We create classes for multiple school districts via googles classroom api. We noticed that on 2017-12-18 we had multiple classes have their Aliases removed (We ended up creating duplicate classes as we use this alias for our unique ID). We use a domain-scoped alias as defined here https://developers.google.com/classroom/reference/rest/v1/courses.aliases
Any ideas? I'll keep this updated as we find more information.
Google found the root cause on their end. This was a google issue.
Note: I did remove some of the messages from google but nothing context related just some specific things about questions related to our company.
Hello *****,
I hope this message finds you well. This is a follow up message
concerning your case with Google Cloud Support.
I would like to inform you that we just received an update from our
Engineering Team regarding the bug that was affecting the Classroom
Aliases. According to the update received, our Engineering Team was
able to identify the root cause of the issue and the issue is now
fully resolved. This means that the aliases will no longer clear when
making update to the courses via API. I possible, we would like to
know if you are still seeing aliases that are deleted or seemingly
disappearing?
According to the information and due to the nature of this bug, our
Engineering Team will not be able to restore the previously deleted
aliases but they are working on creating an alternative solution in
case anyone else encounters this issue in the future. This means that
they will have a way to recover aliases in the future in case they are
deleted by a bug or issue in our end. Please rest assured that this
API issue should not occur again but if it does, we will have a way to
get those aliases restored.
I suggest that you recreate the aliases, test to see if there is any
other issues and let me know if you need any additional help or if you
have any questions regarding the above response. Again, we really
appreciate your patience and continued support while we work to
identify the root cause of this issue.
The best way to reach or API Team is by opening a support case and
wait for us to reply back via email or wait for a call back. We will
normally sent an email requesting the best time and phone number to
contact you back. You can also reply to any of our cases during a
period of 30 days and your will be be reopened and I will be able to
contact you back as soon as possible.
Sincerely,
Google Cloud Support
Related
We already have a /.well-known/apple-developer-merchantid-domain-association.txt file under our domain which is used to verify our domain to Apple in relation to a checkout.com Apple Pay integration. Now we wish to have a completely independent Apple Pay integration (i.e. a different Apple merchant) using Adyen, operating under the same domain. This means we need to verify that too, by hosting a different /.well-known/apple-developer-merchantid-domain-association.txt... how can this be done while making sure the existing checkout.com integration doesn't lose its verification?
I was hoping maybe Apple includes some kind of header in the request signifying which merchant ID it's verifying, and based off of that we could dynamically change what we present? But I couldn't find anywhere detailing the exact process that goes on.
I've found lots of threads on the Apple developer forums about this, but none with a conclusive answer:
https://developer.apple.com/forums/thread/718160
https://developer.apple.com/forums/thread/118725
https://developer.apple.com/forums/thread/695538
Only the last one provides any kind of answer, which doesn't feel particularly robust as it seems like a big assumption that once it's verified Apple will never check again, an assumption that doesn't seem to be documented anywhere?
Are there any other possible solutions here?
I've come to you today in hopes of getting some support in regards to the Google Distance Matrix API. Currently I'm using this in a very simple way with a Web Services request through an HTTP interface and am having no problems getting results. Unfortunately my project seems to be running into Query limits due to the 2,500 query Quota limit. I have added Billing to the project to allow for going over 2,500 queries, and it reflects that increased quota in my project. What's funky though is that the console is not showing any usage and so I'm not sure if these requests are being ran against what I have set up.
I am using a single API Key for the project which is present in my requests, and as I said before the requests ARE working, but again I'm hoping to see if someone can shed some light as to why I might not be seeing my queries reflected in my usage, and to see how I can verify that my requests are being run under the project for which I have attached billing.
If there is any information I can provide to help assist in finding an answer, please feel free to let me know and I'll be happy to give what information I can.
After doing some digging I was able to find the following relevant thread to answer my question:
Google API Key hits max request limit despite billing enabled
A users workspace contains several chiklets that can often refer to retired servers and throws the error "You are not authorized" if sent a link to a new replica of that application. To fix this issue the user can right click on any open space of the workspace and choose the 'Refresh Unread Count' option which removes any chiklets referring to retired servers. I was able to get a handle on the workspace, desktop8.ndk, but the call to 'GetAllUnreadDocuments" does nothing. I also looked in the Lotus C API 8.5 Reference and found a few entries of which I wasn't sure would solve my problem and checked the 6/7/8/8.5 forums.
So, the question is: can a routine be created that will automate the "Refresh Unread Count" process so that a call can be made to it from a button or during post open of the inbox?
