My company (which does Tutoring services) recently transitioned to Square for their Appointments and POS and I am trying to automate certain tasks. I wanted to know if there was a way to create "Open Tickets" for transactions through the Connect API.
I went through the documentation and couldn't find anything that refers to "tickets". I checked the seller community but wasn't satisfied with the answer from Square since they seemed to not understand what "Tickets" meant. I have provided more details at the end of this post in case someone wasn't sure about "Tickets" here as well.
I believe currently Tickets are only available through the Square POS app (Android/iOS) and not on the Web Dashboard. I would like to be pointed in the right direction in terms of what I might need to look at in order to get access to automatic ticket creation.
For more details, please read on.
In order to clarify what I mean by "tickets", here is Square's page regarding "Open Tickets". They are basically a way to create and save transaction info ahead of time so customers can be charged quicker. The way we use "Open Tickets" is we create tickets for Tutoring sessions every day in the morning and when a customer shows up, all they have to do is look up their ticket and pay. We do this since we expect a lot of traffic every day and we want to streamline the process as much as possible.
Therefore, our admin staff ends up creating 80-100 tickets manually every day! I wanted to know if there was a way to automate this. I already have a running Google Sheets with all appointments data that would be needed in order to create a ticket. I just need to find a way to communicate with ticket creation.
I apologize if this is a long post. I tried to be concise but thorough. Please let me know if there is any detail that I missed. I appreciate any help!
Unfortunately, Open Tickets isn’t currently available for Square’s API. Square's API is only able to track completed transactions at this time.
We are constantly improving the product based on feedback like this, so I’ll be sure to share your thoughts with the API team.
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I'm having a problem with payment procedure in heroku account(billing section).
I got verified first time successfully and in one month all charges of my card are giving an error: "Unable to verify your card. Please try later or contact your financial institution for help'".
I tried with 10 credit cards, all of which are from Mexico (and I triple checked all the info and I’m sure it’s correct). I also talked to my bank and there is no attempt of charging cards.
Heroku support can't help me out. This is their answer to my ticket "I truly wish I could be of more assistance, but unfortunately I do not have access to anything that would be able to make a difference here. I apologize for the poor experience."
Maybe someone had the same problem?
Thank you.
The answer is ... that noone can help me in Heroku.
Support of Heroku answered: "Unfortunately, the many layers of security make it impossible for us to further investigate. I find it frustrating myself, since my job is to try and help customers and in cases like this I'm told there's nothing I can do. I'm truly sorry for the poor experience here. The only choices are pretty much to use only Free Dynos and no add-ons except the free version of Heroku Postgres (and no custom domains), or to move to a different platform. I apologize that these are really the only choices".
So I'm moving to other platform. Lol
If that many cards are not working, one of the possibilities is that your user footprint (things that can compare your online activity to the other user profiles, like location, e-mail, credit card) could be triggering fraud prevention tools, which can happen if patterns are identified that are similar to ones used by spam or fraudulent accounts. It doesn't necessarily mean that your account is identified as fraudulent or spam, but it does mean that the virtual footprint is considered too risky to approve.
I am currently using Kinvey only for the business logic. Everything else I am using other services. It seemed that I must be logged in to use business logic so I made one account and made the user register to that account when opening the app. I am confused if that will be an okay approach since I believe I saw on another post that after so many downloads, it will raise a flag on Kinvey's side. Is that true? I also just saw these images in the users section and am not sure what this means.
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To answer your question about pricing, you can review our pricing plans at https://www.kinvey.com/pricing/.
Kinvey monitors customers in the free developer plan to check if their usage exceeds the limits. We do this by checking API calls per month, number of active users, data/file storage used etc for your kid - not by App Store downloads.
If that happens, Kinvey support or sales will reach out to you to help you transition to the next pricing tier or help you to reduce your consumption with optimization or other options.
Your queries about master secret, authentication are best answered in this Kinvey security guide: http://devcenter.kinvey.com/rest/guides/security
Regards,
Wani
Kinvey Support
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I'm trying to work in a more organised way and started adopting user stories.
