I have a client who is experiencing issues with their Wordpress/WooCommerce website.
Issue: The website is automatically adding products to the cart (Roughly 40-60). The issue occurs for both logged-in & logged-out users. The issue can occur when trying to login to the My Account section, when adding items to the cart or sometimes after adding items to the cart and then visiting the cart it will override cart items with new random items.
I have noticed that in WC_Session_handler the value for _customer_id is often not unique nor is the other session data.. I have removed all server & front-end caching, searched for any other sessions initialized.
Any help would be appreciated as they are losing business due to customers not being able to remove the items from their cart (As the removed items re-appear quickly)..
Domain Name: thecoffeehopper.com :)
The cart is constructed from data in the wp_woocommerce_sessions and wp_usermeta MySQL tables.
I would run the following sql queries to try and find the source of your problem.
select * from wp_woocommerce_sessions;
select * from wp_usermeta where meta_key like '_woocommerce_persistent_cart_%';
The data from these rows are used to construct the cart. Are the random items found in any of these rows? The rows have a user id or customer id to tell which customer the data belongs to.
The data in these rows are serialized strings and is difficult to read directly so I would use the WordPress CLI tool and apply the function maybe_unserialize() to the SQL results.
Related
I am trying to build an ecommerce site.for the cart functionality I want to alive my cart for multiple devices.For example if I create an account and add some product to my cart using my mobile browser,after that if I use the same account to my pc browser I should see the cart with those product I added using my mobile browser.I donno how to do that or what's the method,can you please help me??
My Preferred Approach
In order to do this, you'll want to create or leverage some sort of profile data source. For example, if you're using a database, you likely have a Users table with a record for each customer. I'd suggest adding a new related table that might look something like this to begin with...
Potential Table Name: UserData
UserID (FK)
DataName (string)
DataValue (string)
So, after logging in, the visitor might add something to their cart. When this happens, you'd have a CartID to work with and then add a record to that table with their UserID and it might look like this in T-SQL.
INSERT INTO [dbo].[UserData] ([UserID],[DataName],[DataValue])
VALUES (12345, 'CartID', 'd501e3de-350c-4c20-92c8-8e71445e1774');
Now, when they log in again anywhere, you'd just query for that UserID to find out if they have a cart pending. If they do, load it up. Just remember to clear that value on checkout.
The beauty of this solution is that you can repurpose it for all kinds of other things.
An Alternative Approach
Just query your Cart table, assuming in your solution you're storing carts before checkout is completed. Find the most recent instance of a cart matching their UserID that hasn't been completed.
I had been using a custom payment module that I had built from scratch to accept payments from a particular gateway company. However, the company has recently uploaded a better magento extension that i have now uploaded.
However, since I also cleared the old files for clarity the order details page no longer opens generating an error that the payment method does not exist.
I am guessing that for each order, Magento would store the payment method in the database. If I can get hold of that attribute and change all old values to the new value id - this error would be taken care of.
I have looked in the sales_flat_order and many other tables but cannot figure out where this value is stored. Can anyone point the actual table and attribute.
This is stored in the method column of the sales_flat_quote_payment and sales_flat_order_payment tables.
I am running Magento 1.6.2 and have an intermittent error cropping up with some sales orders. The customer is being charged correctly, but the Magento admin page when viewing the sale reports incorrect values. I understand why it is doing it incorrectly - I have a 10% discount off a full section of products on my website, and it is because of this that something is going wrong.
Again, the customer is paying the correct (discounted) amount, but the data must be being stored incorrectly in the magento database because looking at it in the admin system doesn't total the values correctly. The Catalog Price Rule that applies the 10% discount is not accounted for in the displayed totals.
To add to my woes, we use Zynk to bring data in from Magento to our Sage 200 backoffice system, and the data getting imported into that system is also missing the 10% discount, making reconciliation of order payments and Sage invoices a complete pain.
The only thing I can think is that somewhere somehow the data is being stored in the magento database incorrectly (not having had the 10% discount applied to it) so when Zynk collects the data, it is incorrect.
Can anyone help me understand where I can find the order data in the Magento database so I can see what was stored for a specific Magento order number - I can at least begin to debug this then, maybe?
If someone has details of where to find the code used by Magento to perform the order database transactions, specifically where the discounts should be applied before storing the data, that would be a big help too.
Cheers!
