Why are my chatbot refresh cards in Teams not refreshing? - botframework

Question

I am serving out O365 connector cards to my teams channel in my chatbot, for the user to use an HttpPost action to send data back to the bot.
Here is a sample invoke message when the user saves:
{
"name": "actionableMessage/executeAction",
"type": "invoke",
"timestamp": "2018-06-16T20:58:24.388Z",
"localTimestamp": "2018-06-16T21:58:24.388+01:00",
"id": "snip",
"channelId": "msteams",
"serviceUrl": "https://smba.trafficmanager.net/emea-client-ss.msg/",
"from": {
"id": "snip",
"name": "my name",
"aadObjectId": "snip"
},
"conversation": {
"conversationType": "personal",
"id": "long conversation id"
},
"recipient": {
"id": "bot id",
"name": "bot name"
},
"entities": [
{
"locale": "en-US",
"country": "US",
"platform": "Web",
"type": "clientInfo"
}
],
"channelData": {
"tenant": {
"id": "tenant id"
},
"source": {
"name": "message"
}
},
"replyToId": "message id",
"value": {
"body": "{\"sportType\":\"1\", \"tournamentName\":\"FIFA Soccer World Cup\",\"startTime\":\"2018-06-14T03: 00: 00.000Z\", \"endTime\":\"2018-07-16T07: 30: 00.000Z\", \"timeZone\":\"Russian Standard Time\", \"tournamentId\": \"1\"}",
"actionId": "SaveTournament"
}
}
In response to a save card, I am returning an ActionCard in the response body, and I am including an HTTP header "CARD-UPDATE-IN-BODY" with a value "true". Here is a sample response message:
{
"#type": "ActionCard",
"inputs": [
{
"#type": "TextInput",
"isMultiline": true,
"maxLength": 500.0,
"id": "SaveStatus",
"isRequired": false,
"title": "Save Status",
"value": "You updated the tournament FIFA Soccer World Cup running from 6/14/2018 to 7/16/2018 in timezone Russian Standard Time"
}
],
"actions": [
{
"#type": "HttpPOST",
"body": "{\"tournamentId\": \"1\"}",
"name": "Update FIFA Soccer World Cup again",
"#id": "UpdateTournament#1"
}
],
"name": "Save Tournament",
"#id": "SaveTournament"
}
I have traced this in my web app so I know that is what is being returned to the bot framework middleware.
In my teams app in the browser,when I trace the response message with Fiddler, the card invoke response is not getting the refresh card I send, it is just getting a generic 200 response with an empty response body. Can anyone point me to a demo of refresh cards that work with Teams, or tell me what's wrong with my messages?

Answer 1

Teams doesn't support updating the original card by responding to the invoke message. Instead, you need to explicitly update the message by calling the Bot Framework API (see https://learn.microsoft.com/en-us/microsoftteams/platform/concepts/bots/bot-conversations/bots-conversations#updating-messages).
The incoming invoke message has the information you need to update the original message:
<serviceurl>/v3/conversations/<conversationid>/activities/<activityid>
<serviceurl>: serviceUrl
<conversationid>: conversation.id
<activityid>: replyToId
(The details of how to update a message depends on exactly which SDK you're using, but in the end you'll need those 3 items to refer to the message.)