I think the company Panagenda has a process that will remove old servers from the workspace, but not sure how they are going about that. I did see that the 'cache.ndk' has a field, $SourceDbPath, that stores the server/path of databases. Maybe parsing that and making a call to the server to open the 'names.nsf' is the way to go. However, the 'cache.ndk' doesn't contain all applications on the user's workspace.
Thanks,
Dwain
As far as I know, the workspace does not use ordinary Notes document structures and there are no published APIs specifically for accessing it. Panagenda has done extensive research to reverse-engineer the data structures and has written their own low-level code to manipulate them.
How do I integrate with a Lotus Notes Domino server? I know there are several versions and the answer would be different for each one, but advice on any version would be great at the moment as I haven't gotten the info on what server it is I'm supposed to integrate with yet. Assume version 6+.
I'm assuming I need to do the integration with the server and not the local Lotus Notes client, but that might not be correct?
I need to both read and write to the calendar appointments of a select number of users.
For instance I should be able to create/update/delete a appointment for a certain user.
The appointments are the only thing I need access to, at the moment I have no need for the mails.
From what I have read on the internet there are no standard interface to do this?
Should I develop a Domino app that does what I want?
Maybe there is a server API that I can use to connect and retrive information?
Hopefully this can be done in c#? If not what is the preferred way? I read something about java and that is doable also.
If you don't have any concrete answers but you have useful links, please post those as comments.
I have used Java and the C++ APIs to read a Domino calendar. Depending on the scenario, a server side solution can run into trouble if you want to do more than read -- the workflow sometimes needs the Notes client. Need to understand more about what you intend to do.
API documentation:
http://www.ibm.com/developerworks/lotus/downloads/toolkits.html
I'd use Java.
Here's Domino Designer help section on Java:
http://publib.boulder.ibm.com/infocenter/domhelp/v8r0/topic/com.ibm.designer.domino.main.doc/H_9_CODING_GUIDELINES_JAVA.html?resultof=%22%6a%61%76%61%22%20
First read Running a Java program section.
Then you'll be interested in Accessing databases link.
Here's example of how to access user's mail db (calendar items are inside mail db in Lotus):
http://publib.boulder.ibm.com/infocenter/domhelp/v8r0/topic/com.ibm.designer.domino.main.doc/H_EXAMPLES_OPENMAIL_METHOD_JAVA.html
GooCalSync (openntf and LotusNotes-Google Calendar Synchronizer (sourceforce) are great examples of how to do this in Java.
The best way to do this without the pain of having to write code is to use ICal. You will enter all sorts of issues with access, reading appointments etc that are best left to Domino to handle.
There are some good documents on the web on ICal support in Domino.
I've done this before for a CRM product (clearc2.com). iCal is easy, but if you want to do more than insert items and actually do a bi-directional sync to the calendars (which are mail databases on a domino server), then I would look at the appendix of the Lotus Notes C API first. There is a section that explains the C&S piece fairly well. You do not need to use the C API to do the work, but it will explain what the many c&s items (fields) are for.
Click here for documentation.
My advice is to keep it simple, e.g. do not try to tackle repeating items (appts/tasks) on the first attempt. And try not to re-use any custom product objects you find in the mail template. These are undocumented Notes classes and can go away anytime. Furthermore, they may not work the same from each point release or even incremental release. The mail template code can be evil.
A common problem I find when dealing with non-technical users when supporting technical issues is "translating" what I'm hearing to what actually is causing the problem. In our current application we do things like provide error message details that can be forwarded to our support team, however my question is:
1. Is there an approach that any of you have implemented and found successful in helping the user provide quality information about application issues that can help in troubleshooting? If so what is that approach?
What I'm hoping for is a clever approach to designing error message displays in such a way that when the user communicates the issue, it is a better primer for quickly resolving the issue. Thanks!
I've found that logging of end user activities and errors is an effective tool as this reduces the amount of information you require from the end user.
You can also ask the end user to provide screenshots which typically captures URLs, input, error messages, etc..
EDIT: In my experience though, any prompt for information even when provided to help desk staff is typically ignored or misinterpreted. My suggestion is to capture as much information as you can automatically as that eliminates human error/oversight.
If your users aren't computer litterate, then you should use VNC to see what's happening on their computers. Despite network lag, you should be able to see more things happen than the user does
When your application encounters an error, have it log or "phone home" the actual error in addition to showing an error message to the user. The user can then send you the error logs (or you can look at them in your error database if the application "phones home"). This way you can get more detailed information directly from the application. Logging additional information about the application state will help to isolate what the user is doing when the error occurs. You may want to include the ability to turn this logging on/off so that it only occurs, or occurs at different levels, based on some flag. This would allow you to restrict some logging to only those situation that require extensive logging to narrow down the problem.