I have few apps in PlayStore. A user(fake probably) is leaving negative reviews in all of my app. I want to know his email id/or any mode of contact by which i can contact/recognise him/her. Is it possible?
No, and if it was possible it would be a huge privacy violation for that user. You have two things you can do though:
if the reviews are abusive, then you can flag them
you can reply to the review in the Play Console. If you leave a polite reply asking them to give more detail, apologizing for any problems, and give them a way to contact you, then they might contact you. If they don't contact you, then at least anyone who sees the bad review can see that you care about customer service. Then they can guess that the review might be unfair, and your good, polite customer service might be a bigger positive than any negative effect of the review.
Related
Ruby on rails dev here.
This question has been asked before. Here, here and here.
The problem is that they did not make the right question or the solution given was somewhat shallow.
I ´ll be as specific as I can.
The Goal
I want get the user´s contact e-mail and not the account e-mail. Two different things. :)
Some users leave their email on the contact button. It´s public.
My goal is to make a software that can extract e-mails, but for now, only extracting one e-mail from one single account will be more than enough to have my MVP going.
here is an example below on how instagram let users share their e-mail.
The Problem
It only shows in app :( If it were to be shown on the browser as well, it would be a walk in the park. The contact button that has the e-mail and phone number does not show in the browser.
**The Good Part*
There is some solutions to it.
This guy has a figured it out using the API, but I don´t quite understand how he did it. The downside is that all solution wants to sell you a product.
The focus of this company lies on extracting instagram e-mails and it seems legit.
Last but not least, this dude is using appium to extract those juicy e-mails. The third won´t really work for me because it seems too messy. Having to use a android emulator will be my last resort.
Thanks for helping and happy new year.
Set up mitmproxy on your machine.
Set up the certificates on your phone and use your machine as the gateway.
Analyze the traffic.
Reverse engineer the API (to log in and get info about user profiles) and then use it in your Ruby/Python/whatever code.
I have been trying to publish my Skype bot to Microsoft Bot Directory, it has been almost two weeks and it is still in review.
My questions are:
Do they have a list of must haves for the bot so that they can only accept it if it fulfills these requirements? They didn't reject mine either but I will be prepared in advance in case they do.
If yes where can I find this info?
Has anyone here submitted their bot and how long did it take for them to be published?
Thank you
I submitted a few months ago and it is still not approved.
The bot directory is very selective and they won't approve you unless it's a full fledged mature application.
Plus, they also claim that their reviewing resources are very limited.
I'd say don't expect to get approved.
And no, they don't have any kind of requirements.
Here are a few items that might help with guidance:
MICROSOFT BOT FRAMEWORK– PREVIEW ONLINE SERVICES AGREEMENT
Bot review guidelines
Developer Code of Conduct for the Microsoft Bot Framework
It takes a few days (maybe a little longer) to get a response from a review. A couple items that caught me off guard were their logo requirements, which are very precise, and the welcome/help message needs to be complete. You also need to specify your Terms of Use and Privacy Policy well. Looking at these documents, there are probably several more items that are likely to trip-up submission.
Recently, I have received a message from Google Play Developer saying that one app was removed:
This app has been removed from Google Play for a violation of the
Google Play Developer Program Policy regarding Ad Walls and
Interstitial Ads. For additional information, please review the
interstitial ads help article, then correct your app's ads and
resubmit. Additional details have been sent to your account owner's
email address.
So I've heard that if I get 3 strikes like this one, my account will be terminated. Is that true?
Also, I am only using Admob ads.
Google's policy here states that
Removals
Don’t impact the standing of your Google Play Developer account.
Once your app is removed, the published version of your app won’t be available on Google Play until a compliant updated is submitted.
The message you quoted says that your app was removed, so you don't have much to worry. You just have to be more careful about following the Ads guidelines. They don't want you to keep publishing many apps that don't follow the rules.
Also, they don't define exactly how many Suspensions you can have:
Suspensions
Count as strikes against the good standing of your Google Play Developer account.
Egregious or multiple policy violations can result in suspension, as can repeated app rejections or removals.
But 3, as you mentioned, seems a fair number in a short period. Remeber: your apps won't be suspended for nothing, so take care to follow correctly the instructions.
It says right there that "Additional details have been sent to your account owner's email address". So that would be the place to look to get the specifics.
There are a variety of reasons that your app may have been reported. For instance, you should probably let people know that there are ads at all. Is your app rated as "kid friendly" but the ads are not?
I'm going to guess that it has something to do with placement. For instance, if people are clicking your ad accidentally because it's too close to another actionable item, that will get you in trouble.
It could also be because someone is clicking the ad repeatedly, during testing, or to be a joker. And it's raising a flag.
You really need to do your own research to find out what the problem is.
Once you've done with that, correct the problem and try again.
I use intuit merchant services - customers pay me with credit card after I send them an email with a link to pay, and everything works with no problem. However, my problem is that the link webpage structure is very outdated and some customers have told me that it doesn't look trustworthy, which I have to agree.
Is there any solution to this, like creating a user interface or a app that I can actually have developed to make this links a little bit more to look like my website so customers don't feel they ever left my website?
Thanks.