I think I have misunderstanding of how should I use user stories for technical stuff.
Let's say I'm coding an app that gives me the ranking of my site for a certain Keyword in Google.
The user story goes like that:
As an Internet Marketer
I want to find out where my website ranks for a keyword
So I'll know whether my SEO efforts work
Now this is pretty straight forward and user centric... However, what happens if I need to introduce Proxies into the loop.
On one hand, Proxies are technical implementation detail on the other hand, proxies is part of the Internet Marketer's domain.
How should I craft such story?
As an Internet Marketer
I want to use Proxies when searching in Google
So we'll be able to check a lot of keywords without Google blocking us
The above scenario doesn't sound right for me... Maybe I can rewrite it to be something like:
As an Internet Marketer
I want to be able to check a lot of Keywords at a time
So it'll save me time
This sounds more right, however what acceptance criteria can I give it? try scraping google 100 times in a min? Isn't it waste of time?
Here's another scenario. How should I craft a user story when the feature I want to implement is that a proxy can be used once in 30 seconds? I don't have any idea of how to approach this problem from a user centric perspective...
Another thing I thought of doing is to present another Role. Instead of being centered around Internet Marketer, I can say we have a role called Google Scraper. I can say that Internet Marketer is in relation with Google Scraper.
Now I can write a user story like:
As Google Scraper
I want to change proxies every Search
So Google won't ban me
What would you say about approaching technical implementation details like above? It can also help breaking the system down into modules...
You don't write technical stories. User stories should meet the INVEST criteria.
Proxies do sound like an implementation detail and should be avoided. You should not be mentioning proxy servers in your story. Even if they are part of the domain, there are potentially other ways to achieve the same effect.
Instead of writing "I want to use a Proxy, so that I don't get blocked", you should write, "I want to disguise my identity, so that I don't get blocked". If I was your customer, I wouldn't know why you wanted a proxy? Is it a forward, open or reverse proxy? There are loads of uses for a proxy server. You should pick the feature that you want to exploit.
However, you shouldn't get too hung up on perfect stories. The agile manifesto says, "Individuals and interactions over processes and tools".
When writing a user story, you should also consider the 3 C's: Card, Conversation, Confirmation. Do both the customer and you understand the meaning of the story?
Does the card meet INVEST criteria? If you answered yes to both those questions then the story is fine.
User Stories should not include technical details. During Sprint Planing technical details should be added as Delivery Team tasks nested below the User Story. These tasks should be created through discussion by the delivery team. You should not attempt to document every implementation detail under the sun as you will reach a point of diminishing return. Aim for 60-75 percent coverage on implementation details (tasks) for each user story as the details may change as coding begins. Any additional details developer discover during coding can be shared and documented briefly during the daily stand-up. should The User Story can be simple and non-technical while the Delivery / Development Team will flesh out story details as nested Tasks.
These Task should be visible to Developers through their Integrated Development Environment (IDE). As Developers complete tasks they can associate their checked in code with the task in your work item tracking tool (Jira, Team Foundation Server, On-Time)
I can't find much about this online so I was wondering if someone knew here.
Is SSRS 2005 if a user creates a subscription, will other users be able to view and edit those subsciptions? If not, is it possible to make subsciriptions visible to everyone?
Thanks
Quick answer is no.
Long answer is:
AFAIK, there is no site-wide subscription management functionality. The best you can do within Report Manager is site-wide schedule management, which allows admins to set up schedules at preferred times and let users choose those schedules when creating their subscriptions.
Our solution for controlling/centralising subscriptions was to set up a generic Windows user, log in to Report Manager and use that user to create all subscriptions. This means that all requests for subscriptions go through the IT department (+ or - depends on your situation. We didn't want users creating subscriptions themselves). All users who know the generic username/password can manage subscriptions in one place. Not ideal but it works for us.
