Up until sometime in the last few days, I was able to easily attach "Sales Lit" documents to emails in outlook with the Dynamics 365 Outlook App. You would start an email, click the "Dynamics 365" button in the ribbon, then select "Sales Lit", locate the attachment in the subject tree, and click "Add to Email". Then the file(s) you had uploaded inside of Dynamics 365 to a "Sales Literature" record would be attached to the email you were drafting.
However, people in my organization started complaining yesterday that they got a "download failed" error when doing this. I'm getting this error too, and if I save the email as a draft and reopen it, I get a list of errors for each attachment, each error reads: "An error occurred while updating permissions for '[FILENAME]'. Retry | Dismiss"
If it's a permissions thing, where would I change that? In security roles in Dynamics 365? Or Microsoft just up to something?
Error Screenshot # 1 "Download Failed" initial error
Error Screenshot # 2 "error while updating permissions..." looking at draft email
Just want to confirm this started happening in our organization 3 days ago as well, we are using Dynamics 365 with the Dyn365 Outlook integration. I was just searching to see if Microsoft had been informed. May need to report to Microsoft, since this does not appear to be something in your control.
Found this fix that worked for me: What if you want Outlook 2016 to behave like Outlook 2013 and earlier? Well, the Attach File with the drop-down is not customizable directly, but you can add an old-style Attach File button. To do this, start a new email, right-click the toolbar, and click Customize the Ribbon. Right-click the New Mail Message section on the right and choose to Add a new group. Then select the Attach File command on the left, and the new group on the right, and click Add. I have called my new group Custom:
http://www.itwriting.com/blog/9343-outlook-2016-attachment-mysteries-and-annoyances.html
Related
I am currently using Outlook Version
Microsoft® Outlook® for Microsoft 365 MSO (Version 2109 Build 16.0.14430.20154) 32-bit
Here's the Issue.
I have an email opened in Read Mode.
Sender: sender#senderemail.com To: recipient#recipient.com
Open Any addin and Pin it
Click back on the email and the sender has been added to the To: list.
So it now lists the sender as a recipient.
Close the Addin
Reset the view by clicking on drafts, then go back to inbox.
Check the email in step 2 and it's back to normal.
Please help with this.
This bug has been resolved by MFST
Unable to configure profile after installing Outlook 365.
It throws the error: A specified logon session does not exist. it may already have been terminated
Problem background:
I had a working Outlook 2016 which I uninstalled and installed the new Office 365 Outlook after which I'm unable to configure my Outlook profile.
Disclaimer: Answering my own question, so that others shall not get stuck where I did.
This error occurs due to conflict with previous left-over older Outlook configurations with the new Office365 Outlook.
I had to follow all these steps in the given order to resolve the issue.
STEP - 1:
Delete old Outlook profile (Warning: You'll lose the local copy of all emails, on removing the profile)
Go to "Control Panel" --> "Mail" option.
Click on "Show Profiles"
Remove all profiles from there.
STEP - 2:
Delete all files from the Accounts folder.
C:\Users\rlal1\AppData\Local\Packages\Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy\AC\TokenBroker\Accounts
Delete everything present in the above directory. Restart your PC and try logging in to Outlook.
If it doesn't works follow the next steps.
STEP - 3:
Create a new Registry key
Open Registry Editor and navigate to below registry path.
HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity
Switch to the right-panel window and create a new key (DWORD 32-Bit value) with the following name DisableADALatopWAMOverride.
Double-click on the value to change its Value Data from ‘0’ to ‘1’.
Now, create another new key (DWORD 32-Bit value) with the following name EnableADAL.
Double-click the entry and set its value to ‘0’.
Finally, restart Windows and try to create a new Outlook profile again.
I set a Out off Office meeting reminder in future in MS Outlook and now my MS Teams is showing Out Of Office.
I checked the setting in my MS Outlook and also tried to manually change my status in MS Teams but in vain.
