thing is that I can run the same project locally (using the same database, files, everything, I tested it and yeah, it's the same database) and the credentials are working is if nothing even happened.
Tried to reset the password and with the code snippet that processwire gives us to reset the password it still works locally but not in the production ftp server.
I don't know what should I share of my project in order to make it easy to understand.
I got it, the thing was that I needed to add session.auto_start = false in my php.ini file.
I don't really know why this suddenly changed but there it is, hope this helps someone in the future.
A Magento website is down in IE and in Firefox. Magento provides the following message: "There has been an error processing your request. Exception printing is disabled by default for security reasons."
However using Ctrl+F5 makes the site work.
The site works in Chrome and in Opera.
It also works if any page is requested other than the home page.
The error in the magento file in var/report lists:
a:4:{i:0;s:108:"SQLSTATE[HY000] [1203] User XXXXXXX already has more than 'max_user_connections' active
However it still works in chrome.
You have a problem with your database; Basically your database is hitting the limit for the amount of connections for that user. Check what your max_user_connections setting is at and increase it.
Be careful, as the higher that number, the more resources it will use. You have to find an even balance.
It was not a problem with Magento or the database. The web host was incorrectly caching the site. We found out when a file I uploaded still appeared in cPanel yet the file had been deleted several minutes before.
The web host flushed their cache of the site. The website immediately loaded without any error.
So I found several variations of this issue and tried the solutions; none worked.
So customers are not able to login with the correct username and password. The login screen (https://www.example.com/customer/account/login) just refreshes when the credentials are entered correctly -- should redirect to the My Account Dashboard.
The only thing that seems to temporarily work (few hours at a time before the problem comes back) is when we change back and forth the System > Config > Web > Session Cookie Management > Cookie Domain to "https://www.example.com" and ".example.com" Then we flush the Magento Cache and we flush the Storage Cache and refresh the all Cache Types.
After this, Customers can login on Firefox, Safari and IE, but not Chrome (same login page looping issue).
We have exhausted everything we can think of. No errors in the logs and we have the correct getBlockHtml('formkey'); ?> code in the login.phtml files. We are using a custom theme and noticed this problem after migrating the site from Enterprise Edition to Community edition.
Any suggestions would be greatly appreciated!
Thanks for reading this article and opportunity to post my answer here.
I also faced same problem which AShah faced. I also googleing but did not find such proper result. Finally I removed or clean the session folder (root>var>session) and its works fine for my store.
Hope this trick will solve you. thanks
First check what are the values set for following path in core_config_data
table
web/cookie/cookie_path
web/cookie/cookie_domain
Try by replacing any existing value by NULL.
Following should be set to 1
web/cookie/cookie_httponly
I really stuck on this issue, everytime i log in into magento admin, it's give me an ERR_EMPTY_RESPONSE on google chrome and Connection reset on Mozilla.
The shop is still accessable, but it's load very slowly. It's working fine before, and suddenly become like this.
I can't find a similiar issue like this, mostly are the shop that return an empty response and they still can access the admin page and it's caused of enabling flat category/products set up.
I'm not sure if client enabling the flat category/products. If it so, what table should i edit using phpmyadmin?
since i can't access the admin page, or there are another thing that cause this? some error code, some files missing in admin directory or htaccess thing, actually i'm not doing changes on htaccess before. Really need your help.
Restarting apache and mysql worked for me
service httpd restart
service mysqld restart
Hope this helps.
I am using magento 1.6.2.0 and it keeps returning to to login screen every time I try to do an activity.
Things I have done:
My php.ini memory limits are set at 512Mb and my times set at 18000
checked the server time, php.ini time, and magento config time
Cleard the cache from magento. no joy
Cleared the cache and session from my plesk panel, no joy
Cleaned firefox and chrome history and page cache, not joy
reinstalled Mage_Core_Adminhtml, Mage_Core_Modules, Lib_Js_Mage, no joy
I reinstalled mage JS, no joy
The only changes recently have been the magento php 5.4 patch and had to reinstall Mage_GoogleShopping becase the new one would never complete loading the page.
Every time I try to change to something in the admin menu I have to log back in.
I checked the adminnotification_inbox in the database and it was reset to zero.
I get no errors in firebug, firefox or chrome and my cookies are working although it says .nilandspalce.com.
reinstalled magento.
It is like magento keeps resetting itself as my admin notifications keep coming back after delete
I have no error reports or folder.
I have run out of ideas?
I've came across this issue before... Give this a try...
system->configuration->admin -> select security tab and check session lifetime field
This is where you can define your time...
Also, if you use some .php extensions, some of their session encrypts can cause problems...
For Ex: sjusin.session.encrypt = On (This would need to be turned to Off in some cases)
This you can find in the config file by the way
Also if this doesn't help you check this out about quota.