Orders data are saved in database tables sales_flat_order and sales_flat_order_item
Discounts are applied in Mage_SalesRule_Model_Validator
You can find orders and order items data in your (tables prefix)_sales_flat_order and (tables prefix)_sales_flat_order_item respectively. but remember that when an order is placed Magento simply copies the data from its respective quote. so in my opinion you should be checking (table prefix)_sales_flat_quote and (table prefix)_sales_flat_quote_item first.
i hope i am able to describe the problem correctly here, as it is quite complex. I guess you guys are my last chance.
We have ca. 120 config products based on 600 simple products. Some days ago, we accidently overwrote all the prices of the simple products with false prices. We did not notice as in the frontend every price is still ok, they are not indexed.
So we now have the correct prices in the frontend, but the wrong prices for the simple products in the backend.
Is there any method the get the prices from the indexed frontend and write them back in the backend?
Until i reindex all proces should be ok in the frontend.
Does anyone have any idea what i could do to get the prices right again?
If you browse the database, there should be a catalog_product_flat_1 table - this is basically your product index. You should have columns for all the product attributes (including SKU and Price) so you could export this table, then do a product export from Magento, then update all the prices/SKUs accordingly and re-import. Or duplicate the flat_1 table, then write a PHP script to loop through it, updating all the prices, then re-index your data (after checking it's worked of course!)
I'm trying to create different checkout sessions for the logged in customer at a store level, rather than at the site level.
We have a site with 2 stores. When a user adds a product to the cart, we want to show that product in the cart only for that store. But currently switching between stores will show up products of other stores previously added to the cart.
After some research I found that whenever a user logs in to a store, a record is created in the sales_flat_quote table for the logged in customer, which is common for all the stores in that site. So I need to create a new record in the sales_flat_quote table when the user switches stores.
I found that the loadByCustomerId() function in class Mage_Sales_Model_Mysql4_Quote is what creates the new record in the sales_flat_quote table. But all I see is a select query:
$read = $this->_getReadAdapter();
$select = $this->_getLoadSelect('customer_id', $customerId, $quote)
->where('is_active=1')
->order('updated_at desc')
->limit(1);
$data = $read->fetchRow($select);
I don't understand how the select query is creating the record in the sales_flat_quote table.
Could someone guide as to how to create a new record in this table for the logged in customer when he/she switches to an other store under the same site?
We have a site with 2 stores. When a user adds a product to the cart,
we want to show that product in the cart only for that store. But
currently switching between stores will show up products of other
stores previously added to the cart.
Which is correct.
It looks like you want to separate carts for store definitions, which both are connected to the very same website definition in Magento.
In Magento, all stores defined within the same website do always share the very same cart.
That's by-design.
To achieve cart separation you would need to change your Magento setup to have two websites and one store per website. Otherwise you'll run into endless issues separating the two stores (like the issue you're having now), I guess.
That said, I'll nevertheless try to answer your concrete question:
I don't understand how the select query is creating the record in the
sales_flat_quote table.
A SELECT query usually never ever will create a record; it's thought to read data.
Have a look at Mage_Checkout_Model_Session::loadCustomerQuote():
$customerQuote = Mage::getModel('sales/quote')
->setStoreId(Mage::app()->getStore()->getId())
->loadByCustomer(Mage::getSingleton('customer/session')->getCustomerId());
This is what leads to the call of Mage_Sales_Model_Mysql4_Quote::loadByCustomerId() you're talking about. It just loads the customers quote (if any), nothing else.
Creation/update of the record happens by calling the quotes save() method.
Magento EE 1.11.0.0 for example saves the record this way:
if ($customerQuote->getId() && $this->getQuoteId() != $customerQuote->getId()) {
if ($this->getQuoteId()) {
$customerQuote->merge($this->getQuote())
->collectTotals()
->save(); // <- either this
}
$this->setQuoteId($customerQuote->getId());
if ($this->_quote) {
$this->_quote->delete();
}
$this->_quote = $customerQuote;
} else {
$this->getQuote()->getBillingAddress();
$this->getQuote()->getShippingAddress();
$this->getQuote()->setCustomer(Mage::getSingleton('customer/session')->getCustomer())
->setTotalsCollectedFlag(false)
->collectTotals()
->save(); // <- or that does the save
}
You didn't mention the Magento version you use, so your mileage may vary, but the principle will still remain the same.