Where can I fix my out of office setting so that my MS Team shows normal "Available, Away or Busy" status instead of "out of office available/busy/away" ?
The reason may be you have accepted someone’s Out of Office (OOO) appointment. Goto your calendar and reject it.
I solved the similar issue like below.
Go to your Outlook and Click on File
Make sure to check this option (Do not send automatic replies)
1.first turn off automatic reply.
2.Sync your email from outlook by send/receive -> update folder. It will connect
with outlook server. Once it is synced your teams status will be changed.
Type /busy in your teams search box .
My Outlook web add-in saves emails to an external application.Upon save, it will also write some custom information to exchange server using Office.js's customProps.saveAsync();. So next time the user open the same email, the add-in will look up the properties and if it is not null will remind the user the email has been saved.
Work like a charm in web browser(Office 365).
However in Windows Outlook desktop, the function performs strangely. If I save the email and then immediately move the email to another folder. The customProps.saveAsync(); will fail(nothing saved to exchange server). However, if I re-launch the add-in on the email before moving out to another folder, the custom info will be saved successfully.
Seems to me on Outlook desktop the custom properties will not be written to the exchange server immediately, instead, it will wait until it is being triggered(re-launch add-in etc I do not know the exact mechanism). However, if the email being moved to another folder right after being saved in an add-in, the pending function will be lost.
I found this describing seemingly similar behavior. So I then turned off the "cache" mode in outlook but the problem persisted.
I also tried using EWS's API to perform the "save custom properties", but the problem still persisted.
Am I missing somethinghere or it is Outlook desktop's bug?
You are not missing something - this is definitely a bug in Outlook Desktop. Thank you for reporting the issue. We are investigating and will work on a fix as quickly as we can.
As a workaround in the interim, you can switch messages within the same folder in order to trigger a save. The workaround you found of re-opening an Add-in may also work.
Recently, we have some users which suddenly got this massege:
"Outlook blocked access to the following potentially unsafe attachments"
(outlook 2010 plus)
I had tried all of this: https://support.microsoft.com/en-us/help/829982/outlook-blocked-access-to-the-following-potentially-unsafe-attachment
but nothing had changed...
I was able to permanently unblock files with specific extensions by applying the following procedure, that I found at sitepoint.com :
Close Outlook
Run your Registry Editor (regedit.exe)
Go to HKEY_CURRENT_USER/SOFTWARE/Microsoft/Office/XX/Outlook/Security, where XX corresponds with your version of Office
Create a new key of the type String Value, named Level1Remove
Add the extensions you want to unblock, separated by ; characters
(for example : .js;.vbs;.exe)
Restart Outlook
If that doesn't work, the issue is probably caused by one of Microsoft's June 2017 security patches. Instead of removing the security patch responsible, you might want to consider one of the fixes or workarounds mentioned here.
The update blocks access to attachments with long filenames and/or file names with consecutive periods
Remove this update to fix :-
(might want to decline these updates in WSUS to prevent re-installation)
Outlook 2007: KB3191898
Outlook 2010: KB3203467
Outlook 2013: KB3191938
Outlook 2016: KB3191932
Replaced with :-
Outlook 2010 KB4011042
Outlook 2013 KB3191849
Outlook 2016 Fixed in build 1706 - run Office update (note not fixed in Deferred channel)
No fix for Outlook 2007
We recently had the same issue, when I removed KB3203467 (Security Update for Microsoft Outlook 2010) - this resolved the issue immediately.
if this message comes "Outlook blocked access to the following potentially unsafe attachments" message in Outlook"
Outlook goto Junk option , Never block Option
click it
then file will accessible.
We have Outlook 1808 (Office 365 up-to-date as of March 2019) and we were still receiving this message with a pdf.
We just added the sender to the Safe Senders list and restarted Outlook:
Home -> Junk -> Junk E-mail Options -> Safe Senders -> Add the email address (this really should be a button)
Tick the 'Automatically add people I email to the Safe Senders List'