Another option is that all the data for subscriptions is held on the Server, either in the Reporting Services database or in the Jobs themselves. If you are brave you can delve in and set up some sort of interface to access this.
This is definitely an area in which I find SSRS lacking.
Update:
You live and learn. I've just found that (provided you have sufficient privileges) if you open a report, then go to the subscriptions tab, you can view and edit any subscriptions that are set up on this report by any user. Still not ideal as you don't get an overview of the subscriptions across the system but better than the bleak picture I painted previously!
The company where I work for (1800+ Employees) is looking to enhance the personal relationships between its employees, allow a better collaboration and communication between departments and make it easier for the HR department to identify skills, experience and interests among the personnel (ex: we have some colleagues with deep knowledge of SAP modules and products, but during concrete projects it results very difficult to identify them and integrate them). Therefore, they want to implement a social network for our intranet.
We are just looking for the basic features such as profiles, discussion boards and so on, so nothing fancy. I proposed Community Server but my boss said .Net and java are no-gos. He wants LAMP and is not interested in a web solution like Ning, because of privacy and security concerns. It does not matter if it is Open-Source or commercial software. But it should allow a complete layout customization and must also have access from the outside world.
So my question would be, is there something like Community Server running on a LAMP stack?
Thank you very much!
UPDATE: We already have a Facebook page and a group. But my boss wants some features not included in Facebook such as a tag cloud in each profile page displaying skills and relevant proyects; and a feature like the "neighborhoods" from Last.FM, where you can group people with similar skills and interests and there is also the confidentialy issue (discussions about projects, clients, etc). So, any ideas?
You should check out StatusNet. http://status.net/
It doesn't directly answer your question, but aren't you rather trying to reinvent the wheel?
Facebook has got Social Networking down and the likely hood is 95% of your 1800 employees already use it.
Why would you go to the effort of writing and supporting a product as well as asking your employees to update information about themselves in multiple places when you could just set up a Facebook Network.
The other point I would make is, why are you limiting yourself to one way of doing things right from the off. Perhaps a detailed analysis of which technologies best serve your purpose would be more appropriate.
I appreciate this doesn't answer you question, I just feel this is a good example of Corporations unwilling to embrace tools already out there, I suspect because they are scared of them.
I'm probably right in guess that you're company heavily monitors Facebook usage, which is why this also might be hard.
Try Open Atrium, a Drupal-based team server.
Some sort of facebook application would allow you to keep the data on a server that you manage, but still use facebook's existing features. Pretty certain that facebook uses PHP for its application framework.
I agree with MrEdmundo and would upvote him if I were registered. Dont fall victim to "It wasnt invented here" syndrome. I bet your boss is like "we need something like facebook".
If it makes you feel better... here is a little story:
I was trying to implement some sort of group chat so fellow employees could ask quick questions to eachother online without having to get up or if someone was on the phone, etc. However, the service I installed (some sort of jabber daemon, i forget which one) never really got used. The solution? Just install the facebook chat client because all the co-workers are already on facebook most the day anyways!
plus, the "screen name" is appropriate because it is our real names, not stuff like "Out Into Space", "theman", or "fly-mystikal-dj-69"
You might want to consider something like Drupal. It's technically a CMS, but it's extremely customizable, and there are a lot of modules available that provide social-networking-style features.
Use Office Messenger for communication. It's basically like MSN Messenger but run on the company's servers so they can monitor all traffic. To know who has expertise in what area, it can't be too hard to build your own simple CRUD application to record profiles of employees and have each profile tagged with key skills, that the employee has and build a search function to find the people with the skills you need at any given time.
You can create an application using the Facebook SDK (PHP, java or any other language) and moderate it so that only employees can use it. That way you can use the existing Facebook features and add the tag clouds and other stuff your boss wants.
I've not used it, but Dolphin might be worth downloading to try out.
elgg.org
LAMP easy to install and setup, looks like your requirements would all be easily satisfied by the official plugins that are available.
Another option: http://buddypress.org/