You should be careful with this idea. I am not a legal professional and am in no way attempting to give legal advice, but doing what you are suggesting can be illegal in some cases. Some sites disguise their payment screens in a similar way for malicious purposes in a manner called phishing, and there may be little legal differentiation between doing so with good or ill intent.
I don't think this is possible but here is what you actually can do:
Ask your Payment-Website about an API, then you might be able to change the layout.
Inform your customers about the situation and that they will be redirected of whatever you do.
Get a SSL-Cert for your website.
Find another way to receive payments in a trustworthy way
I employ email validation to grant people full use of the site. The trouble is, sometimes these emails get spam-boxed, or never arrive, so I get many people complaining that they cannot confirm their account.
Was wondering if there are other (creative) ways to offer secondary validation option to users who didnt get the validation. Its a free site, so I dont want to ask for credit cards, or mobile #s.
The purpose of this is to make abuse of the site less rampant, since we ban a lot of people, and they come back with dozens of accounts to prove something. Spam/robot registrations are not an issue (right now).
What we started doing recently was letting members send us an email to a special email address. We give them a hash code, and all they have to do is put that code somewhere in the subject or the body of the email, and send it to us. We have a cron job running in the background that gets those emails, parses the subject/body looking for the hash, and if found activates the account.
It doesn't work 100%, because some ISPs also block their users from sending us emails, but no solution would work 100%.
Based on your comment in Rob S.' answer, it sounds more like you want to identify situations where the same browser is creating multiple accounts rather than confirm that what's at the other end is human.
Dropping a cookie in the user's browser can be very helpful in finding the repeat offenders, especially those not savvy enough to clear their cookies or visit while in private mode. Some forum software like vBulletin does this and can notify the administrators when it happens.
Another alternative might be browser fingerprinting, which is where you use a bunch of the information provided in the HTTP exchange. An example of this is the EFF's Panopticlick.
Just got a "fun" new way to annoy your banned people a bit.
once you ban them (I guess you close the account and ban the IP). Then log their browser agent string with their IP and screen resolution.
If there is a match when showing the website to them. Just remove the registration link/page. Dont even show the link to the page, as it might piss them off. Dont explain why its gone. Just keep it gone, eg. for 3 weeks or 2 month.
That way they dont have a cookie on the browser to remove, they cant find the registration so they cant know WHY they cant make a new account.
Secondly, if on a school or something (dont know how old they are), the other existing users will still be able to login to their accounts as its ONLY registration that has been removed. Not login.
How about that? is that clever enough?
Basically what you're looking to do is separate the humans from the robots. There are two primary ways to do this:
1) Require users signing up to check boxes and type a word spelled out in an image captcha. These are usually very difficult tasks for a computer to complete.
2) Allow users to sign-up using their account from a different site such as OpenID or Google assuming that anyone who has one of these accounts is a real person.
I recommend combining both methodologies.
Good luck!
There are unlimited ways of doing this.
You mention mobiles and free, but if you have access to a SMS-gateway, you can receive SMS-messages for free (but might need to pay some sort of monthly subscription though). But show a dynamically generated code the the current user. Store this code in "his session" and do an ajax check each 15-30 sec to see if the sms-code was received by the gateway. If so, accept the account and let them registrate. This would requiere the gateway + your users to have a personal mobile. Enough about mobiles...
Make a question or more that is randomly generated. Use pictures/tokens instad of tekst so that the user has to press the correct image in correct order to perform some sort of answer.
Could be like a jackpot-machine with 3 cells where the images are randomly placed and generated inside dynamic named files, so that robots cant analyse the names to guess the right answer.
You mention e-mails to be easy to spoof. Yes indeed, but what if the emails would come lets say each week containing some sort of "important info" that the user would need to read/use on the website to continue. Once the account hasnt been used for a certain time (lets say 3 month, kill it)... and you could also say to have a "free account" you must accept that we send you 1 mail pr. month that you need to activate within 1 week. If you dont, we are free to close/delete your account details.
... and many more
I dont know what you want to "protect", but if its for gaming, then dont let the gamers have "extra levels/weapons" until they have provided a certain amount of these codes OR paid for access OR validated by phone or something.
Thats my first 3 ideas, I think the possibilities are unlimited. The main issue here is, make it too hard to validate yourself and the users go away unless your site is REALLY worth it.
You might think of the much used "Free forever (but limited)" approach way of selling stuff these days on the net. The users can make as many accounts they want, but the licens is still only "single/small/basic". Once you get more experienced, you get more features or you might just upgrade by paying... at this time you know WHO is real and WHO isnt.
My point is, dont over protect. Just design with the mind of spammers will always find a way in, no matter how good you protect it. Those giving up first are your real users/customers.
I would rather spend time on making this product/website/game so great that EVERYONE wants to pay for an account after a while.
Lastly from real life... there are COMPANIES in China with kids employeed to play World of Warcraft with one purpose. Harvest virtual gold and sell it on Ebay to other western players who pays with real dollars. Its not allowed according to the gamelicens and their accounts/gameslicenses are constantly getting banned. But it gives them so much income so they have calculated with this and they just buy new licences and continue.
So if EVEN Blizard(WoW creators)
doesnt have enough power/money to keep
fakes out of the game, how do you
expect to do much better? :o)
Usefull answer?